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    14" Blade 2014 keyboard stopped working after Synapse Update

    Discussion in 'Razer' started by sunny304, Jun 8, 2014.

  1. sunny304

    sunny304 Notebook Geek

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    Does anyone else have that issue? I had to wipe my harddrive before and I don't want to do it again.
     
    sunny304, Jun 8, 2014
    #1
  2. IKAS V

    IKAS V Notebook Prophet

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    Can't you just restore or use recovery software included in W8 and no I don't have that issue. Hey at least it has a touchscreen so it's not totally messed up.
     
    IKAS V, Jun 10, 2014
    #2
  3. Nyceis

    Nyceis Notebook Deity

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    This happened to mine too. I have had all sorts of bizarre problems when waking from sleep - sometimes it would not come back at all, sometimes the keyboard didn't work. I gave up and am sending it back.
     
    Nyceis, Jun 11, 2014
    #3
  4. hfm

    hfm Notebook Prophet

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    My trackpad worked for about 2 seconds after resuming from sleep yesterday, had to reboot.
     
    hfm, Jun 11, 2014
    #4
  5. Frag

    Frag Notebook Consultant

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    The latest update is broken. Do not install it. I had to go back to a restore point to fix it. After the update I had no trackpad function at all but luckily the keyboard worked so I could get to the system restore.
     
    Frag, Jun 11, 2014
    #5
  6. trojanma

    trojanma Notebook Enthusiast

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    For me it knocked out my Bluetooth. Wiped to factory and it was fine. I am a little Leary about Synapse now.
    I still have the issue about not waking from sleep. Guy on tech support told me its a win8. Probably bs. I just try to make sure I shut it down.

    Sent from my SCH-I545 using Tapatalk
     
    trojanma, Jun 14, 2014
    #6
  7. Nyceis

    Nyceis Notebook Deity

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    I've been trying hard to find cause of sleep and hibernate issues.

    I found that with latest Intel and nvidia 337.88 I had both sleep and hibernate issues
    I restored to factory, kept factory Intel and installed nvidia 337.88 - sleep then worked fine but hibernate occasionally wouldn't wake.
    Finally, I restored again, but put nvidia 337.50 and so far (a day now), no sleep or hibernate issues.

    Seems to me to be a glitch in the latest drivers.

    N
     
    Nyceis, Jun 14, 2014
    #7
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  8. trojanma

    trojanma Notebook Enthusiast

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    The sleep hibernation issues are maddening and make the computer difficult to use. Keep me posted if the workaround works.

    Sent from my SCH-I545 using Tapatalk
     
    trojanma, Jun 15, 2014
    #8
  9. Nyceis

    Nyceis Notebook Deity

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    Well, just today, with NVidia 337.50 had hibernate resume to the backlit black screen. But I was able to hit the power button to sleep and then once more woke it up. At least it didn't take a cold restart to start up again.

    N
     
    Nyceis, Jun 15, 2014
    #9
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  10. HTWingNut

    HTWingNut Potato

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    Gah, I was going nuts trying to figure this out. Synapse messed up the keyboard on my Razer Blade 14 too. It would intermittently stop working. Needed a clean install of Windows. Uninstall of Synapse didn't fix the issue. Thankfully it has only been more or less a clean install anyhow. No Synapse for me.
     
    HTWingNut, Jul 17, 2014
    #10