The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Best Buy scams those who purchase electronics on location...

    Discussion in 'Notebook News and Reviews' started by Greg, Mar 5, 2007.

  1. Greg

    Greg Notebook Nobel Laureate

    Reputations:
    7,857
    Messages:
    16,212
    Likes Received:
    59
    Trophy Points:
    466
    http://www.dailytech.com/article.aspx?newsid=6321

    And the sad thing is that I have personal knowledge of this...an employee at a store told me this and I saw first hand in action. I always bring print outs of the deal and tell an employee to get on the real internet or I walk out. Always get the deal, but if I knew that was illegal I'd reported it a long time ago.
     
  2. Paul

    Paul Mom! Hot Pockets! NBR Reviewer

    Reputations:
    759
    Messages:
    2,637
    Likes Received:
    0
    Trophy Points:
    55
    That's ridiculous. I just lost a lot of faith in Best Buy. There seems to be no customer loyalty any more these days. Everybody's always concerned with the bottom line. :sigh:
     
  3. coriolis

    coriolis Notebook Nobel Laureate

    Reputations:
    2,319
    Messages:
    14,119
    Likes Received:
    1
    Trophy Points:
    455
  4. Andrew Baxter

    Andrew Baxter -

    Reputations:
    4,365
    Messages:
    9,029
    Likes Received:
    55
    Trophy Points:
    216
    Wow, that's horrible. How a large company could coordinate doing that and train employees to do such a thing is beyond me.
     
  5. Greg

    Greg Notebook Nobel Laureate

    Reputations:
    7,857
    Messages:
    16,212
    Likes Received:
    59
    Trophy Points:
    466
    You would think so...

    I'd think it would actually cost more to scam like this...as you now have to maintain TWO websites with TWO prices and all the training and equipment needed to carry it out.

    I just might be cutting up my BB credit card soon...
     
  6. iwantamac

    iwantamac Notebook Evangelist

    Reputations:
    6
    Messages:
    426
    Likes Received:
    0
    Trophy Points:
    30
    I hope Best Buy gets its butt kicked in CT and goes bankrupt. A company that does business unethically doesn't deserve to do business.
     
  7. Blake

    Blake NBR Reviewer NBR Reviewer

    Reputations:
    940
    Messages:
    1,054
    Likes Received:
    0
    Trophy Points:
    55
    I want to say I can't believe all of that, but It doesn't surprise me as much as it should. I'm no stranger to the business world, and I guarantee BB isn't the only store that is doing/has done that before.

    The only reason I ever go to Best Buy anymore is to see things hands-on before I order it off of Amazon or Newegg. Its always so much cheaper, and you don't really have much to worry about in terms of things like this.
     
  8. whuzizname

    whuzizname Notebook Guru

    Reputations:
    0
    Messages:
    60
    Likes Received:
    0
    Trophy Points:
    15
  9. Tim

    Tim Notebook Virtuoso

    Reputations:
    2,752
    Messages:
    3,141
    Likes Received:
    2
    Trophy Points:
    106
    Well Best Buy lost a customer (not that I shop there often...Circuit City is much better :))
    Tim
     
  10. who8mahrice

    who8mahrice Notebook Evangelist

    Reputations:
    11
    Messages:
    375
    Likes Received:
    0
    Trophy Points:
    30
    A couple months back I'd be appalled cause I used to be an avid BB customer...but now I do almost all my shopping online (hooray for Newegg!) I'm not TOO surprised actually though...They're a big company and a lot of big companies in America have some kind of under the table dealings.
     
  11. Gautam

    Gautam election 2008 NBR Reviewer

    Reputations:
    1,856
    Messages:
    3,564
    Likes Received:
    0
    Trophy Points:
    105
    Horrible. Not unexpected, but still bad. But companies have been known to do ALL kinds of unethical things.
     
  12. SideSwipe

    SideSwipe Notebook Virtuoso

    Reputations:
    756
    Messages:
    2,578
    Likes Received:
    0
    Trophy Points:
    55
    its basically false advertising in a way but if they hired some good lawyers they could probably get away with it easy. however the cat's outta the bag so i wonder just how much loyalty and trust is left for (Not the)bestbuy (or worstbuy even!). you may think it would cost them more to maintain two sites but if they keep the scam going on long enough then eventually they would see a return on their scam/investment.

    I just dont see how they couldve kept this going for a long time. I mean ppl can go online check the prices, go to the store and find the fake online store with different prices but just as easily go back home and find the original prices they found before? Im sure they coulda fooled some ppl but it only takes one customer to report it.
     
  13. hollownail

    hollownail Individual 11

    Reputations:
    374
    Messages:
    2,916
    Likes Received:
    0
    Trophy Points:
    55
    lol. funny website

    Most of the complaints on there I've read (few compared to the total numer) are completely stupid.

    Anyway, I'm not a big fan of BB or any major electronic store. They're all shady. CC is no better.
     
  14. crazydiamond

    crazydiamond Notebook Guru

    Reputations:
    8
    Messages:
    70
    Likes Received:
    0
    Trophy Points:
    15

    Ditto - mostly.

    I do buy some things, when I need something quick. I can't stand their check out lines which always seem slow and understaffed - and they made it worse in my area by making go through long cattle lines that weave through a bunch of junk merchandise.
     
  15. Jesusfrk611

    Jesusfrk611 Notebook Consultant

    Reputations:
    1
    Messages:
    223
    Likes Received:
    0
    Trophy Points:
    30
    I don't think I've had this problem yet. I bought a microphone from them recently, the website price was the same as the store price I paid. I like Circuit City's prices better, but there's no Circuit Citys within 20 minutes of my house. I would buy online (newegg), but being only 16 and not knowing how to pay, I'd just rather go to a store.

    This is a disappointment about what Best Buy is doing.
     
  16. pukemon

    pukemon are you unplugged?

    Reputations:
    461
    Messages:
    2,551
    Likes Received:
    245
    Trophy Points:
    81
    not surprised. try finding a best buy employee that tells the truth and i'll find you an honest car salesman.
     
  17. acaurora

    acaurora Notebook Deity NBR Reviewer

    Reputations:
    259
    Messages:
    1,213
    Likes Received:
    6
    Trophy Points:
    56
    As a BBY employee I will make this one remark, as I do not want to invoke conflict - I have seen this happen, but both the intranet/internet sites are accessible in the store. At my store we have honored most of the internet offers even if the intranet site did not. Again, I would like to reiterate that I myself do not like what Best Buy has done, but understand that not everybody @ BBY is as crooked as some may have believe.
     
  18. sephon

    sephon Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    I also can speak from personal experience. I printed the Web page out and took it with me. I then found out the price on the portable DVD player in store was significantly more than listed on website. I accessed the web from one of their display computers(not intranet) to find and show my price to employee. I then watched the employee pull up the item on his screen. The prices were indeed different. They honored the lower price.

    I have also had one similar experience with CompUSA. They also did honor the lower price.

    I think most stores motto is "There is a sucker born every minute".
     
  19. grumpy3b

    grumpy3b Notebook Evangelist

    Reputations:
    270
    Messages:
    683
    Likes Received:
    0
    Trophy Points:
    30
    FYI, if you are young and want a way to pay online you can always get a prepaid visa/mastercard/american express through one of your parent's credit cards. They are great for parent's with kids in college and also a wonderful way to learn to manage a "credit card". It's better then a debit/credit card because it is not connected to a bank account and you can only spend up the the pre-paid amount. Once the balance is zero you cannot use the card until someone adds more cash to the account.

    I am sure your parents would be willing if it was your money. Then again...hehehehe..parents can be, ummmm, stubborn... ;)