14 Battery Malfunction Issues reported in under 3 weeks, and that's only regarding Batteries
People are getting ripped off within slightly over a year right after the warranty ends as batteries keep swelling up and potentially causing fires.
https://www.reddit.com/r/razer/comments/ei45iy/dont_buy_razer_products_support_is_a_joke/
https://www.reddit.com/r/razer/comments/eia8ol/razer_blade_pro_4k_2017_battery_bulge/
https://www.reddit.com/r/razer/comments/ei5577/my_razer_blade_2014_instantly_shuts_off_when_any/
https://www.reddit.com/r/razer/comments/ecoeep/any_way_to_get_an_oem_battery_for_my_razer_blade/
https://www.reddit.com/r/razer/comments/edg8l4/razer_blade_stealth_battery/
https://www.reddit.com/r/razer/comments/eengf3/concerns_about_new_razer_blade_15/
https://www.reddit.com/r/razer/comments/eeqk43/i_like_my_razar_blade_15_but_i_will_never_buy/
https://www.reddit.com/r/razer/comments/eez6co/how_to_stop_battery_bulge_on_rb15/
https://www.reddit.com/r/razer/comments/efccjn/battery_life_razer_blade_15/
https://www.reddit.com/r/razer/comments/eggsp8/razer_blade_15_battery_after_2_years/
https://www.reddit.com/r/razer/comments/egmvn9/sooooo_i_tried_replacing_the_battery_of_a_blade/
https://www.reddit.com/r/razer/comments/egwoju/experiencing_battery_bulge_for_blade_stealth_2017/
https://www.reddit.com/r/razer/comments/ehaasf/is_my_battery_dying_this_has_happened_numerous/
https://www.reddit.com/r/razer/comments/ehz0eq/razer_blade_stealth_warpingbulging/
https://www.reddit.com/r/razer/comments/eeju1r/razer_blade_15_advanced_late_2018_my_thoughts_one
Can we get some tech media journalists to investigate this scandal?
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This problem isn't isolated just to razer. It's a cheap Lithium Ion Battery problem. Have seen many laptops that are not six months old come into my shop with swollen up batteries. Lenovo. Hp. Dell. Samsung. Seen them all come in, aged between 6 months and 24.
It's a bit disappointing that Razer does seem to consistently use really cheap garbage batteries, given the price they sell at. Wasn't "Warping" a fairly big problem with the Razerblade 14s as well? From circa 2015-217 before the 2018 RB15 was released? Wonder if batteries were responsible for that. Makes sense. Not sure what else could warp a unibody aluminum chassis. -
This is really what has kept me away from Razer laptops. I used to just like the concept, but now quite like the designs as well. The overall layout is quite decent, IMO, from the 13" and 15" laptops.
But the battery won't last, and their support is challenging ASUS and no-name junk brands for last place. Oh, well. -
It can happen on all brands, that is true but it tends to be off cases while at Razer it is just common. Where all other manufacturers use reputable brands such as Getac, Samsung, LG etc for their battery cell pouches. Razer uses BYD, in fact their whole laptop line is made by BYD. BYD is not a laptop manufacturer but actually known for their E-car copies and just simple cylindrical li-ion cell batteries. Every Razer laptop generation has a **** load off issues. I hoped the 15 would be different. Bought into it also because it was simply the only laptop available for me at short notice and I really needed one. Will enver buy something from them again. -
I dunno of all the things to be concerned about failing in any laptop, battery is pretty small potatoes. The worst case imaginable is like an Alienware 15 or 17 R1-R5 et al, where it's like a complete disassembly to replace. Razerblade 15 and so on are maybe a dozen screws, or so, in and out and you're done. Replacement batteries aren't that difficult to get ahold of. I think of all the parts of a laptop I'd like to fail, that's the best? Basically anything else is going to be more expensive or require more labor to replace.
I guess if it happened to me, I'd probably be mad, but all the other benefits of the razer outweigh it for me. I could sit here and weigh my own pros and cons, but its a personal thing. The software is more of a deal breaker for me than any part of the hardware and i got over that heh. -
Vasudev likes this.
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Vasudev likes this.
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Do you know who makes their motherboards?rinneh likes this. -
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I’ve definitely seen other manufacturers have this issue also. But, it is Razer so I’m not surprised. Though I’m guessing it’s an issue with the batteries themselves and not how Razer built the machine. Though it wouldn’t surprise me if they never bothered to switch suppliers if they kept giving them bad batteries.
