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    HP HDX 18t Review

    Discussion in 'Notebook News and Reviews' started by Jerry Jackson, Sep 22, 2008.

  1. Jerry Jackson

    Jerry Jackson Administrator NBR Reviewer

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    by Jerry Jackson

    HP recently unveiled their latest additions to the "HDX" family of notebooks with the all new HDX 16 and HDX 18 multimedia notebooks. These notebooks feature large displays with a 16:9 screen ratio, impressive speakers with an integrated subwoofer, and an innovative touch-sensitive media control panel. With our full review out of the way, is the large and impressive HDX 18 worth the price? Let's take a closer look.

    [​IMG]

    Our pre-production review unit of the Pavilion 18t features the following specs:

    • Processor: Intel Core 2 Duo T9600 (2.8GHz, 1066MHz FSB, 6MB Level 2 cache)
    • Operating system: Windows Vista Home Premium 32-bit
    • Memory: 4GB 667MHz DDR2 SDRAM (800MHz)
    • Hard drive: 2 x 160GB (7200rpm)
    • Screen:18" HD HP Ultra Brightview Infinity glossy display (1920 x 1080)
    • Graphics: Nvidia GeForce 9600M GT with 512MB GDDR3
    • Optical drive: Blu-Ray multi-drive
    • Ethernet, VGA, HDMI, docking station port, microphone in, two audio out jacks, three USB ports, eSATA/USB, 5-in-1 card reader, ExpressCard slot, built-in TV tuner
    • Wireless: 802.11a/g/n, Bluetooth 2.0
    • Battery: 8-cell Lithium-ion battery (73W)
    • Dimensions 17.17" x 11.26" 1.33-1.72" (WxDxH)
    • Weight: 8.94 lbs.

    Our pre-production unit comes equipped with two 160GB hard drives, but this configuration will not be offered at the time of launch. The next closest available configuration will be a similar system with two 250GB 5400rpm hard drives ($2,049.99) or two 250GB 7200rpm hard drives ($2,149.99). This desktop replacement is clearly targeted at multimedia and gaming enthusiasts who want cutting-edge features and can afford the slightly higher price tag.


    Build and Design

    [​IMG]

    The HDX 18 shares several design elements with the rest of the updated HP Pavilion line, but more than size and weight separate the HDX18 from its smaller siblings. First, HP the new 16:9 ratio display means you have more real-estate for text on websites, for multiple documents on the screen at the same time, or for a more "full-screen" view of HD movies that have been filmed in 16:9 format. The glossy metallic gray and silver "Imprint" finish looks fantastic. While we didn't test the high-impact finish on our pre-production unit by dropping it repeatedly in our office, I can say the finish looks quite durable ... though fingerprints show up quickly on the glossy finish.

    While the HDX 18 is better suited as a desktop replacement than as a laptop, the notebook is quite well balanced when using it on your lap. Just be aware that after using the HDX 18 on your lap for about an hour and a half you might start to lose some feeling in your legs. This machine is really more like an 18-inch HDTV with a built-in computer.

    [​IMG]

    In terms of expansion, the HDX 18 offers a reasonable amount of internal space for all kinds of goodies. Two hard drive bays, and typical expansion for wireless cards and RAM are all located under a single cover on the bottom of the notebook.

    [​IMG]

    Input and Output Ports

    As expected with a notebook of this size, the number of ports on the HDX 18 is fairly impressive. Here's a run down of the ports:

    • Three USB 2.0 ports
    • One eSATA/USB port
    • Firewire
    • Expansion Port 3 (docking station connector)
    • ExpressCard slot
    • Gigabit Ethernet
    • 5-in-1 multi-card reader
    • Two audio out ports
    • microphone in
    • VGA monitor out
    • HDMI out
    • Built-in TV tuner
    • Kensington lock slot

    We're always glad to see the dedicated docking station connection on HP's consumer notebooks. HP is the only notebook manufacturer that still offers a dedicated docking station connector on their consumer notebooks. The USB docking stations offered by other consumer notebook manufacturers are really nothing more than fancy USB hubs ... and don't work nearly as well as "real" docking stations.

