I just thought I'd let users know that Razer will under no circumstances sell replacement parts of their laptops.
They will not even sell a replacement battery without paying to ship in the Blade and charging $217 to replace the battery themselves. Even if you knowingly are voiding warranty or out of warranty and provide them laptop and battery serial number on a registered laptop. They can also deny replacement of components, so you're totally out of luck if they for whatever reason decide to deny it.
So word to the users who ever need to replace a component, battery included, you'll be out your laptop for at least a week, charged for labor for something that takes 5 minutes to do, and possibly denied any chance of getting your laptop fixed even, or being roped into another repair you may not even need.
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What situation caused you to need to acquire this information?
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He bought a refurb blade and I believe was having problems with the wire connecting the touchpad
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Wow. Just wow. The odds of me keeping any Razer blade unit I have just dropped to about zero. That's absurd beyond all reason.
Thanks for letting us know.
N
Sent from my iPad using Tapatalk HD -
It's too bad really. I really like the build quality of this laptop. The screen is beautiful and in general has offered a pleasant gaming experience. But knowing that I can't even touch the insides of this laptop or swap out even basic components when needed is a major turn off. I was actually considering keeping it, but knowing this I simply cannot. -
thetruth1983 Notebook Evangelist
Sent from my SM-N900T using Tapatalk -
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thetruth1983 Notebook Evangelist
Sent from my SM-N900T using Tapatalk -
I wish I had known this earlier too. I just ordered a used one from ebay. I sure hope the battery is good.
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I would NOT keep this laptop without adding an additional warranty. -
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Now if I had purchased new, yes, I would rely on Razer / my credit card company.
SquareTrade kicks in 45 days after my eBay purchase, and I'm just counting it towards the cost of the laptop. I'm still around $1400, so I can't complain too much. -
The advice I gave is for users buying new (from Razer or a reseller like Microsoft)
PSA: Razer Will Not Sell ANY Replacement Parts
Discussion in 'Razer' started by HTWingNut, Jul 21, 2014.