Seeing a lot of 99wh batteries in these CES laptops being announced, so hopefully we see less of this is 2020 from all manufacturers.Joikansai likes this. -
Razer didnt design and build this system. They are using BYD as a system designer and supplier. They also manufacture the batteries themselves (they are actually the company that copies electric cars in China) -
You guys are ignoring another factor. All these manufacturers are pushing thin and light machine with high power components that generate a ton of heat. Laptops in the past had external/removal batteries in their own chassis separate from the main chassis, giving them some thermal isolation. Cramming all this stuff in one spot has been problematic for years with CPU temps bouncing off the limiter and SSD controller temps also bouncing off the limiter. I don’t understand how these “engineers” are just ignoring thermal constraints.
A battery’s worst nightmare is exposure to high temperature.Dennismungai, Papusan and hmscott like this. -
When this trend started many of us tried to help potential owners understand the problem, and to steer them toward large frame laptops if they wanted to game or do real work. Unfortunately it was the manufacturers that held that role and fell down on the job.
In order to stay in business they've had to cater to what people will buy, and the large frame laptop with adequate cooling isn't popular - even though it's the only size that makes sense technically to be able to expel the heat and protect the components in the laptop.
Many of us also tried to help potential buyers to clearly realize that thin and light laptops were for posing for selfies. Those laptops are "props" for filming, not for using.
The thinner the laptops are the noisier they are too when actually using them, and that is just one more thing manufacturers have "solved" by allowing components to overheat.
I've shared my experience of when I finally couldn't use Apple laptops because every model thermal throttled and screamed their little fans out when I tried to do my normal workload on them. I wasn't even doing any batch processing, just loading up my remote access software, development software and some support items.
As each Apple laptop was configured for work and failed to perform I took it back to Apple and showed them the problem, they scratched their heads because they couldn't believe the Apple Engineers would put out such a product that failed to perform actual work.
This was in 2012 or thereabouts...
Apple let me take out each model available that season configure it for work, and subsequently return it for a full refund because I could show them it was not cooling adequately to do my job.
The last Apple Macbook I tried was the 17", and it got closest to any of them, but it was the last year model of the 17", and it had already been thinned down to uselessness - higher hotter performance had finally met the thin form factor and the form factor failed.
It's gotten so bad that for the last couple of years many more makes / models have done the same, wasted their batteries quickly under high thermal load, bloating and ruining their chassis and needing full replacement.
I'm pretty sure it's potentially gonna happen to each and every model of thermally unprotected laptop battery using the newer packaging and chemistry that exhibit's this sensitivity to heat - something has changed or the heat has increased past the level the battery's can operate. -
http://forum.notebookreview.com/thr...eaving-alienware.829424/page-11#post-10980364
Dell thought the idea with soldered Storage was a good/great idea. They never asked what the customers wanted when they pushed out soldered storage in their thinner Dell Jokebook last year.
Last edited: Jan 14, 2020 -
Papusan likes this.
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In the end I end up tweaking the **** out of my systems to keep the temps around 80c during gaming load but I know with this Razer crap I can expect a fairly high chance still of having a bloated battery in time. The only thing I can do is catch it in time and buy a replacement battery until I replace this laptop. Hopefully soon I have to travel less like I have to do now and I will just build a proper desktop again and have a less powerful laptop for my travel days.
Regarding the soldered stuff. Soldered memory and SSD's is where I draw the line. I couldnt care less about soldered CPU's and GPU's. Intel changes sockets more frequently than I change laptops and the GPU upgrade boards are just too expensive for what they offer (and do take space). But not being able to just quickly swap an SSD for an upgrade (or just a faulty drive) is just a big no for me. -
. Back in 2012 was upgraded my laptop from Qosmio x505 to MBP 2012 and use as work and gaming laptop, GTA, FIFA, AC I play mostly on that with crappie fps but playable to me at that time. Yes it runs 90ish, but idk maybe I’m just lucky that Applebook still runs Catalina and 1909 very well only maybe 150 bucks ssd and ram upgrade in this...6 years. Since I use rarely on the go (battery) since 2014 (upgrade to Razer Edge), and now I still can get good two hours windows. I never regretted throwing bucks on this laptop. Just upgraded to 2019 base model in fact, and with core help I play fallen order sometimes for fun on the internal display which is quite good since the color and sound is decent on this jokebook, well external speaker is better though but for fun it’s just great
Lol comparing Razer with Dell or Apple, Razer has only 3 laptops models now with specs difference it’s bigger though, they even sacrificed the tablet for concentrating in laptop, and the idea maybe is stolen by Alienware on project UFO.hmscott likes this. -
and ofcourse I compare Razer to the likes of Dell and Apple. They are asking the same amount of money! We arent talking about cheap Acer budget laptops (and you could argue even that those are more reliable). a tablet with add on controllers are not Razer's invention nor are those of NIntendo. NIntendo perfected it though so I think the credits should go to Nintendo. But Alienware iterates and improves heavily on it. Would be an instabuy for me.hmscott likes this. -
It is literally Razer Edge painted white, added with recent specs. No after Switch came out it literally swapped my Razer edge, I don’t need work out anymore
when playing games on handheld mode. If it comes with TB3 it’ll be different story though, pairing windows tablet with core is one of my dream, but asus transformer the name I think, thermally throttle a lot and I think it was 2 lanes.
