cd-rom won't read after burn cd-r!?

dear friends,
I have the av32xx ..the one w/ the cd-rw/dvd-rw combo, n wifi
recently i just tried to burn w/ nero. but it failed.
but then when i inserted other cd, it wont read it. i tried all my cds, didnt work as well.
when i tried to listen closely,
the cd spins.. but then stop spinning
it seems the cddrive forcing the cd to spin again, but the cd slows down n stop again.
thanks 4 any respond!!!!!
(i dont want to loose my cd-rw//dvd-rw!!)

 

I had the same issue with the dvd burner in my 6130. The drive failed to burn a DVD on day, then never worked again. My only recourse was 1) buy a new burner or 2) return the entire notebook back to Averatec.

I asked them to send me a new drive, but they refused (even though I had already returned the notebook twice for other issues, they made me send it back again at my expense).

You'll need to call and get an RMA to return it, then wait a week or two and they'll fix it free and return it if your within the warranty period.

 

OK:
I realize this info is going to come WAAAAYY too late to help the original poster but I had a similar problem and thought I would share my experience for others reading this post. The 3200 series Averetec products used a slimtype sony drive that is notoriously twitchy and prone to failure on the read head. I have a 3270-eh1. I found this out the hard way. The symptoms in MY case were that things were working fine and then suddenly the drive would read CDs but NOT DVDs. Then it would NOT work at all one time and read a CD the next. Then it just QUIT. The computer could always FIND the drive, but there simply was NO information on the disk. Replacing the read head with a new unit that I bought on eBay through a reputable vendor worked WONDERS! I did not find my unit listed but I found a seller that seemed to have everything and used the "Ask Seller a Question" link to ask if he had one of MY units available. He said he did and he set up a way that I could bid on one of his auctions and get my item shipped to me in just a few days. Going this way was cheaper than buying a new drive that I really didn't need. The read head I had originally had lasted about 2 years or so and I figure if the new one does the same, I should be OK since I only paid about $25 total with shipping. I suspect the 3150 is probably made with the same drive and suffers from the same problems.

There are probably a great number of Averatec products made with this drive. The one I had was a Sony Lite-On unit. It was officially listed as the Sony/LiteOn SOSW-852s. The part you probably need to replace is the CD/VCD/DVD±RW Laser Pickup or Laser Pickup for short. ;-) Make sure you have the exact drive specs for your PC. God only knows what has happened in the past to our babies in the past if we weren't the original owners.