Dell Latitude D520 Review (pics, specs)

Dell Latitude D520 Review

by Dan Hunke

Sleek, unassuming dark looks (click on all reviewimages to enlarge them)

The Dell Latitude D520 is a standard aspect ratio road-ready business notebook following in the footsteps of Dell's Latitude D510 but sporting an updated processor and sleek new looks. Dell's small business web site states that the Latitude D520 offers a "balance of features that budget-conscious businesses value"; if they're talking about a well-rounded feature set coupled with solid battery life in a durable package, they're certainly right.

The Latitude D520 I purchased is configured as follows:

• Processor: Intel Core Duo T2300E 667Mhz Dual Core
• Display: 14.1 inch XGA LCD Panel
• RAM: 512MB, DDR2-533 SDRAM, 1 DIMM
• Hard Drive: Hitachi 100GB, 7200RPM
• Optical: Sony 8X DVD+/-RW
• Wireless: Intel PRO/Wireless 2200 802.11a/g WLAN
• Battery: 6 Cell Primary Battery
• Warranty: 3yrs Next Business Day Onsite and CompleteCare
• Ports: Port Replicator, Locking Port, 1394 FireWire, PCMCIA Slot (supports ExpressCard/34), Infrared, Headphone, Microphone, 4xUSB 2.0, 56k Modem, 10/100 LAN, S-Video Out, Serial, VGA Out

Through the Dell Small Business web site, this came to a total of $1,516.86 CAD (~$1374.22 USD) after tax and shipping (thank goodness for the new 6% GST).

Reasons for buying:

This machine was purchased for a non-profit organization and is intended for accounting and word processing while seeing a fair bit of travel. I wanted something durable and reliable with good battery life, but at the same time I wanted to get the best value possible. The only other brand I would have potentially considered would have been a Lenovo Thinkpad - but similarly outfitted any Thinkpad I could find was significantly more expensive.

Overall, reviews of Dell's Latitude line have been positive and have praised the machines labeled as "Road Ready" as being sturdy and reliable. Coupled with three years of Dell's fantastic CompleteCare warranty and Next Business Day service, I feel confident that this Latitude D520 should more than exceed its requirements while knowing that the organization's data is safe and well protected.

Unpacking:

Nothing special to see here, folks. Standard Dell fare, through and through.

The Latitude D520 came in a standard brown Dell box - all business. Standard accessories are spare but include the power adapter and modem cable, user manuals and resource CDs. The notebook itself came well protected in foam casing (that my cats immediately attacked) and with the battery already 80% charged and inserted in the machine.

Build and design:

Less than exciting from the outside, the Latitude D520 offers a bit of a surprise when opened.

Having only previously used Dell's Inspiron line of notebooks, I was pleasantly surprised at the build quality of the D520. Solid plastic casing encompasses the machine, the screen is attached to the base with sturdy steel hinges, and the entire machine is built around a magnesium-alloy frame. Slight flex was present when firm pressure was applied behind the screen, but I had to exert significantly more pressure to get any movement out of the palm rests, keypad or bottom housing. In the rare (hopefully nonexistent) case that the machine suffers from a drop, it is equipped with Dell's Strike Zone technology to protect the hard drive from short falls. Finally, any attempts to twist the screen proved fruitless as there was non flex.

In the external looks department, the Latitude D520 brings nothing new to the table with the same gray plastic that has represented the Latitude line for years. Opening the machine up provides a nice internal contrast from the bland exterior with a strong solid dark gray design surrounding the screen and keyboard. While it isn't much of a looker from the outside, the Latitude D520 pleases the eye with clean dark looks while in its most important position: open and ready for use.

Screen:

The only review site you'll ever need.

As I was on a tight budget with other priorities, I skimped slightly on the screen and outfitted this model with the basic 14.1" XGA display panel. It should be noted here that Dell does offer the option to upgrade to either a 15" XGA display (1024x768 pixels, for an additional $50 CAD) or a 15" SXGA+ display (1400x1050 pixels, an additional $100 CAD over the base display) for those who need something larger and/or a higher resolution. If this machine had been for my own use I would have sprung for the SXGA+ display in an instant as 1400x1050 is my ideal resolution for a 15" display, but sadly this was not the case.

