Why is HIDevolution more expensive?

Just wondering why the same MSI on HID is $100 more than another popular re-seller?

Also, they don't offer deals such as a free paste upgrade.

Does anyone know if HID price matches?

 

They don’t. Also the $100 is there because they say they offer a better customer experience. Which means they are just making just a bit more money off of you.

 

Oh okay. I suppose that makes sense for someone who has had a bad experience with another reseller.

I personally can't see customer service being $100 better than Gentech so I suppose I'll save some money.

Anyone know if Ken still works at Gentech? That guy spent 30 minutes on the phone with me during my last purchase.

Seriously though, does anyone that has used both of these companies have any feedback? Was HID customer service that much better?


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That's what I have found too, seems their pricing is a bit higher than other resellers

 

However, that price is sometimes justified when you get a machine with a desktop cpu and unlocked bios.

The desktop cpu comes pre de-lidded and repasted. The unlocked BIOS runs you $100 on other sites as well.

Not to mention, their customer service IS good. But other sites also have good customer service, so if you're not interested in delidded CPUs and unlocked BIOS... you can always go somewhere else.

Edit:
Meant CPU, not GPU... surprised I didn't catch that haha

 

It's not just sales support but what can happen after the machine is in your possession that can make all the difference. The MSI GT73VR I have right now was purchased originally from GenTech, but I had a support need and needed to go through MSI in order to get it taken care of. Quite frankly, I was less-than-impressed with GenTech's response when I did reach out to them.

When I bricked my former Clevo P670RS, I did everything through HID, and while the process wasn't 100% smooth (which was down to a communication that I found a touch lacking), the system was repaired to an as-new standard, so I can't complain too much. This is why I ordered another machine from HID, because I know I will be taken care of in the event that a problem arises. That is worth the price premium.

 

That makes sense. Thanks for the info.

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Does anyone know if HID does a forum discount? Also, will they sometimes offer deals such as a free thermal paste upgrade?

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There is an active NBR member discount. Put an order in your shopping cart, but don't check out. Email @Donald@HIDevolution and he will apply the discount to the order and you can pay from there.


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They are more expensive because:

- Better quality control and higher standards IMHO
- The best thermal paste application method to ensure you get a laptop that doesn't overheat
- proper stress testing of the machine to ensure it works perfect when it reaches to you, no surprises
- More customization with regards to the hardware you can configure your system with
- For those who opt for the laptops with desktop class CPUs, they are one of the very few that offer in house CPU Delidding which brings down the temps by up to 20C
- Better customer service and after sales support
- Awesome contacts with big name companies like MSI for example, when I had an issue with my laptop when GSYNC wasn't working, I reached out to MSI and had bad service, they were telling me my screen was NOT a GSYNC Screen and that they never advertised it to be a GSYNC screen on their site despite me showing them links to every review saying that it IS GSYNC. Then I reached out to HIDevolution and thanks to their awesome contacts with the seniors at MSI, got me sorted

Also see these threads:

HIDevolution - The Best Company I ever dealt with

HIDevolution's Warranty!

As an NBR Forum member, if you email [email protected] and give him your forum username, you can get a small discount

 

So you got a new panel w/o additional charges? That sounds great!

 

They have a 2.5% discount for specific forms of payment and a $20 to $30 dollar NBR forums discount depending on if you spend under $2000 or over $2000, respectively that can be stacked. They do not price match against other retailers, nor do they price match individual components/parts. To be honest, (speaking of panels) their $100 price for picking the best of the bunch (top 20%) of all screens for back light bleed is overpriced for any laptop, but they pride themselves in the value they offer as Phoenix mentioned, so as such they don't offer to negotiate prices or haggle unfortunately.

 

Just got off the phone with Donald from HID. Talk about great customer service. He talked me through all the options I should add and which ones would be a waste of money for my uses. Definitely a top notch knowledgable guy.

I will definitely be purchasing my laptop from HID.

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Awesome, see? it's not always about the money. I'd happily pay a few bucks more for good customer service and transparency.

 

That's S+ Tier customer service. @Donald@HIDevolution

 

Hey guys I've been searching for a new laptop since a year, I've been reading a lot on this forum and now I've made an account as it's time for my new laptop.I was thinking of ordering an AW17R4(gtx1070) but from where should I order it? DELL OR HIDEVOLUTION? Ive read @Phoenix recommending Donald from hidevolution.. but can u guys tell me is it worth it ?and if so how can I contact donald?

