The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Sony to Repair for Notebooks Affected by Faulty Nvidia Chips

    Discussion in 'Notebook News and Reviews' started by Charles P. Jefferies, Aug 11, 2009.

  1. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

    Reputations:
    22,339
    Messages:
    36,639
    Likes Received:
    5,080
    Trophy Points:
    931

    Sony to Repair for Notebooks Affected by Faulty Nvidia Chips
    [​IMG]
    Sony has at last admitted that "a small percentage" of its VAIO notebooks have been affected by faulty Nvidia graphics cards. The models affected include the FZ, AR, C, LM, and LT series; Sony is offering to repair them for free if they are within four years of the purchase date, even if they have no existing warranty.

    Via (Engadget.com)

     
    Last edited by a moderator: May 7, 2015
  2. Angelic

    Angelic Kickin' back :3

    Reputations:
    4,496
    Messages:
    2,075
    Likes Received:
    0
    Trophy Points:
    55
    Free repairs without a warranty? Good job Sony, your helping to fix Nvidia's problem. :)
     
  3. jonlumpkin

    jonlumpkin NBR Transmogrifier

    Reputations:
    826
    Messages:
    3,240
    Likes Received:
    0
    Trophy Points:
    105
    That's a very nice gesture on their part.
     
  4. pixelot

    pixelot Notebook Acolyte

    Reputations:
    3,732
    Messages:
    6,833
    Likes Received:
    0
    Trophy Points:
    205
    Yes, very good of Sony. Nvidia, on the other hand... :twitchy:

    There's a reason I went with ATI for my desktop. ;)
     
  5. Clutch

    Clutch cute and cuddly boys

    Reputations:
    1,053
    Messages:
    2,468
    Likes Received:
    28
    Trophy Points:
    66
    I now have more respect for sony
     
  6. peli_kan

    peli_kan Notebook Evangelist

    Reputations:
    228
    Messages:
    498
    Likes Received:
    0
    Trophy Points:
    30
    I like it. It's funny though how the notebookcheck article states that Sony has dragged its feet up to this point, and is doing less than other brands.
     
  7. Howitzer225

    Howitzer225 Death Company Dreadnought

    Reputations:
    552
    Messages:
    1,617
    Likes Received:
    6
    Trophy Points:
    56
    At least it's taking responsibility for Nvidia's damage. Hope the GPUs they put on the repair models wouldn't fail again.
     
  8. Serg

    Serg Nowhere - Everywhere

    Reputations:
    1,980
    Messages:
    5,331
    Likes Received:
    1
    Trophy Points:
    206
    Link provided is not working. 404
     
  9. nu_D

    nu_D Notebook Deity

    Reputations:
    741
    Messages:
    1,577
    Likes Received:
    1
    Trophy Points:
    55
    The fact that Sony will admit/fix the issue and the tossers at HP won't.... just makes it all the more infuriating.
     
  10. Skyshade

    Skyshade Notebook Deity NBR Reviewer

    Reputations:
    298
    Messages:
    1,548
    Likes Received:
    1
    Trophy Points:
    56
    I thought HP did provide repair for some laptops? Although I think Sony is the only to give you three-year warranty on video card, others gave only two years
     
  11. nu_D

    nu_D Notebook Deity

    Reputations:
    741
    Messages:
    1,577
    Likes Received:
    1
    Trophy Points:
    55
    Some is the operative word. They repaired the very tip of the iceberg... that's about it. I remember going over their list- it was a very very limited amount of models. It's basically the equivalent to Ford issuing a recall due to explosions of their V8, but only if you got that V8 along with... furry seats.

    I have honestly yet to read a single post about someone who actually got their GPU repaired. We hear about them crashing and dying left and right.... but nobody seems to be covered.

    OH, and if I'm not mistaken, they will only repair those very limited models up to three-months from the end of the standard one year warranty.

    Back to our engine example, it equates to the V8 recall only if you ordered the furry seats and the.... pink headliner.

    Basically, 2 people got their GPUs repaired out of 1,343,340,999,394 failures.

    Tossers.
     
  12. Serg

    Serg Nowhere - Everywhere

    Reputations:
    1,980
    Messages:
    5,331
    Likes Received:
    1
    Trophy Points:
    206
    At Chaz, link not working.
     
  13. Comskian

    Comskian Notebook Consultant

    Reputations:
    52
    Messages:
    142
    Likes Received:
    0
    Trophy Points:
    30
    HP has listed a few models with faulty nvidia chips, but my friend's dv2700 frying pan is not one among those. Now she is taking care of the GPU like a baby and maintaing the temps around 55-66 C, and trying to keep it at 80 -83 under load. Hope it will live for some time.

    And hope sony users have better luck.
     
  14. MilanZR

    MilanZR Notebook Geek

    Reputations:
    0
    Messages:
    85
    Likes Received:
    0
    Trophy Points:
    15
    had the same problem on my notebook, and the warranty has expired in June, I reported the problem in July and HP would not pay for repair.
     
  15. markhedder

    markhedder Notebook Deity

    Reputations:
    37
    Messages:
    725
    Likes Received:
    0
    Trophy Points:
    30
    cool analogy
     
  16. D.B.Cooper

    D.B.Cooper Notebook Enthusiast

    Reputations:
    0
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    5
    My HP had a bad card that failed after the factory warranty. I managed to get it repaired through the Costco extended warranty. The new one failed a year later. I am now going through the extended warranty benefit through my credit card company.

    I applaud Sony for at least trying to fix the problem. Because of the issue with the card and poor CS from HP I will never buy another HP product or Nvidia product again unless I have no choice or one of them steps up and fixes everything.