HP zv6000 rip off

I noticed you didn't have an opinion on HP tech support for zv6000. I would like to relate to you my experience with HP concerning this product. I purchased my zv6000 from HPonline shopping on 20 July this year. I didn't receive the two day shipping as advertised, due to an software problem on their end, according to them. Computer arrived 9 days later, but had a problem with modem and card reader. This is brief as there have been numerous e-mails with tech support and customer support. I initially brought these problems to HP attention as well as question concerning files that were installed on the hardrive the previous year. File issue has never been addressed by HP. I downloaded drivers on three different occasions to my desktop, burned cd's and tried updating drivers for the zv6000 without success, installed broadband connection because modem on the new cumpter wouldn't let me hookup to the internet. My password kept being changed by the computer. Connected new computer, via broadband connection and downloaded drivers again from HP which didn't work. After that I was told my new computer would need repairs. I told HP that wasn't acceptable by me, send me a new one or refund my money. This was 40 days after I purchased the computer. They informed me by e-mail that I had to return the computer withing 30 days of purchase in order to get a refund. My final response to them was rather rude and there has been no contact since then. Another problem has surfaced since the final contact, the usb ports next to the card reader don't work either. I can use the computer, with a media card in it, it will boot that way and work but if I remove or change the card the computer freezes up. I purchased a new product not one I need to send back for repairs and to pull this 30 return policy crap on me when I have been following their instructions trying to fix it really stinks. Thank you J. England

 

man i feel you sorry for your troubles ill give you 20 bux for it lol jk