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    Lenovo ThinkPad T61p Review

    Discussion in 'Notebook News and Reviews' started by dietcokefiend, Aug 14, 2007.

  1. sheerxtreme

    sheerxtreme Newbie

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    I bought this supposedly wonderful T61p back in August 2008 with 2.5 Ghz, 4 GB RAM. Within a week, I started having issues like Blue Screen and unknown Freeze of whole system. I lost my work and data few times before I finally called Lenovo customer service and reported the issue. That was back then in late August 2008. Since then, my laptop has been in and out of their repair facility, RAMs changed, HD changed, motherboard changed, unit was set to factory default settings 20 times (each time the process takes 5 hrs to finish but computer used to start dumping memory in the middle of cycle and I had to restart it again and again). Factory default settings used to take atleast few days to restore because of above 'Blue Screen issue. Lenovo seemed not to be able to fix it. I having been asking for exchange for over 8 months now and they are just dragging it on and on. Their tactic is that I finally would get disgusted and quit and they get away with selling this junk to people. Please NOTE: I have never used this laptop since I bought it other than to just run one process of restoring to factory default settings.

    Finally I did some research and figured Lenovo is having over 400 complaints with Better Business Bureau with identical warranty and repair issues. This so-called wonderful laptop was top to bottom made in China with cheap material. I spent three times more on this laptop then I would on Toshiba or Dell because I just trusted THINKPAD brand. But since Lenovo took over few years back from IBM, the quality of product and customer service has gone down the toilet. Just imaging I spend close to US$1900 for this unit, never used it and now having hard time figuring what to do with this piece of junk as Lenovo refuse to refund or exchange. They can't fix it either. Any suggestion please???

    Be very careful when you buy under the influence of name THINKPAD as this is not THINKPAD quality and reliablity we all used to under IBM. Watch out!!!
     
    sheerxtreme, Oct 29, 2009
    #101
  2. cn_habs

    cn_habs Notebook Deity

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    Was it still under warranty? It's highly doubtful that they would refuse to fix it or replace it unless they think it's been caused by something not covered by the standard warranty.

    Did you have other IBM era TPs?? Like they never had BSOD and heating problems back in the day. Please do your research.
     
    cn_habs, Oct 30, 2009
    #102
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