Gateway M-6824 User Review

by Don Pellegrino

Gateway has released the M-6824 notebook which, according to the official marketing material, is targeted as an entertainment notebook. The standout features are the ATI Radeon HD 2400 XT graphics card with dedicated memory and the 3GB of base memory. Gateway hit a sweet spot in the market by providing the best priced machine with a dedicated memory graphics card and 3GB of memory that I could find. The M-6924 is a retail notebook so the specifications should be consistent across the individual machines.

Configuration Summary

• Processor: Intel Core 2 Duo CPU T5250 @ 1.50GHz, 2MB L2 Cache, 667MHz FSB
• Display: 15.4” widescreen Ultrabright (glossy) WXGA TFT (1280x800)
• Memory: 3GB DDR2 667MHz (upgradable to 4GB)
• Video: ATI Mobility Radeon HD 2400 XT Dedicated Graphics with up to 892MB Hypermemory (128MB GDDR3 dedicated)
• Hard Drive: 250GB 5400RPM SATA
• Optical Drive: 8x Multi-Formal Dual Layer DVD+/-RW with DVD-RAM and Labelflash.
• Battery: 6-Cell 2600 mAh lithium-ion battery

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Reasons for Buying

Software and hardware requirements have surpased my old machines. So I entered the market with the goal of spending as little money as possible without locking myself out of the hardware requirements of graphic-intense programs. It seems the two criteria that make or break the specifications are base memory and dedicated graphics memory. A quick look at the Apple MacBooks tells the story. Apple will sell me a 13” White MacBook with 1GB base memory and shared memory Intel graphics for $1,099.00. The jump from the MacBook to the MacBook Pro is marked by 2GB base memory and an NVIDIA GeForce 8600M GT with 128MB dedicated graphics memory for $1,999.00. The M-6824 has 3GB base memory and an ATI chip with 128MB dedicated graphics memory while costing less than the cheapest MacBook. As a shopping strategy I worked backwards by following the links on NVIDIA’s site for vendors that include NVIDIA chipsets on notebook equipment. As a rule of thumb anything with dedicated graphics memory cost at least $1,500.00 and most of those only had a 2GB base. The M-6824 really stood out from the rest in terms of cost versus performance when looking through the lens of graphics capability.

Where and How Purchased

I made my purchase at the local Office Depot on November 10, 2007. It was on the shelf for $1,049.99, matching the MSRP from Gateway. Office Depot had a $150.00 mail-in rebate promotion going that week so I was able to get a bottom line price of $899.99. Incidentally Office Depot tossed in rebates and discounts on printers and bags with the purchase so I took advantage of a few of those. If you are affiliated with an organization that has contracts with Office Depot you might find you can get 5% or so off through a discount program.

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Build & Design

The machine has garnered a number of compliments for its aesthetics. The sleek black finish has a light black/gray dot embedded pattern that makes it look like a techie piece of technology without being garish. It is a basic plastic case with a smooth plastic veneer that holds fingerprints a bit too well. Even though it is impossible to keep it free of prints it maintains a reflective shine that keeps it looking clean. When I give the back of the lid a press no distortion appears on the LCD, indicating solid protection. The lid is held in place by tension. The lack of a button or clip to depress to open the lid was a bit jarring at first but now it seems right. As I have only had it for a month it I can’t make any predictions on how well the tension system will hold up but it seems to have a tight fit. The keyboard has a metal frame that is flush with the base. A solid piece there might have been a bit better as I fear the metal may have opportunities to bend out or develop discontinuities over time but again no complaints so far. In short the build is simple, solid, sleek and tight.

Weight may be an issue for some users depending on their usage scenarios. When I heft the 6.4 lbs (not including the power supply and cord) I know it is there. This is not an ultra-light notebook. The differentiators I mentioned before come into play here as well. It seems the category of machines that include dedicated memory graphics tend to be on the hotter and heavier side. You may be able to find some around 5.x lbs but a 5 -7 lbs range seems typical, placing the M-6824 in the middle of the road. The solidness of the frame helps reassure me that I am at least getting something for my weight.

A closer look at the included power supply and cord. (view large image)

Screen

Gateway’s UltraBright is an anti-reflective LCD screen technology. More on it can be found on ScreenTek’s site. The 1280x800 widescreen display is very bright, crisp and even. I have found the widescreen form factor handy when working with dialog heavy IDEs such as NetBeans. The extra space on the left and right is a good fit for annotating my source code view without crowding it out.

Speakers

The speakers are quite functional. I have watched a few episodes of Prison Break on it streamed from Fox.com and I found the volume strong enough to place the notebook a good distance away without having to strain myself to hear whispered dialog.