Matte is the name of the game, and in my opinion is the only way to go on a notebook intended for business use. The screen is evenly lit, has excellent contrast and brightness and is highly viewable in all environments including direct sunlight. As seen below, light leakage is not significant and only bleeds from the bottom centre of the display.

Minimal leakage.

Speakers and sound:

The speakers are located on the front of the notebook, on either side of the display latch. This is easily my least favorite placement choice as the sound is muffled when placed on a soft surface and has to rebound off something before making it to your ears regardless of setup. Sound quality is impressive, providing good clarity at any volume and excellent base for a notebook without an integrated subwoofer. In any case, this machine won't likely see much use of its speakers outside of the occasional presentation - but it will undoubtedly do an excellent job at that.

Processor and performance:

Depending on configuration, the Latitude D520 can currently be equipped with either an Intel Celeron M (410 @ 1.46GHz or 420 @ 1.60GHz) or an Intel Core Duo (T2300E @ 1.66GHz or T2400 @ 1.83GHz). Considering the insignificant difference between the Celeron and Core Duo options, I can't imagine why anyone would bother choosing the former as the speed difference between the two is quite significant - especially when multitasking. At the same time, I refrained from upgrading to the T2400 as I knew the T2300E would provide more than sufficient muscle for the task intended.

Even with only 512MB of RAM, system speed is lightning fast. Bootup is quick, applications open almost instantly and I have yet to experience any lag whatsoever and I doubt the eventual users of this machine ever will.

Benchmarks:

Super Pi Comparison Results (calculating Pi to 2 million digits of accuracy)

Notebook	Time
Dell Latitude D520(1.67 GHz Intel T2300E)	1m 29s
Asus W3H760DD (2.0 GHz Pentium M)	1m 33s
Dell Inspiron e1505 (2.0GHz Core Duo)	1m 16s
Lenovo ThinkPad T60 (2.0GHz Core Duo)	1m 18s
Toshiba Satellite M100 (2.00GHz Core Duo)	1m 18s
Samsung X60 (1.66GHz Core Duo)	1m 29s
Dell XPS M140 (1.86 GHz Pentium M)	1m 41s
Sony VAIO FS680 (1.86 GHz Pentium M)	1m 53s
IBM ThinkPad T43 (1.86 GHz Pentium M)	1m 45s

PC Mark05:

<BLOCKQUOTE dir=ltr style='MARGIN-RIGHT: 0px'>

Multithreaded Test 1
File Compression: 5.686 MB/s
File Encryption: 48.654 MB/s

Multithreaded Test 2
File Decompression: 43.857 MB/s
Image Processing: 19.897 MPixels/s

Multithreaded Test 3
Virus Scanning: 3951.058 MB/s
Grammar Check: 4.073 KB/s

File Decryption: 49.854 MB/s
Audio Conversion: 2560.130 KB/s
Web Page Rendering: 4.814 pages/s
DivX Video Compression: 63.248 fps
Physics Calculation and 3D: 90.356 fps
Graphics Memory - 64 Lines: 418.252 fps

</BLOCKQUOTE>

HDTune:

The Super Pi and PC Mark scores speak for themselves, but I am impressed by the performance of the 7200RPM Hitachi drive. I was originally intending to outfit this machine with a 60GB 5400RPM drive but happened to buy while a free upgrade to the 100GB 7200RPM drive was offered and I'm glad I did; this drive out performs the one in the Zepto Znote 6214W I reviewed previously.

Heat and noise:

Under regular usage - browsing the internet wirelessly while listening to music streamed over the network - the fan stayed off and the machine ran cool and comfortable with the only noticeable heat gain being under the left palm rest (and this was minimal). The fan kicked in under heavy CPU usage but was nothing that would attract attention during a quiet meeting. This was all while the machine was sitting on my desk - as one of the fan intakes and the cooling for the memory are located on the bottom of the notebook, using it on a soft surface will most likely increase heat and noise noticeably but not significantly.

Keyboard and touchpad:

There is very little to dislike in this department; the Latitude D520's keyboard and touchpad are both solid with no flex except under significant pressure. The keys themselves click comfortably with a decent range of movement, are spaced out well and the control button is placed where it should be - to the left of the function key. The space bar is a good width and depresses even if tapped from the side.