 

Post your question in this thread along with your choice of laptop manufacturers. Set your budget, tasks you'd perform on your PC (Multimedia, gaming etc) and tag Donald using @ symbol.
You can visit Hidevolution and select your config, thermal paste, screen calibration etc...
If you want to fix all thermal issues with laptop(s) from factory HIDEVOLUTION is the best. They do sell MSI, AW, Clevos too. I hope @Donald@HIDevolution can help you choosing the right laptop/DTR laptop.
If you're on the go gamer, then F5 tornado is the best choice. HIDEVOLUTION even added @Mr. Fox 's mod to enhance the cooling of F5 tornado.

 

What he said. HIDevolution rocks.

Please don't buy a Dellienware or other castrated disposable BGA abortion. The 16L-G-1080 is the only 15 inch that is any good and P870KM1 is the only 17 inch that is any good.

You're welcome.

 

You could say BGA is aborted brother of LGA.

 

But retarded baby sister would be more accurate. If it was aborted we would no longer have it. It would be dead. Either one is a heartbreaking tragedy. The conception never should have happened. The people designing garbage need to be introduced to birth control, but considering the kind of filth they have produced, abstinence and celibacy would be more appropriate in their case.

 

As Mr. Fox said, there are better options BUT if you insist on the Alienware, HIDevolution have their internal mods for that laptop which help keep its temps down otherwise you will get a throttling overheating machine if you buy it from Dell. Heck, Dell started denying any service requests for overheating telling their customers if the CPU doesn't reach 101C, then it's not a valid complain, so what they're saying basically, unless you fry your CPU, we won't help you. That's why you wanna get it from HIDevolution only for both the quality control/checks, better cooling with their mod, and their vast customization options with regards to speccing it out like RAM and SSDs. Also, HIDevolution have their own tech department so you don't have to rely on the Dell muppets.

If you email [email protected] , you can get a small discount being an NBR member but you have to be more active on the forum first. I suggest you call him directly and have a word with him, he's a great guy to speak to and will treat you like a friend and give you the best option in YOUR interest not for him as a salesman.

Also see these threads:

HIDevolution - The Best Company I ever dealt with


HIDevolution's Warranty!

 

I want to emphasize this point. I purchased a Clevo laptop from HID that got bricked because of a bad BIOS update. Long story short, the computer was repaired to an as-new standard. This is why I'm going to replace the MSI-branded laptop I have now that wasn't bought from HID with one that is because of the confidence they have inspired.

 

You need to run it side by side to notice the difference ( Massive difference, I think). Your new laptop is a powerhouse compared to current one.

 

Thank you for your most kind comments.

Please note that Eurocom brands the MSI 16L13 as the Tornado F5...we brand it the EVOC High Performance Systems 16L-G-1080, or EVOC 16L-G-1080 for short.

 

Hey guys, can someone pls tell me what @Mr. Fox is trying to say by this"Please don't buy a Dellienware or other castrated disposable BGA abortion. The 16L-G-1080 is the only 15 inch that is any good and P870KM1 is the only 17 inch that is any good."

 

I'm open to suggestions guys, not fixed on Alienware but I need a good reason as to why not Alienware ..my budget is 2200$ usd.
Thank you

 

Most of today's laptops are made with the CPU and GPU permanently soldered to the motherboard. You cannot properly repair these disposable abortions. The failure of any one piece requires the replacement of all three at a cost much greater than necessary. It is wasteful and the end result is an inferior product that does not perform as well, and with severely limited potential. They generally have only 2 memory slots and more often than not have been compromised in other ways, including poor thermal management. Thus, they have earned being called things like jokebook, turdbook, trashbook. You pay out the nose for something inferior, stunted, and disposable. Only the storage and memory can be upgraded, making them essentially not remarkably better than a Macbook with an inferior plastic chassis. These are definitely not high performance enthusiast products in spite of the deceptive marketing used to deceive uninformed consumers into buying this overpriced castrated filth.

The options identified are not made that way. They use full-powered unlocked, replaceable desktop processors, having much greater overclocking capacity and their GPUs are replaceable if they fail or an upgrade option exists. They have 4 RAM slots, accommodate faster RAM and accommodate more drives/storage than most of the BGA turdbooks. They have more capable thermal management systems. They are more robust and powerful than the severely compromised BGA options.

 

I'm very bad at remembering numbers and name. Is there any internal codename to EVOC 16L-1080 which is far easy to remember.

 

How about EVOC 16L? 2 fewer characters than tornado f5.

 

Yes sounds good.

