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    My laptop does not accept my recovery disk!

    Discussion in 'Notebook and Tech Bargains' started by eqbal, Aug 4, 2006.

  1. eqbal

    eqbal Newbie

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    Hi,

    First I must say I don't know if i've put this in the right place. So if I should move it to another room, please let me know.
    I have got an M55-S325 Toshiba. Its CRT output port broke after a while and I sent it back to my vendor to have it fixed. They claim to have changed the Main Board of my laptop, which seems to be true.

    I got my laptop back and decided to recover its OS and etc. But surprisingly when I put the recovery disk into the drive, a message popped up saying that the recovery disk is for a M50 or M55 machine and your machine is none!!!!

    I spoke to my vendor and he couldn’t help me. Because we live in Iran and they are not official agents of Toshiba they could not do much about it, though they promised to try and solve this for me. But 2 weeks have passed and they have not been able to do anything. I also called Toshiba USA, and they said because my international guarantee has expired they could not do anything for me.

    I understand that their should be a BIOS DMI utility patch which would write the information about the machine model and etc. to BIOS and when the recovery would read the data from a location in BIOS which now nothing is written in it.

    Now could anyone tell me how I could fix this. A friend of mine has a machine just like me. Is that possible that somehow I would copy the contents of his BIOS on mine? Or anything else?

    Plase help.
     
  2. Compugeek

    Compugeek Newbie

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    If you have a Dell or Gateway recovery disk (or one that will run on any PC) for the same operating system, you can recover using it. After the recovery is complete, boot into Safe Mode. Insert the Toshiba recovery CD into the drive and search it for files named "oembios.*" Expand those files and replace the files on your harddrive with the newly expanded files. Reboot and everything should be fine.
     
  3. mujtaba

    mujtaba ZzzZzz Super Moderator

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    Salam,
    I live in iran too,
    There is no copyright in here!
    So get a windows xp , download drivers
    NEVER EVER TAMPER WITH BIOS especially toshiba which lacks some very important degrees in technology,
    I promise you the best thing to do is to install a fresh windows xp and start getting drivers from the internet.
    Try to identify your bios type it should help you findout about your motherboard type,
    Knowing the lot in here I think you HAVE BEEN CHEATED by the so called support guys.