The touchpad itself is comfortable to use if a bit small, and the included drivers can easily be set up for virtual scrolling. The large touchpad buttons are a dream to use as they are both quiet and offer a solid feeling when clicked.

Overall, I am pleased with the keyboard and touchpad offered by the Latitude D520. I am sad to see that the pointing stick of the Latitude D820 has yet to find its way down the chain, but many users are unfamiliar with the use of a pointing stick and I have a feeling it would be well received where this machine is going.

Input and output ports:

The Latitude D520 is well outfitted when it comes to ports. It sports 4 USB 2.0 ports ( two on the back, two on the right side), a PCMCIA slot that is Expresscard/34 compatible, VGA and S-Video out, Headphone and Microphone jacks, Modem, LAN, Firewire, Infrared, and Serial for legacy peripheral support.

Rear view (from left to right): 2xUSB 2.0, Modem, 10/100 NIC, S-Video, 25 PIN Serial, VGA, Power and Exhaust.

Front view (from left to right): Left Speaker, Display Latch, Right Speaker.

Left view (from left to right): Security Slot, 1394 Firewire, PCMCIA, Infrared, Microphone, Headphone.

Right view (from left to right): Optical Drive (with release), 2xUSB 2.0.

Wireless:

Dell offers both 802.11 wLAN and Bluetooth as configurable options on the Latitude D520, yet I opted out of adding Bluetooth as it has zero use in the environment it is going into. Intel's 2200 chipset powers the wireless LAN portion of things and does a quality job of it, but I would expect no less out of the Intel chipset. Range is respectable and speed is almost exactly the same as every other 2200 chipset-based notebook I have ever used. There is nothing to surprise here, though the option to add Bluetooth if desired is a welcome one.

Battery:

Configuring the Latitude D520 gives you the option of a standard 4 cell battery of a 6 cell for no additional cost. For me, the marginal increase in weight was easily worth the additional battery life so I jumped on the 6 cell. To put it straight - this battery does not disappoint. Over the week that this notebook has been in my possession I have experienced excellent battery life, well over 4.5 hours from full charge to battery warnings. Under less strident usage (such as taking wifi out of the equation) I can easily see exceeding 5 if not 5.5 hours of battery life with the stock 6 cell battery. To further impress, Dell offers a 6 cell media bay battery for $139 CAD that would effectively double battery life to well over a staggering 9 hours of constant internet-intensive usage. Under minimal usage - like working on reports with wireless disabled - I wouldn't put 11 to 12 hours of battery life out of the question, making this machine perfect for long flights and extended travel away from an outlet. When you do get back to an outlet, the ExpressCharge feature brings you back up to 80% capacity in an hour's time. To put the cherry on the cake, the battery life can be checked while the machine is off using a 5 LED battery meter built into the unit.

To sum it up, I'm impressed.

Operating System and software:

Customer Support:

In my few years of owning and working with Dell notebooks, I have yet had to actually call Dell customer support for technical help. As this machine is going into the hands of those less technically inclined than myself, I am glad that the excellent warranty the machine is configured with includes 3 years of 24/7 technical support for those rare times when I am not readily available.

It has yet to be seen how one of those support calls go, but only the future will tell.

Conclusion:

Overall I am very pleased with Dell Latitude D520. While this particular configuration lacks in high end bells and whistles like a top of the line processor or dedicated graphics, it does offer an excellent balance of power and capability housed in a way that I feel confident will last through the years of use and abuse I am sure it is going to see. Not every user is as gentle with their notebooks as I am, and I'm sure this one will put up with nearly everything that can be thrown at it.

Failing that, at least it has 3 years of CompleteCare warranty with Next Business Day service. If something terrible happens and the machine is immersed in a frozen pond or attacked by a vicious wolverine, the important data will have been backed up using the included DVD writer and the excellent warranty will take care of the rest.

Pros:

• Solid build quality with little flex, Strike Zone hard drive protection
• Clean and sleek looks that will do well in a business environment
• Impressive battery life
• Good office application performance
• Included (but not standard) 8x DVD Writer
• Solid keyboard and touchpad
• Excellent screen resolution options (though this machine is not configured as such)

Cons:

• No pointing stick option, no third mouse button (though it can be emulated)
• Left palm rest gets warm under regular usage
• Standard aspect ratio instead of widescreen
• No dedicated graphics

 

This looks very much like my previous Latitude 8200 laptop. That one had 3 flaws:
- Although (1400x1050) really is the best format IMHO, it had huge light leakage, and the contrast was very low. Presumably, the screen has improved, but without evidence, I find it hard to take that risk.
- The keyboard was structurally weak. It contains weak plastic parts that break easily. Keyboard didn't feel that great either, not solid.
- The screen looked like it was ripped off a different laptop. It sticked out. The screen simply didn't fit.