Processor and Performance

Microsoft Windows Vista runs smoothly with the Aero interface enabled. NetBeans loads relatively quickly and the smart code-completion is instantaneous. The Intel Core 2 Duo technology is a great help when I have written myself into an endless loop, as the machine remains responsive despite my errant experiments. Second Life runs smoothly in a maximized window maintaining 30 – 40 FPS. I am also pleased with the responsiveness of Microsoft Office 2007. Vista’s “System Restore - System Protection” feature was bothersome and it was enabled by default. I felt that it was running my drive at an unacceptable level so I disabled it. Once System Protection was disabled the machine became very predictable and responsive overall.

Benchmarks

Windows Experience Index

Processor	4.6
Memory (RAM)	4.5
Graphics	4.3
Gaming Graphics	4.3
Primary Hard Disk	5.2

Super Pi comparison results:

Notebook	Time
Gateway M-6824 (1.5GHz Intel Core 2 Duo T5250)	1m 31s
Gateway M-6816 (1.5GHz Intel Core 2 Duo T5250)	1m 24s
LG R500 (2.0GHz Intel Core 2 Duo T7300)	1m 00s
HP dv2500t (2.0GHz Intel Core 2 Duo T7300)	0m 58s
Dell Inspiron 1420 (2.2GHz Intel Core 2 Duo T7500)	0m 54s
Sony VAIO FZ (2.0GHz Intel Core 2 Duo T7300)	0m 59s
Dell XPS M1330 (2.0GHz Intel Core 2 Duo T7300)	0m 58s
Lenovo ThinkPad X61 (2.0GHz Intel Core 2 Duo T7300)	1m 01s
Lenovo 3000 V200 (2.0GHz Intel Core 2 Duo T7300)	0m 59s
HP dv2500t (1.80GHz Intel 7100)	1m 09s
Lenovo ThinkPad T61 (2.00GHz Core 2 Duo Intel T7300)	0m 59s
Lenovo ThinkPad T60 (2.00GHz Core 2 Duo T7200)	1m 03s
Toshiba Satellite P205-S6287 (1.73 GHz Core 2 Duo Intel T5300)	1m 24s
Toshiba Satellite A205 (1.66GHz Core 2 Duo)	1m 34s
HP Compaq 6515b (1.6GHz AMD Turion 64 X2 TL-52)	2m 05s
HP dv6000t (2.16 GHz Intel T2400)	0m 59s
Dell Inspiron e1705 (2.0GHz Core 2 Duo)	1m 02s

3DMark06

The results list the graphics card as “Generic VGA” although the graphics driver is reported as “ATI Mobility Radeon HD 2400 XT.” I get the impression that the DirectX layer is not handled properly by 3DMark06 in terms of either DirectX 10 or Vista. Therefore these results may not be representative.

http://service.futuremark.com/orb/resultanalyzer.jsp?projectType=14&XLID=0&UID=12508245

<blockquote>

Main Test Results

3DMark Score: 1861 3DMarks
SM 2.0 Score: 624 Marks
SM 3.0 Score: 764 Marks
CPU Score: 1262 Marks

Detailed Test Results

Graphics Test 1 &ndash; Return to Proxycon: 4.77 FPS
Graphics Test 2 &ndash; Firefly Forest: 5.636 FPS
CPU Test 1 &ndash; Red Valley: 0.399 FPS
CPU Test 2 &ndash; Red Valley: 0.639 FPS
HDR Test 1 &ndash; Canyon Flight (SM 3.0): 6.549 FPS
HDR Test 2 &ndash; Deep Freeze (SM 3.0): 8.729 FPS

</blockquote>

Everest Home Edition Version 2.20.405

Memory Read Benchmark: 4355 MB/s
Memory Write Benchmark: 1700 MB/s
Memory Latency Benchmark: 99.5 ns

Heat and Noise

The heat is not noticeable unless I am right up against the fan and it is able to run very quietly. If there was not a pretty blue light to indicate hard drive access I would never know there were moving parts. While the ergonomics people recommend against placing laptops on laps, I have done so comfortably with the M-6824. Evan after a few hours the base and palm rests are still cool. The key seems to be keeping the fan exhaust unobstructed. This is located on the left of the base and angled down. The air that is forced out is lukewarm but not problematic. Noise is undetectable as it is always less than ambient. As I sit in conference rooms and lecture halls the sounds of the building&rsquo;s forced air systems is the dominant noise. This is a nice feature when using the notebook for taking notes as it won&rsquo;t interrupt the speaker with a spin-up of the fan or hard drive.