    We're also fans of the eSATA/USB combo port currently being used on the new HP notebooks. Although many consumers might not realize it yet, eSATA offers MUCH faster data transfer speeds than USB 2.0 does. The great thing about the eSATA/USB port is that you can use it as a regular USB port or for an eSATA device if and when you buy a new eSATA-compatible device.

    [​IMG] [​IMG]
    [​IMG] [​IMG]

    Performance and Benchmarks

    The Intel Core 2 Duo T9600 processor in our review unit provided ample processing power and never presented any problems when running applications or encoding video and audio files.

    Performance with the Intel Core 2 Duo T9600 processor and NVIDIA 9600M-GT graphics card was excellent. Bottom line, this machine is extremely fast. You would typically need to purchase a high-performance gaming notebook to reach these levels of performance. This new HP was perfectly able to handle any software we tested, and even put up "reasonable" numbers with 3D games that usually don't perform well on notebooks, such as Crysis.

    Of course, with a notebook that tips the scales at almost 9 pounds ... this beast better provide close to the same performance you expect from a desktop.

    Let's take a look at a few basic benchmarks so you can get an idea of how the Pavilion HDX18 stacks up.

    wPrime is a program that forces the processor to do recursive mathematical calculations, this processor benchmark program is multi-threaded and can use both processor cores at once, it measures the amount of time to run a set amount of calculations.

    wPrime comparison results (lower scores means better performance):

    Notebook / CPU wPrime 32M time
    HP HDX 18t (Core 2 Duo T9600 @ 2.8GHz) 27.416s
    Acer Aspire 6920 (Core 2 Duo T5750 @ 2.0GHz)
    44.457s
    HP Pavilion HDX (2.6GHz Intel Core 2 Duo T9500, Windows Vista 64) 28.978s
    Lenovo ThinkPad SL400 (Core 2 Duo P8400 @ 2.26GHz)
    34.628s
    HP Pavilion dv5z (Turion X2 Ultra ZM-80 @ 2.1GHz)
    39.745s
    Dell Inspiron 1525 (Core 2 Duo T7250 @ 2.0GHz)
    43.569s
    Dell XPS M1530 (Core 2 Duo T7500 @ 2.2GHz)
    37.485s
    HP Pavilion dv6500z (Turion 64 X2 TL-60 @ 2.0GHz)
    40.759s
    Sony VAIO NR (Core 2 Duo T5250 @ 1.5GHz) 58.233s
    Toshiba Tecra A9 (Core 2 Duo T7500 @ 2.2GHz) 38.343s
    Toshiba Tecra M9 (Core 2 Duo T7500 @ 2.2GHz) 37.299s
    HP Compaq 6910p (Core 2 Duo T7300 @ 2GHz) 40.965s
    Sony VAIO TZ (Core 2 Duo U7600 @ 1.20GHz) 76.240s
    Lenovo T61 (Core 2 Duo T7500 @ 2.2GHz) 37.705s
    HP Pavilion dv6000z (Turion X2 TL-60 @ 2.0GHz) 38.720s

    PCMark05 is a benchmark that measures the overall system performance, so it considers the processor, hard drive, memory and OS as part of the mix. The HDX 18 produced more than reasonable performance numbers.

    PCMark05 measures overall notebook performance (higher scores are better):

    Notebook PCMark05 Score
    HP HDX 18t (2.8GHz Intel T9600, Nvidia 9600M GT 512MB) 6,587 PCMarks
    Acer Aspire 6920 (2.0GHz Intel T5750, Intel X3100)
    4,179 PCMarks
    HP Pavilion HDX (2.6GHz Intel Core 2 Duo T9500, Nvidia Go 8800M GTS 512MB) 6,921 PCMarks
    Lenovo ThinkPad SL400 (2.26GHz Intel P8400, NVIDIA 9300M GS 256MB)
    5,173 PCMarks
    HP Pavilion dv5z (2.1GHz Turion X2 Ultra ZM-80, ATI Radeon HD 3200)
    3,994 PCMarks
    Dell Inspiron 1525 (2.0GHz Intel T7250, Intel X3100) 4,149 PCMarks
    Dell XPS M1530 (2.20GHz Intel T7500, Nvidia 8600M GT 256MB) 5,412 PCMarks
    Dell Inspiron 1520 (2.0GHz Intel T7300, NVIDIA 8600M GT) 4,616 PCMarks
    Lenovo ThinkPad X61 (2.0GHz Intel Core 2 Duo T7300, Intel X3100) 4,153 PCMarks
    Lenovo T60 Widescreen (2.0GHz Intel T7200, ATI X1400 128MB) 4,189 PCMarks
    HP dv6000t (2.16GHz Intel T7400, NVIDA GeForce Go 7400) 4,234 PCMarks