So, have they addressed all these issues?
If they did, then this laptop is completely being overlooked by people. People are gunhole on this widescreen thing. Widescreen kinda sucks, except with a hunking 17" screen maybe. This whole dvd watching thing is rediculous. You buy a $1000+ laptop for what, watch movies? Give us a break! We WORK on these things. We need to access documents, and scroll up and down on these laptops! Widescreen is like looking through a mailslot! It makes you have to scroll MORE! Look what Apple does and some PC flat panels. You can rotate them sideways, so you have a nice tall screen more in line with the format of an 8 1/2 x 11 sheet of paper.
Ok, so on a wide screen you can see 2 documents side by side, perhaps. With a special utility, you might be able to maximize a document on either half of the screen. Maybe that's ok - but it's small.
Anyway, I'm not sold on this wide screen. I resorted to buying a 17" laptop, but had to pay more because I wanted to avoid the 15" mailslot syndrome.

Check out this deal I found on the Dell Canada small business section:

Catalog Number: 70703 OCLATD52C2_RBP_D52C2E
Latitude D520 Intel® Core™ 2 Duo T7200 (2.00GHz) 667Mhz Dual Core
Operating Systems Genuine Windows® XP Home Edition, SP2, with media
LCDs 15 inch SXGA+ LCD Panel
Memory 1.0GB, DDR2-667 SDRAM, 2 DIMMS
Internal Keyboard Internal English Keyboard
Hard Drives 80GB Hard Drive, 9.5MM, 7200RPM
Floppy Drive No Floppy Drive
AC Adapter 65W A/C Adapter
Module Bay Devices FREE 8X DVD+/-RW,W/ROXIO AND CYBERLINK
Wireless LAN (802.11) Dell Wireless™ 1390 802.11g Mini Card
Resource CD No Resource CD
Batteries 6 Cell Primary Battery
Hardware Support Services 3yrs limited warranty,plus 3yrs Next Business Day Onsite Service
$1,130.00 CDN + tax

Is this for real? Did they make a mistake? 3 years onsite, C2D, SXGA+, 667MHz 1GB, 7200 rpm?.

This is an AMAZING DEAL - IF, they addressed those problems I've pointed out, and I doubt they didn't.

This deal blows the e1505 / 6400 out of the water !

If you actually WORK on a laptop, you'll be happier with the non-widescreen, believe you me !

 

I can't comment on the SXGA+ screen, but the other two seem a huge improvement over what you make the 8200 out to be.

Other than the fact that you're stuck with integrated graphics on this machine, I entirely agree.

 

That should be a 9-pin serial port, not a 25-pin. The VGA connector has 25 pins. Looks like something I'd use if I worked in the field more. I may recommend it to my Dad or others, though. Nice review!

 

This laptop now has T7200 option for only $57.
Pretty cheap.

 

Suspicious on that earlier quote I got through Dell's Canadian website (see a few posts up), I checked again.

It's a totally different story now. I knew it was too good to be true.

On the Dell Canada site, the Core 2 Duo is not offered at all on the D520, and on the US site, it is a $57 upgrade to get the C2D 2GHz. But it also states:
"May delay your Latitude D520 Dual Core ship date"

So, I guess people are asked to bare with Dell as Dell's awaits Intel's C2D shipments. In return, Dell's offering great cpu upgrade pricing.