Keyboard and Touchpad

Thanks to the firm build the keyboard is solid. The keys are responsive and there is no detectable flex when keyboarding. Gateway did not include an equivalent of IBM&rsquo;s TrackPoint &ldquo;pointing stick&rdquo; input so users are left with just the touchpad. It is of the two-button variety so scrolling is supported virtually rather than directly. Virtual scrolling is done by using a specific area of the touchpad to scroll by gesture. It seems like a neat idea but I have not gotten the hang of it yet myself. The touchpad is responsive and works well.

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Input and Output Ports

The M-6824 comes with an incredible selection of I/O and it stows them away gracefully along the sides of the base. The positioning of the webcam at the top of the lid and the built-in microphone make for a comfortable video enabled Skype experience.

• Digital Media Reader: 5-in-1 Memory Card Reader
• Modem: 56k ITU v.92 with fax via RJ-11 port.
• Ethernet: 10/100 Mbps via RJ-45 port.
• 802.11a/b/g. No IR or Bluetooth.
• 3 USB 2.0 ports.
• 1 Headphone / SPDIF audio-out port.
• Built-in microphone.
• Lock slot.
• 1 HDMI V1.2 connector.
• 1 VGA port.
• 1.3 megapixel webcam.

Right side view. (view large image)

Left side view. (view large image)

Front view. (view large image)

Rear view. (view large image)

Battery

One 6-Cell 2600 mAh lithium-ion battery is included. It seems to support approximately 2.25 hours of continuous light use on the balanced power plan with wireless enabled. If the machine is allowed to take a few naps it can last through a three hour meeting while still being there for note taking or reference material periodically.

Operating System and Software

Microsoft Windows Vista Home Premium is included and the machine runs it smoothly. I am split on how I would rank the rest of the Gateway inclusions. On a good note the 250GB hard drive is large enough for me to accept the 10.4GB dedicated to a recovery partition. The documentation is included on the hard drive as two well-written PDF files and it advertises that the BIOS can be used with the recovery partition to restore the system to factory condition. While I hope to never need this it is a relaxing feature.

On the down side Gateway includes a good bit of Adware and &ldquo;utilities.&rdquo; Immediately annoying was that the McAfee firewall prevented Vista from synchronizing the clock with an Internet time server. This conflict brings the consumer&rsquo;s adage of the VCR clock to a whole new level. A novice user may find some value in these things but I spent the first few hours of ownership exercising Vista&rsquo;s Uninstall features. Even still I find my Start menu littered with various Adware icons for AOL and NetZero.

I have not had an opportunity to try a Linux distribution on the M-6824 yet. If any readers experiment with a Linux install please post to the forums as I would hear of your experiences.

Customer Support

Gateway offers a one year parts and labor limited warranty. As the M-6824 is a retail model the authorized retailer version of their warranty is applicable. It can be found online. If you are a prone to dropping things and are worried about self-inflicted problems Office Depot also sells additional coverage products at the time of sale.

Conclusion

The M-6824 supports the next generation of software applications. It does it smoothly and at a great price. While marketed as an entertainment notebook the 3GB of base memory and the ATI chip with 128MB dedicated graphics memory pull together to give a nice Microsoft Windows Vista Aero experience that will benefit anyone who doesn&rsquo;t want to be locked out of the next generation of graphical user interfaces. The elegant black design, solid form and quiet performance make it a comfortable piece of technology that you can fit into your personal or professional routine.

 

Very nice review

However, I would like to know more about the graphics performance/Gaming performance of the 2400 XT from ATI, perhaps in comparison to nvidia chip since it is quite rare chip on the market in comparison to nvidia 8400 series.

 

Seems like a step up for Gateway if this machine is as solid as it seems.

 

nice review, was definitely looking for this one.

 

Indeed. I was reasonably impressed with the Gateway M-6816 when we had it in for review earlier this year. At the time I just felt it was lacking a few features to make it a standout budget system.

It looks like Gateway added just the right mix of features to make a solid budget system with the M-6824.

If I was shopping in a retail store and saw this for $900 sitting next to "the usual suspects" like an HP or Toshiba with less RAM and integrated graphics for $800 I'd rather buy the Gateway.

You can certainly configure better systems online, but this is a really good deal in the retail sales space.

 

its got the same physical build as my t-1616, cool

 

looks nice. only issue I would have with buying this computer is that Gateway is owned by acer now...

 

REALLY?!?! wow...i didnt know that.

i like this gateway...we don't really get them here in the U.K.
especially rebates...you guys over the pond seem to have quite the discount. kidna envy you.
but yeah..i quite like this machine. whats the GPU like....since everyone is raaaving on about Nvidia..id really like to see how ATI gpu's are doing..