 

Hey guys I created a new thread as instructed," What's the best gaming laptop for me ,in or under 2300$ ?"
I'd really like your opinion, guys @Phoenix @Mr. Fox @Vasudev @Donald@HIDevolution @saturnotaku

 

The Intel launch event on the 21st will not include CPUs for this kind of laptop, so there is no reason to wait for that.

I would recommend either the EVOC High Performance Systems PA71HS-G or MSI GE73VR Raider. My pick would be the Raider due to its better screen for gaming (120Hz-3ms on 15.6", 120Hz~5ms on 17.3"), better audio with the Giant Dynaudio Tech Speakers and better Steelseries keyboard with per-key RGB backlighting, better warranty that includes Accidental Damage Protection...plus the free backpack and other goodies.

 

WELL the MSI GE73VR Raider has a GTX 1060, and I'm looking for a GTX 1070.
And I'm not very happy with the EVOC High Performance Systems PA71HS-G.
My budget is 2300$ ,so can't I get something better?

 

You are looking at the wrong Raider then.

They come with either the 1060 or the 1070.

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As @jrwingate6 says, the Raider supports the nVIDIA GeForce GTX 1070 - look at the 17.3" GE73VR Raider-045 @ $1,899. Then add minimal backlight bleed, 30 Days Zero Defective Pixel Warranty (perfect panel guarantee), IC Diamond on CPU + GPU - installed by HIDevolution, Intel® Wireless-AC 8265, Clean Install of Windows 10 including 32GB Clean Install Flash Drive & 1 Year HIDevolution Global Warranty for a total of $2,339, less $30 Notebookreview discount = $2,309.

You don't have to look at something that is bigger and heavier, with an inferior keyboard, inferior audio, inferior warranty, runs hotter, and doesn't have these upgrades (referring to the Alienware 17).

For your budget, the GE73VR Raider-045 is your best value in my opinion...which is what you asked for

 

Thank you @Donald@HIDevolution ,I'll get back to you soon .
Others do y'all have anything to add on to ?

 

@Phoenix , thank you for the reputation points..Do have any advice for me ?

 

With that low of a budget d00d, I would go with Mr. Donald's recommendation.

 

How many machines have to be tested before people understand that Dell push out TRIPOD in big loads?

 

Why is it the HIDEvolution doesn't do liquid metal on GPUs?

 

Too big risk and the gain aka very noticeable lower temp vs. ordinary quality thermal paste isn't there for GPUs.

 

@Papusan said it well. To much risk for too little gain. We use either IC Diamond or Gelid Extreme...works great.

 

Is it something you'd do by request? I've passed the point where I'd consider buying a new laptop in this generation, but I had been considering an Aorus X3, a model for which every little bit helps. Once Volta laptops exist (probably around this time next year) I'll be on the hunt again.

 

To which post are you referring?

Use "Reply" so it is clear. Otherwise we have no idea.

 

See all below.

Also, I'm curious what you define as not significant. Continuing with the X3 example, this reviewer didn't get any temperature changes repasting with Kryonaut, but with Conductonaut saw what I would consider to be quite significant results. In your more experienced hands the results might even slightly better. The next time I'm on the hunt for a laptop, if liquid metal makes that much of a difference, I would strongly consider it.

 

No, we won't apply any liquid metal to the GPU by request. If you want to do it, I would recommend you learn how, and then do it at your own risk.

Let's see what is going on next year.

 

You could bring in Hidevolution exclusive OC'ed BGA/LGA CPU and GPUs with Custom Prema BIOS that run at OC'ed values. That'll a killer deal.
@laserbullet: You can ask @iunlock @Mobius 1 about LM on CPU and GPU on BGA and LGA. Temp difference w/ LM on LGA will be more noticeable than on BGA.

 

LM on LGA is much more difficult to pull off compared to LM on BGA.


LM on GPU (pascal) would improve temps by around 4c at best.

 

@Prema is a human being...he can't just spit out custom BIOSs for multiple models like a machine. They take a LOT of time to create. This is why he focuses first on Clevo and EVOC MSI LGA models first, then Clevo BGA...then he goes to sleep from time to time. So, don't expect a Prema BIOS on MSI branded BGA models.

LM on BGA CPU, no problem and with good results. LM on LGA CPU, a bit trickier, but also with good results.

However as @Mobius 1 says, LM on GPU doesn't bring enough reward to be worth the risk...unless the user is very skilled, and needs those last few degrees for Benching.

 

I was confused with your signature that mention Prema BIOS for Clevo and MSI. So Prema works alone?