As for the best deal on the Canadian site now:

Catalog Number: 70703 OCLATD520_RBP_D520E
Latitude D520 Intel® Core™ Duo T2300E 667Mhz Dual Core
Operating Systems Genuine Windows® XP Home Edition, SP2, with media
LCDs 15 inch SXGA+ LCD Panel
Memory 1.0GB, DDR2-667 SDRAM, 2 DIMMS
Internal Keyboard Internal English Keyboard
Hard Drives 80GB Hard Drive, 9.5MM, 7200RPM
Floppy Drive No Floppy Drive
AC Adapter 65W A/C Adapter
Module Bay Devices FREE Upgrade to 8x CD/DVD Burner (DVD+/-RW) Drive - $140 Value
Wireless LAN (802.11) Intel® PRO/Wireless 2200 802.11a/g WLAN mini Card
Resource CD No Resource CD
Batteries 6 Cell Primary Battery
Hardware Support Services 3yrs limited warranty,plus 3yrs Next Business Day Onsite Service
TOTAL:$1,349.00

So a couple 100 more, straight core duo now, but still same *long* warranty.

One goes insane how complicated Dell makes their pricing structure. I can't believe how people even have the gaul to suggest how "simple" it is.
Well, it is NOT, period.

 

You got me! I didn't bother to count, my mind pictured a 25 pin VGA connector and I jumped all over that.

 

Thought that deal sounded a bit too good to be true - and it was. Those couple of hundred more, plus the tax on it, would make me consider other alternatives. Too bad though.

 

Just noticed; how is it that this machine is only $695 USD when similarily equipped is $1300 CAD? A bit of an imbalance there if you ask me. Would be nice to pay under a $1000 close-to, if not fully-loaded.

 

Which 2 configs are you comparing exactly. I played with the current numbers of both the US and the CDN site a bit just now, but couldn't find anything where a $695 USD would be similar to a $1300 CAD one...

 

Base US model is $695 USD, notice upgrades are rather inexpensive as well. Base Can. model is $1,249 CAD, notice upgrades are on average twice as much to incorporate on the Canadian website.

*Note: Currency exchange has been kept in mind.

 

Currency change is what, 20% ? (darn US dollar aint worth much these days ;-) We used to say that about our Canadian dollar - it aint worth much... anyway).

Which options do you get for those prices you quoted. It really seems a tad off.

 

I was given Dell Latitude D520 couple months ago as a work machine and I think the review missed few important points about the laptop.

Negative things about the laptop:

-First of all, the structure of the laptop isn't so sturdy and travel ready as I would expect from a laptop designed for business use.

- The battery doesn't sit firmly in its socket but shakes a bit. This is bad thing especially as the battery has one of the small rubbery 'legs' that the laptop stands on when kept on a table.

- There are some components behind the LCD-screen which create pressure on the screen when screens position is being changed. This generates 'small waves' on the screen for a moment and after couple months of using, the screen has strange white dots which are visible when looked from the side. The LCD-screens back-plastic isn't clearly designed properly as the plastic bends a bit, pushing the lcd-screen.

- The LCD-screens backlight is bad and the screens light-contrast ratio is awfully lousy. The only usable backlight setting is fully on, which generates problems as the backlight isn't fully balanced. This means that the screen actually has no good viewing angle and one colored background always looks like a gradient regardless where one looks the screen. (This applies at least to the 1024x768 resolution version of the LCD-screen)

- The speakers are positioned in such way, that the listener should have ears in his/her groin. If the laptop is on the table, the sound will be reflected from the table, again sounding horrible.

- No memory card reader of any kind, which is kind of an odd. Memory card readers are quite cheap anyway so this isn't a big problem.

- Bluetooth and WiFi network on-off button on the same button. You can change this button's operation from BIOS, but it's bad anyway. You can either have both on or off, or choose which one is the one you can shut down by pressing the button.

- Lousy mouse. The buttons make clonking sound when pressed and no third button. Also the buttons don't have very good pressing feel.

- The laptop is also fairly heavy for business laptop.

Positive about the laptop:

- Good keyboard design.

- Fairly cheap Intel Core Duo laptop

- Well positioned USB-, network and modem-sockets.

- 4:3 ratio on the LCD-screen. This is a _business_ laptop and you are supposed to work with it. This means that you can have more text (especially code) on the screen than with a widescreen display.

I don't understand why one would want to have a widescreen resolution in a laptop anyway as the screen is always quite small for watching movies. If one watches movies with his/her laptop I bet it doesn't make much difference if the laptop has widescreen display or doesn't. For gaming the widescreen is also bad. For working, the 4:3 is better. I believe laptops are often purchased with at least partially with working in mind.

- The D520 works fairly well with Linux. Everythings actually works, because of the Intel chipset and the lack of exotic solutions.