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    Razer BLADE 2014 and Deathstalker Ultimate Incompatibility

    Discussion in 'Razer' started by spicemaster, Feb 16, 2015.

  1. spicemaster

    spicemaster Newbie

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    Hello fellow Blade owners... i'd picked up the 14" Razer BLADE QHD (2014) in the middle of last year and had always wanted to get a deathstalker ultimate keyboard to compensate for the lack of SBUI on the 14" variant of BLADE. It took me a while, but I finally got it last month only to realize I cant get the damn thing to work properly on the BLADE.

    Everything works fine when connecting the keyboard for the first time. But none of the apps on the SBUI work without synapse (which is already set up on BLADE) and i'm prompted to upgrade synapse to install deathstalker configurator. And as soon as thats done (and the laptop restarts and load synapse) the deathstalker ultimate becomes just a deathstalker (by function) because the trackpad stops working and the 10 customizable buttons on top of the trackpad go black and arent of any use.

    But synapse then shows deathstalker ultimate configurator and i'm able to customize all options on it, except nothing works.

    I searched on the net for almost a month now.. tried to fresh install windows 10 and windows 8.1 oem as well as fresh copies and nothing seems to get synapse and SBUI working at the same time.
    Without synapse - only the trackpad works - the buttons show facebook icon and other default icons - but i'm not able to use any of them without upgrading synapse to install the deathstalker configurator - which as soon as its installed takes out the entire SBUI part including the trackpad, as i mentioned.

    I figured from Event logs that SBUI is crashing as soon as synapse account is signed in and event log shows continuous crashes every few minutes as it retries.

    And also, I noticed that the trackpad on the BLADE too goes nuts and requires a re-install once deathstalker ultimate configurator is added on synapse.... so i'm guessing its some kind of incompatibility between the BLADE's built-in trackpad and the SBUI trackpad... however i cant get the damn thing fixed.

    tried completely removing and re-installing synapse... doesnt help.... as suggested online for someone else who had similar problems on a PC (not BLADE), i tried to swap both the USB connectors of keyboard on the BLADE and that brings back the icons on SBUI and enables the trackpad - but it kills synapse and brings me back to square one - just a keyboard and trackpad with no functionality of SBUI apps or a functioning synapse.

    i'm tired of dealing with all these kinds of stupid problems with this BLADE. Its a killer laptop - dont get me wrong... but with all these stupid problems like the display not coming on most of the time, the USB ports going haywire connecting/disconnecting eripherals connected if USB charging's enabled in BIOS, and being unable to still use NVIDIA card for games on Windows 10 after almost 5 months of testing 6 editions of windows 10 builds and 4 nvidia driver upgrades.... and the terrible battery life.... and now i cant even get SBUI to work on their own laptop... WTF?

    hope someone can help before i put my mysery to an end and sell this magnificent laptop razer made and screwed.

    thanks.
     
    spicemaster, Feb 16, 2015
    #1