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    Razer 2015 Shutdown Issue

    Discussion in 'Razer' started by mojof1, Feb 28, 2017.

  1. mojof1

    mojof1 Notebook Enthusiast

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    I suspect that this issue occured after I upgraded to Windows 10 on my Razer Blade 2015. I noticed that every time after I play Counterstrike GO, the system will not shutdown properly. What happens is I'll quit the game and Steam, and via windows I go to Shutdown. System will appear to go into shutdown, and everything is off for a moment. But then, the green LED on the front of the chassis lights up again. At that point, when I try to turn on the machine by pressing the Power button, there will be no response at all. If I press any keys on the keyboard, the keyboard will light up but nothing else happens. Pressing the power button will not do anything at this point, and the only thing I can do is let the battery run down.

    I've even tried to reboot my machine and then followed by a shutdown after CS GO, and I still get that problem. I've contacted Razer support but it seems their default answer is to do a full windows recovery which I see as a last resort. I've turned off the fast start option under the Power Settings already. I've even tried to reinstall Steam. When I don't play the game, the problem does not appear to exist. Unfortunately I don't have other games to experiment with at the moment. Would appreciate any help thanks!
     
    mojof1, Feb 28, 2017
    #1