    3DMark06 comparison results:

    3DMark06 represents the overall graphics performance of a notebook. (Higher numbers indicate better performance.)

    Notebook 3DMark06 Score
    HP HDX 18t (2.8GHz Intel T9600, Nvidia 9600M GT 512MB) 4,127 3DMarks
    HP Pavilion HDX (2.6GHz Intel Core 2 Duo T9500, Nvidia Go 8800M GTS 512MB)
    8,791 3DMarks
    HP Pavilion HDX (2.4GHz Intel Core 2 Duo T7700, ATI Mobility Radeon HD 2600 XT 256MB) 4,205 3DMarks
    Gateway P-171XL FX (2.8GHz Intel Core 2 Duo X7900, NVIDIA Go 8800M GTS)
    8,801 3DMarks
    Toshiba Qosmio G45 (2.50GHz Intel Core 2 Duo T9300, NVIDIA Go 8600M GT) 3,775 3DMarks
    Toshiba Qosmio G45 (2.0GHz Intel Core 2 Duo T7300, NVIDIA Go 8600M GT)
    2,934 3DMarks
    Dell Inspiron 1720 (2.2GHz Intel Core 2 Duo T7500, NVIDIA GeForce Go 8600M GT) 2,930 3DMarks
    Dell Inspiron 1420 (2.2GHz Intel Core 2 Duo T7500, NVIDIA GeForce Go 8400M GS 128MB) 1,329 3DMarks
    Sony VAIO FZ (2.0GHz Intel Core 2 Duo T7300, Intel X3100) 532 3DMarks
    Dell XPS M1330 (2.0GHz Intel Core 2 Duo T7300, NVIDIA GeForce Go 8400M GS 128MB) 1,408 3DMarks
    Asus F3sv-A1 (Core 2 Duo T7300 2.0GHz, Nvidia 8600M GS 256MB) 2,344 3DMarks
    Alienware Area 51 m5550 (2.33GHz Core 2 Duo, nVidia GeForce Go 7600 256MB 2,183 3DMarks
    Fujitsu Siemens Amilo Xi 1526 (1.66 Core Duo, nVidia 7600Go 256 MB) 2,144 3DMarks
    Asus A6J (1.83GHz Core Duo, ATI X1600 128MB) 1,819 3DMarks
    HP dv6000t (2.16 GHz Intel T7400, NVIDA GeForce Go 7400) 827 3DMarks
    Sony VAIO SZ-110B in Speed Mode (Using Nvidia GeForce Go 7400) 794 3DMarks


    Although the 3D performance of the HDX 18 is reasonably impressive, it is a shame that HP isn't offering a graphics card option with more performance for gaming enthusiasts. The HDX 18 will handle Blu-ray movies and most games with ease, but gaming performance would be even better with a better dedicated video card.

    HDtune results for both hard drives:

    [​IMG] [​IMG]

    Screen

    The 18" glossy "HP Ultra Brightview Infinity" LCD is nice and bright with rich colors and deep contrast. The new 16:9 screen dimension gives you a full high-definition resolution (1920 x 1080) compared to the standard 1280 x 800 resolution on most 15" notebooks. You get more horizontal and vertical resolution with this massive display. This is also nice for widescreen movies since it allows more of the film to fit on the screen with less of the black bars on the top and bottom.

    [​IMG] [​IMG]
    [​IMG] [​IMG]

    As you can see from the images above, viewing angles are quite good for such a large display. When viewed from straight ahead the 18-inch screen is simply beautiful. Horizontal viewing angles are likewise very nice, so you won't have trouble watching movies on this notebook with several friends in the room. Upper vertical viewing angles are surprisingly good with only a hint of increased brightness. Unfortunately, colors begin to invert rather quickly at lower viewing angles. Of course, most people don't view their notebook screens from below so the lower viewing angle won't be a problem for most consumers.