 

Well, Don reports the 128MB ATI dedicated card in the Gateway produced a 3DMark06 score of 1,861.

For comparison, the Dell XPS M1330 (2.0GHz Intel Core 2 Duo T7300) with nVidia GeForce Go 8400M GS 128MB gets a score of 1,408.

"Real world" results will vary depending on the game(s) being played, but the 3DMark06 benchmark suggests this ATI card holds up well against an equivalent entry-level nVidia card.

 

I always thought that Gateway was a seriously underrated brand. I always thought they made good PCs, with good styling to boot. Our gateway desktop is still chugging along on the original XP install with no problems, almost 6 years after we bought it. My grandpa now owns my my dad's 6-year old Gateway Solo 600 notebook (a 15.7" 4:3 BEAST I might add), but, it's been great, aside from a stress crack on the lid near a hinge, and the left touchpad button occasionally sticking itself. (And the battery's no good, of course).

Judging by this new gateway notebook, it appears that gateway is still on the right track, with the good build quality and the nice styling.

I don't know how much longer that will be the case, considering they are now owned by ACER...

 

The HD2400 XT competes more with the 8400M GT, not the GS. The GT has a 3DMark06 score similar to the HD2400XT, right around 1800-1900. So ATI is very competitive with nvidia, at the lower ends at least.

 

Except that I ordered a Dell m1330 yesterday that FAR out-specs this Gateway, for $1200 shipped free overnight, and a free $200 Dell giftcard...which can be promptly sold off when it arrives (see signature for details!).

 

Nice review. I can't believe I'm gonna say this, but the gateway looked good.

I also would like some more info on the GPU. Could you run som stress tests (like the built in fear ones and some UT3 and Crysis gameplay)?

 

Sorry fabarati but the only game I have is Chessmaster 11. Incidentally Chessmaster does look good thanks to ATI's Catalyst Control Center ( http://forums.ubi.com/eve/forums/a/tpc/f/4221052685/m/2751081916).

 

Not even a demo? If you can download one, that is.

 

Do they sell this anywhere in Northern California? I looked at websites of various Gateway retail partners, and none of them seem to carry this model.

 

Try Office Depot. They seem to have them in stores, but aren't showing them online anylonger. I assume because the model is being phased out for something else.

 

Nice review. I have this laptop and love it, but I am having a semi-large problem with it that I cannot seem to find on any reviews. The laptop seems to have a hard time turning off sometimes and will just sit there with a black screen, but with power indicators still on for hours.... Even manually pressing the power button at this point does nothing. I also have a hard time getting it to come back on sometimes as well. I can press the power button and NOTHING happens, no indicator lights, the screen doesn't come on, nothing... I called Gateway about it and they said I would have to send it in for them to figure out what's wrong with it, but I cannot go for 2-3 weeks without my laptop at work...

Has anyone else had this problem? If so, how do you fix it?

Thanks,
Cameron

 

Cameron, your issue with the power-off sounds very frustrating. I have not experienced this myself. It might be useful to try and decompose the problem into either a software issue or a hardware issue. Pressing the power button when running Vista user-mode should trigger an OS level event to perform the shut-down process (this is an assumption, such a thing would happen in UNIX but I am no Vista expert). Perhaps there is something in the Vista event logs that indicates a failure to shutdown some program or service? I would suspect there would be an entry that the shut-down was triggered, and that any subsequent entries would indicate a program with that procedure.

If Vista is reporting a successful power-down event then it may indeed be a hardware, or at least BIOS level failure. At that level it would probably have to go back to Gateway for replacement.

 

I own the gateway T-6816, which is the 14" version of that laptop, minus the HDMI and the video card. Just a little heads up, these laptops have a fairly ugly screen compared to HP, Toshiba, and even Acer.

 

I am running the default "Windows Vista Home Premium" 32-bit with Service Pack 1 on the M-6824. Today "Windows Update" notified me of the availability of an optional update "IDT - Audio - IDT HTMI." Right-clicking on the update and selecting details gives "IDT Audio software update released in September, 2007." After I installed the update the sound failed to work.

I uninstalled the failed drivers and installed the drivers available from http://support.gateway.com. The working drivers are provided in file D20184-004-001.exe and list as "High Definition Audio Device" with Driver Version 6.0.6000.16386 and "SigmaTel High Definition Audio CODEC" with Driver Version 6.10.5580.0 in Device Manager.

So if you are using an M-6824 and you see an optional update from Windows Update for "IDT - Audio - IDT HTMI" do not install it. If you have already installed it grab the working drivers from Gateway's site and reinstall those. It is always nice to know I am not alone in these problems so if you experience this same problem please post and let me know if this issue is consistent or not.