Wait this’s out of topic, yes you’re maybe true the battery on MacBook is looks like day one, the capacity weared though. Stealth 2016 and my old Blade 14 was running hotter than current units so if I keep it over 2 years maybe I’d get them also pregnant idk, but both units are sold to someone I know they didn’t tell me anything though (live in other city so I don’t see them often) but I told if there’s anything wrong they can use my id for repair on Blade 14 since I sold it with EU rest guarantee (8 months rest from 2 years but I think now already passed). I’ll contact him and asking about it later. -
I think ALienware doesnt receive enough credit, even though Those GPD Win Max tablets etc that people mod to play Doom 2016 etc mobile on are a similar concept but more in a Nintendo 3DS formfactor.
But honestly I really feel you should be more critical of Razer, Dell, Apple etc have large margins on all machines, margins to keep such large companies afloat. Razer isnt that size at all yet, but they do ask a lot and sometimes even more. They should at least be equal to the industry leaders when it comes to reliability. But all their laptop issues might be just the fault of BYD. But then they shouldnt stick with them for what is it now? 4 generations, 5?hmscott likes this. -
Razer asked more because there was no similar product, Razer Edge was also 1K asked base model mine, pro was even more, plus Pheriperals, but for its unique it sold like a peanut in zoo. There’s a lot alternative in thin light gaming machine thanks to nvidia bringing maxq, there was only gigabyte with ugly (sorry if there’s gigabyte fans) looks back then, so Poeple like me who put firstly aesthetic before performance, and want sexy MacBook Looks like laptop only had Razer as option. They always take a risky bringing new gears with a lot performance on thin and slick design and buyer with bachelor degrees (lol), should consider that. Now it’s not only Razer other brands as well since they moved to this direction, starting with gigabyte with their Aero, MSI with gs65, Asus I think was with zephyrus, and not forgot of course Alienware with m15, I’m not surprise when I’m this 2020 it’ll be another 13 gaming ultrabook, last year MSI trying prestige 14? and Asus g14? comes. It’s good imo made Razer doesn’t monopoly this area and made them selling late 2019 already 200 bucks off on some model to keep the race, plus this and that discount some are even got almost 500 off, wait maybe it was only me
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Yes it’s quite a while they’re using BYD before I think 2014 was gigabyte. With battery issues popping here and there I think they’ll try their best, they’re not idiots I think. In Reddit I saw also some are replaced freely even out of guarantee, apparently depends on CS though. But nice to know at least some try to get responsibility like Apple and gigabyte (when I’m not wrong) with similar battery bloat Issues before.
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Razer just got away with copying the Macbook aesthetic because they werent big enough (And still arent). -
Yes mobo fried is thin light laptops issue with minumum cooling room, from Dell XPS to current msi gs65 it’s known not limited Blade 14, want avoid that go with Alienware...wait is 51m MoBo die is solved? Then right you can build proper tower and go with crappie low performance cheap build thin light laptop -
Gigabyte had the P34 series. those where released just before the Blade 14 and also shared some internal design cues. It was just released in Asia before the Blade 14 launch. I had the P34W-V3 which came with a Geforce 970M. The Aero 13 was the gaming version of it and came just a little bit later.
https://www.gigabyte.com/Laptop/P34G#kf
Why do you pick singular issues (Which are often solved in later batches for any brands) with a consistent returning issue of Razer which has been present for 5 or 6 laptop generations and they never even opened their mouth about it. Again why do you keep defending malpractices?
The Blade 15 is one of the lower CPU performance thin and light gaming laptops out there (Which I accept for the formfactor). But ofcourse a similar sized laptop which pushes double the watts on CPU runs hotter. How many Alienware, MSI, Acer etc cases of the past 5 years can you collect with bloating batteries that ruins the whole chassis? a quick Reddit search returns more than 200 cases from the past 5 years! -
That gigabyte not curious out of my radar, every Poeple has their own taste and it’s by far my taste. FYI XMG has also some tiny ugly (imo) machine before.