    Most of our editorial staff doesn't care for the glossy "Infinity" display style compared to traditional glossy displays because it creates a separate layer of glossy reflection above (and in front of) the actual display. This isn't a problem in low light environments ... it actually helps create richer colors and gives the display an almost "wet" look. However, if you try to use a notebook with this type of screen under bright lights or outdoors under bright sunlight the reflections will make it very difficult (and possibly even painful for your eyes).

    Keyboard and Touchpad

    [​IMG]

    The keyboard on the HDX 18 was quite impressive in that it has absolutely no flex over the main keyboard. The dedicated number pad does suffer from some flex directly above the optical drive, but that shouldn't be a problem for most people unless you're constantly using the number pad for data entry. There's little to complain about here from a functional standpoint. That said, the bright silver finish does cause some pretty strong reflections outside in the sunlight. Just don't look down while typing outdoors.

    [​IMG]

    The palm rest and touchpad areas feature the same excellent "Imprint" finish found on the lid of the notebook that gives this notebook a smooth, futuristic feel. The touchpad surface is extremely responsive and the indicated scroll region works as it should. The touchpad buttons are nice and wide with nice deep feedback and quiet clicks. The only thing that makes the touchpad a little frustrating is the smooth surface that sometimes causes your finger to "stick" unless you have very dry hands.

    [​IMG]

    Located directly above the keyboard is a series of touch-sensitive media buttons used to control everything from volume and bass to skipping music tracks or fast forwarding your favorite Blu-ray movie. The LED-backlit buttons look nice and vanish beneath the silver surface of the notebook when the power is turned off.

    [​IMG]

    HP also includes a new multimedia remote that fits inside the ExpressCard slot on the notebook. This makes it easy to use the HDX 18 as a television thanks to the built-in TV tuner and also works nicely when using the HDX 18 for presentations.

    Speakers and Audio

    The built-in speakers on the HDX 18 are really something quite nice. HP continues to use Altec Lansing branded speakers on their notebooks and their notebooks continue to have better audio performance than most consumer notebooks. The HDX 18 also benefits from an integrated subwoofer located on the bottom of the notebook that gives you improved bass performance.

    [​IMG]

    The dual headphone jacks located on the side of the notebook allow you and a friend to listen to movies or music on the notebook at the same time without bothering anyone else in the room. There was no obvious distortion in either the built-in speakers or the headphone jacks.

    Heat and Noise

    The thermal performance of the HDX 18 is above average in that it stays relatively cool on your desk or your lap even while the system is under stress playing the latest 3D video games. The temperatures listed below show the peak external temperatures (in degrees Fahrenheit) after 30 minutes of intense gaming. The cooling fan also remained whisper quiet even on its highest setting when keeping the notebook cool.

    [​IMG] [​IMG]

    Battery Life

    The 8-cell battery (73W) on the HDX 18 performed reasonably well for a large desktop replacement. We ran the battery test on this notebook using the "High Performance" power mode in Vista simply because most people using a giant notebook like this are purchasing the notebook for high performance ... not for extreme battery life. Using high performance mode, screen at 100 percent brightness, and wireless on while browsing websites and streaming live video, the HDX 18 drained a fully-charged battery after three hours and 11 minutes. Granted, battery life would have been even more reduced if we had been playing a Blu-Ray movie or playing a video game like Cryisis, but more than three hours of battery life for a desktop replacement is pretty good.

    Conclusion

    Overall, the HP HDX 18t delivers solid overall performance and a great set of features for a reasonable value. If you're in the market for a desktop replacement notebook with a massive screen, powerful processor, and solid graphics hardware for 1080p video playback and gaming then the HDX 18 makes a compelling choice.

    That said, the highly "reflective" nature of the HDX 18 will probably be frustrating for quite a few users unless they're working in a dark environment. Likewise, hardcore gamers are likely to find the Nvidia GeForce 9600M GT video card a little too limiting for the newest and most popular video games.

    In any case, the HP HDX 18 still offers a great overall package, including some really impressive built-in speakers, that will meet or exceed the expectations of most consumers.

