HEL81 lost LAN

I have a HEL81 that I've been using for the last 6 or 7 weeks and everything worked as it should including the LAN. Yesterday I reinstalled Vista Ultimate so my son could use it. After all the updates the LAN is not working. I reinstalled Vista again, and still no LAN. The device manager says it is installed and working. Windows diagnosed it as a cable unplugged. I know the line is good because it works with my FL92. LAN is enabled in the BIOS. The BIOS version is 122B. Any ideas on what happened?

 

I assume that Vista Ulitmate was running on the machine to begin with? Did you installed the LAN driver from the included driver CD, instead of relying on vista's default driver?

You can also download the driver here: http://www.bizcom-us.com/support/HEL80/DriverVista/05_LAN.zip

You might also want to boot into 'Safe Mode with Networking' just to see if it works there.

 

Yes, it had Vista Ultimate on it when I was using it. I wiped the hard drive with a linux program from a cd. It over wrote the drive 3 times. Then I reinstalled Vista U and had no LAN. I used the driver from the CD then uninstall it and let Vista reinstall it. Still no LAn. I'll try the Safe mode with networking when I get back home.

 

one of my past experiences with linux was when i dual booted (but switched main harddrives when i wanted the other OS) and what happened was when i shut down linux it would lock out my nic card. normally my nic would have lights on even when the system was off (this due to the WoL component) but when linux shut down it turned the card off completely. the only way i fixed it was to kill linux while it was on and not let it shut down properly. that was the last time i used linux at home but that wasnt on my laptop. i dont know what you used for you linux version but this may be the case aswell. just a thought really, the nmost of my experience with linux was in classes more recently and that never seemed to happen.

Icey Kitsune

 

Your ethernet card could actually be damaged physically and is not registering the cable. You may need a new one :-(

 

Have you used the vista application to create a home network, or even a wireless network?

 

It's a long shot, but just check the bios to make sure the LAN is enabled. There is an option for 'Built-in LAN' under the Advanced menu. I am pretty sure that if it was disabled it wouldn't show in device manager at all, but it is worth a look. Since you are familiar with linux, have you tried using the LAN from a live CD?

 

i have never used it from a cd myself, only off the hard drive, if you want tho, what i did to get mine back was to just boot to linux, if it works in linux (if you can even use it when its on a cd) then just hold the powerbutton till the system shuts off then reboot and see if that fixes it.

 

Wow, it was the port on my wireless router that works intermittently, with the other 3 ports still working all the time. I had tried a different cable but I plugged it into the same port. Finally I tried a different port and all is well. Thanks for the suggestions and help.

 

But still doesn't make sense. The only thing that you did before you lost network connectivity was the installation of Ultimate, I will never believe that a OS installation broke your router ethernet router port!

Someone must have been playing with the cables, pay attention next time, we were all looking to the wrong things because the bad description of the issue.

 

Quirk of fate. I don't think the OS broke it. I think the router port happened to go bad at that time, making it seem like it was the OS installation. I don't know what caused it, but I'm happy it's not the LAN.

 

Glad to hear you found the solution anyway

 

Ok, not very lucky. As danny said, glad to hear the issue is gone.