That’s call power limitation, it can pull like other laptops, they’re all same cpu if you can take the risk of higher themal by removing it and get same extra temperature and performance cinebench score, nothing Biggy. On default synapse profil there’s also lower and higher watt cpu profil. I use it mostly for gaming so as long falling order can hits 144Hz 1080p epic i don’t need m15 80watt? 99degrees cpu
Edit: just checked Reddit since you mentioned it, this’s for example not all bad, same with good experience popping out I could also comment there, maybe latter when hater comes
https://www.reddit.com/r/razer/comm..._kicking/?utm_source=share&utm_medium=ios_appLast edited: Jan 17, 2020 -
I have stated many times, there are one off cases with other brands or products too, it is about the amount in combination with their low sales numbers. Alienware is currently the best selling manufacturer but I barely can collect 3 cases from the past year regarding battery bloating while There are more than 20 cases psoted just in 1 month time on the Razer reddit.
Razer, ALienware, Asus, MSI are for their thin and lights all int he same ballpark regarding price. Macbooks are sold in the millilions and it is rare there too. Technicians disassembled the battery packs and notices large differences between the individual cell packs when it comes to voltage which hastens the degradation.
I really dont get why you defend this crap. -
Edit: Oh Alienware just came on this world, it’s time matters. Try to look at Asus, Gigabyte that already came before, I think I saw some battery bloat issue somewhere. -
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Last edited: Jan 18, 2020
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I mentioned somewhere above Blade 14 charger was hot but they improved it on 15 and current late 2019 stealth by not trying to minimize it. You can bring it on I would be happy to argueAnd yes I’m happy doesn’t have issues with that
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I dont care what your wife prefers, what does she and her work have to do with this anyway? Stay on topic.
The Blade 15 adapater doesnt get hot? it gets over a solid 65 degrees!!!! It is the warmest ever recorded by NBC! I have 2 PSU's just simply for the reason if one craps out I still can use this laptop. People have seen 'm litteraly go poof! If you consider it running cooler than the Blade 14 PSU, how hot did that one get according to you?
You might be a nice guy irl and stuff. But you know nothing about laptops yet you defend Razer as if you work there (i hope not because they seem to treat their employees pretty bad if we have to beleive recent articles). -
The thing is if you think that’s trash and couldn’t do about it than it’s trash for you, that was an example. I can manage it well so it’s by far trash to me, yes good to meSeems you just paranoid about that, unless I need it on work I never buy secondary ac adapter, well on go I use mostly stealth that can be charged with anything even a Powerbank though, so that’s out of my concern.
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It gets way hotter than the Triton 500, ALienware 240watt etc chargers by far. I can grab a flir camera from work even to show it actually does get above 65c. PSU temperatures arent exactly linear to power usage you know and those 10 extra watts of power on the Blade Pro GPU dont make it suddenly much hotter.
Again flaws have been pointed out, it is not an opinion but facts. Facts you try to discredit with just a mere singular opinion without any proof to back up your claims.
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With your prophet title you should know the difference between ac adapter powering different units, because Blade pro requires more power of course it’ll be hotter on specific usage like gaming. It’s like powering Blade stealth 2019 gtx model with 65 watt mx150/non gpu model one, that tiny one would run hot.
Edit: sorry here apparently titles is due post numbers so I took that word -
You do know the Blade pro 17 only pulls 10 watts more right? Just saying. and being a fanboy basically means you cannot look objective at said subject. -
Back to Blade 15, AC adapter is lying right under table so I can notice that well, it’s warm but not too hot to touch. Maybe rtx cards require more that idk, but mine gtx model 2018 one is fine. -
You are just making assumpetions which are totally baseless and ignore the commetns from users including mine that the PSU gets extremely hot and for quite some users they have gone up in smoke. Just as a lot of Blade 14 PSU's.. I cant comments on the 1070MQ models but in the 2070MQ it gets extremely hot. Far more than any PSU's that I have ever owned. Also compared to laptops from the same generation and similar size. -
About hot PSU I know only Blade Pro since someone asked me about that, but on Rtx model Blade 15 I think I only heard from you, gtx 2018 1070maxq literally sit mostly on the carpet since June 2018, it should leave some mark if it’s too hot, I believe Blade 14 one would be. I don’t have other similar specs to compare, what laptop did you put for comparison, for similar size I’ve MBP13 and Old stealth 2016, on gaming tiny 65watt ac adapter was hot when I checked but mostly I don’t care about it, PSU for demanding works should be hot nothing to worries about, if it make loud coil whine like on 2018 some early batch 2018 advanced model I would be worried.Last edited: Jan 19, 2020 -
Razer isnt "crushing" other laptops. Also wouldnt matter if it goes up like a balloon thanks to that battery. -
Just finished Fall order, played around 2 hours or so. That’s not hot at all, normally warm, way cooler than previous Blade 14. Maybe you should care or consider RMA if it left mark on your carpet already. Maybe if one of my Blade falling out I’d consider trying other brands, you know lullabied since 2015 with Blade laptops changing brand is like changing MacBook to windows OS, some got culture shock
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Major Battery Issues Plague Razer Laptops
Discussion in 'Razer' started by signer, Jan 1, 2020.