    Pros:

    • Great port selection
    • Nice keyboard (when the sun isn't reflecting off it)
    • Great speakers
    • Beautiful screen
    • Overall high performance

    Cons:

    • "Infinity" screen creates strong reflections in bright light
    • Silver keyboard creates strong reflections in sunlight
    • "Sticky" touchpad surface
    • Good graphics, but HP could have offered an even better option in a notebook this large
     
    Last edited by a moderator: May 12, 2015
  2. Ayepecks

    Ayepecks Notebook Evangelist

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    Very nice review. Looks like a good option for someone wanting a desktop replacement boasting lots of entertainment features.

    I've said it before, and I know this is a desktop replacement, but I really hope HP makes a small HDX laptop (13", 14") for those looking for a more mobile entertainment laptop.
     
  3. Bleu

    Bleu Notebook Enthusiast

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    Thanks for the great review, Jerry.

    I'm so glad to hear that the HDX18 doesn't suffer from terrible overheating even when under stress. I know several laptops I've been interested in lately have been real heat generators to the point of being incredibly uncomfortable to use.

    Definitely can't wait to get mine!
     
  4. waterwagen

    waterwagen Notebook Guru

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    Is there going to be a seperate review of the HDX16, or is it similar enough that I can just assume it will be a more portable (i.e. I can actually carry it around) version of the HDX18?

    I want multimedia power, but this 18 is just too big.
     
  5. Thaenatos

    Thaenatos Zero Cool

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    To be honest Im not to impressed with this laptop. Between the 16:9 ratio screen to a 9600mGT being over $2k I miss the Dragon. Now if it offered a 9800mGTS then it would be more appealing, but your still stuck with less screen real estate.
     
  6. yuio

    yuio NBR Assistive Tec. Tec.

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    no 64bit or DDR3 love? comon HP, T series thinkpads have had that for a while.
     
  7. Xirurg

    Xirurg ORLY???

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    so it is DDR3?sucks!
     
  8. Red_Dragon

    Red_Dragon Notebook Nobel Laureate

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    wow when i look a that 3d mark score then looks at the old hdx's 3dmark score it leaves me stunned.
     
  9. Teraforce

    Teraforce Flying through life

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    I agree. With a more powerful GPU, the HDX18 could have been a real winner. After all, although the 16:9 ratio is a matter of opinion, the HDX18 gets just about everything else right. It's a shame that HP is still very conservative about GPUs in their consumer notebooks. Let's hope they come out with a 9800M version soon.
     
  10. 2.0

    2.0 Former NBR Macro-Mod®

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    I very much doubt that they will come out with a 9800M version. That setup doesn't look to have the "thermal budget" for it. Let alone a PSU to support it.

    Look at the bottom pic. 1 fan port. Also, it appears that the GPU is soldered to the board. The HDX 9000 had 2 fans/ports. One for the CPU and one for the GPU.

    Plus with Voodoo under HP's wing, they'll probably leave gaming capable notebooks with enthusiast level GPU's in their hands.
     
  11. Xirurg

    Xirurg ORLY???

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    but i think that they should use ddr3!
     
  12. Zeta

    Zeta Notebook Geek

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    HDX16 and 18 offer the same range of config?

    Can I have similar expectation for HDX16?

    I hope Australia will have HDX16 soon.
     
  13. TheAtreidesHawk

    TheAtreidesHawk Notebook Deity

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    Well it sounds perfect to me except for the shiny keyboard. Hopefully it's not that shiny. But then again I would never use this outside.

    I plan on carrying this notebook around campus (using a good bag of course) so I think it will serve me well.
     
  14. Yuna.Fire

    Yuna.Fire Notebook Consultant

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    Here's an honest question I want to throw out: which would be better for gaming/multimedia: HDX18 or Dragon? I'm referring to the Dragon offered on Newegg. The Dragon in question has a lower CPU (2.10) but a better GPU (8800). Where as the HDX18 is reverse, better CPU and lower GPU. Which would last longer, and which would start to choke in a year's time?
     
  15. 2.0

    2.0 Former NBR Macro-Mod®

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    Dragon is better hands down. Games generally aren't CPU dependent. They're GPU dependent. And a 2.1 GHZ won't present a bottleneck to the GPU.

    9600M GT will choke much sooner in games at the same resolution as played on the HDX. The 8800M GTS is almost twice as powerful as the 9600M GT.
     
  16. yummimoto

    yummimoto Newbie

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  17. Luscious

    Luscious Notebook Consultant

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    You've hit the nail on the head. But I'd say 2.0 is right about the thermals on this one. Unless HP comes out with a new 20" model with a 9800M GTS inside we can kiss goodbye to getting a laptop worthy of gaming. :(

    I am kind of pissed actually because I just went through 5 out of 5 Gateway P-7811FX units that were all bad and had to be returned. Lock-ups and freezes 5-20 minutes into any game were just the start. I could go on and on, but it was simply a cheaply built piece of junk. :mad: :mad: :mad:

    As far as the Toshiba X305 goes, nice build quality, nice speakers, OK GPU (9700M GTS) but a LOUSY display. 1440x900 for a 17" screen is simply ridiculous. I mean come on, low res for a gaming laptop? Doesn't Toshiba know better? :confused:

    It's really quite simple - 9800M GTS, T9600 and 1920 screen. Why can't some dumb-*** wingnut figure it out??? Priced out with those components you could still stay within $1500-$2000, or in the case of HP $2200-$2300. Heck I'd buy it, and I'm sure many others would plunk down cash for it too.

    Yes, I too am searching for that elusive GAMING LAPTOP, and have yet to find one worthy of spending good money on. Excuse my little rant.
     
  18. 2.0

    2.0 Former NBR Macro-Mod®

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    20" notebook was a commercial failure for all who tried. Acer, HP, DELL, Sager/Clevo.
     
  19. Ayepecks

    Ayepecks Notebook Evangelist

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  20. Thaenatos

    Thaenatos Zero Cool

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    Yeah the 2010 was a sweet rig from dell, but for the price and size it wasnt a very marketed laptop. In fact that finally stopped offering the xps2010 a few months ago after being on the market since 2006. I just dont think a mid level gamer card should be offered on a premium $2k+ laptop.
     
  21. Luscious

    Luscious Notebook Consultant

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    I still think a 9800M would have made the HDX18 a sweet deal. I am disappointed HP chose just a mediocre GPU.

    Other than the screen size, I see no difference between the HDX16 and HDX18, well except having a larger case. With that extra room down below HP really should have opted for a better GPU, especially considering that this is now going to be their top-of-the-line unit.

    I have heard, however, that nvidia has yet to provide working drivers for the 9800M. That may be the reason for my frustrations with the Gateway.

    I'll just wait another 2-3 months. Hopefully by Christmas time somebody will provide SOMETHING I can take home and game on.
     
  22. godsofchaos

    godsofchaos Notebook Enthusiast

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    Great review!!

    I am planning to get me a HDX16 and I was really confused because of the heat and stuff DV5T is infamous for. I do use a lotta power sucking applications like Illustrator, Photoshop, Java based Eclipse etc so will need something powerful. Additionally, I am also expecting good sound quality and some bass. So you think it should be a good buy if my budget is around 1500 bucks?
     
  23. CyberBeach

    CyberBeach Notebook Consultant

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    I ordered the HDX 18t online on October 4, with the QX9300 (quad-core) processor, and received an order confirmation, but HP has been trying to break their commitment ever since.

    A couple of weeks later, HP wrote and said they were having "quality" issues and would I accept a 2.8 Core 2 for $75 less. I replied that I preferred the QX9300.

    They emailed back and said that they had cancelled my order. They did not offer to take back the warranty and accessories they had already charged to my card and shipped weeks earlier. I replied saying I did not authorize cancellation.

    They emailed back saying I could go order it again on their website if wanted to.

    On October 24, I called. The rep reviewed the emails, apologized, and re-placed the order for me. She read through the entire order, including confirming the QX9300 two times. I thanked her.

    Today, October 26th, HP emailed to confirm my order for an HP 18t with a T9400 processor. I emailed back with the same facts here.

    Has anyone gotten HP to deliver on an HDX 18t order with the QX9300? My concern is that they do not want to honor the original order because they don't want to honor the pricing.

    Also, if you know of the best way to escalate this problem with HP, advice welcome.
     
  24. CyberBeach

    CyberBeach Notebook Consultant

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    The order for the HDX 18t with the quad-core QX9300 is now permanently canceled by HP and they say that they do not have a date or timeframe to ship the quad-core chips.

    I posted this info as a separate thread.
     
    Last edited by a moderator: May 8, 2015
  25. Red_Dragon

    Red_Dragon Notebook Nobel Laureate

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    Kepp fighting them, that is bull crap they cant sell you something and then say too bad after if you dont mind my asking how much was the original upgrade for the CPU? Also if push comes to shove DEMAND a core 2 extreme processor as it isnt substantially weaker then the quad
     
  26. MidnightSun

    MidnightSun Emodicon

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    Yes, processors are upgradable.
     
  27. rrjnr

    rrjnr Newbie

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    Worst notebook ever... :(

    Upon arrival my shiny new HDX18 was great :) until i turned it on... :( The quick touch buttons didn't work and kept randomly turning the volume up and down and the wireless on and off. So i called HP for help... its been 3 months and counting. HP SUCKS!....

    Here's the longer story... the faulty quick launch buttons kept randomly turning the volume up and down and the wireless on and off. Called HP within 2 days of owning the notebook, instead of declaring DOA and replacing it they sent it for repair... after a month of dealing with the sub-standard service center, no progress had been made, and after numerous calls to HP and hours on hold they agreed to replace it... BUT, they replaced it with a lesser model than what i purchased and would not exchange it again, they wouldn't even compensate me with an extended warranty or something as a show of good faith.

    So I took the stupid replacement home, where I noticed the keyboard panel was loose and lifting up, so that whilst the notebook was shut it would mark the screen. So I called them HP yet again, and this time they also insisted on getting it repaired instead of replacing it (although if they replaced this one with a lesser model I'd have received two planks of wood with a hinge and a drawn on keyboard)

    But the repair man never came... so i called HP again, they said they outsourced the repair to another company and to call them.... so i did, and they said that they had ALSO outsourced the repair, so i called this person who said they'd fix it within 2 days...

    :mad: :mad: :mad: :mad: :mad: Its still not fixed, so damn HP and their no existent customer service. :mad: :mad: :mad: :mad: :mad:

    Just a WARNING... if you buy HP, you'd better pray that the damn thing works, because if it doesn't... being on hold for hours to a call center located somewhere in India, does not solve the problem. and you'll be permanently left with a dud notebook... or should i say doorstop.

    You'd think buying a premium notebook, and paying a high price would ensure a good product and service but NOOOOOOOOOOOOOOOO it doesn't. :mad:
     
  28. 86 5.0L

    86 5.0L Notebook Consultant

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    heres where you went wrong, if your laptop is replaced it has to be one of equal or greater value
     
  29. technick

    technick Newbie

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    I've had my HDX 18t for about two weeks now and i'm really not impressed. Directly out of the box the laptop has a screen defect, its a discolored area in the center of the screen that stands out like a sore thumb. But to give HP credit, they are going to take the laptop back and fix it (I am heading to europe for a month and needed the laptop to finish some of my plans so I was unable to return it right away). There is also something inside the laptop that sounds like its vibrating when ever I listen to music, really annoying.

    On another odd note, last night I was using the laptop to talk over skype (while connected to my wifi hotspot) and I accidentally hit the wifi quick launch button and a little pop up came up stating I shut off my wifi and bluetooth. Well the wireless never was disabled, my conversation carried on till the end of the call. Makes me really miss hardware switches...

    The volume quick launch buttons are annoying though, its hard to turn it up or down by little intervals, its almost always all or nothing with this laptop.

    Battery Life is so so, but what can you expect from a 18 inch laptop with a performance GPU & CPU? I was able to run RMClock on it and get roughly 2 and a half hours.

    I will post more when I get the laptop back from HP.
     
  30. vēer

    vēer Notebook Deity

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    ROFL :D :D :D :D :D :D
    Sorry for bringing up this old review, just been curious about reviews, looks like decent and at the moment rather cheap desktop replacement, worth considering :rolleyes: