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    vista: couldn't connect to internet (policy provider: windows firewall)

    Discussion in 'Networking and Wireless' started by red wine, Jan 30, 2009.

  1. red wine

    red wine Notebook Geek

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    just received my new acer 6935 (vista) today.. tried connecting it to the internet wirelessly but couldnt.. only able to connect to local network only.. when i ran the windows network diagnostics, this info came out:-
    __________________________________________________________

    the following policy might need to be adjusted to allow windows to connect:

    Policy Provider: Windows Firewall
    Filter Name: Query User

    If the policy provider identified is Windows Firewall, click for information about adjusting firewall settings. If a different policy provider has been identified, check the provider's documentation on how to adjust the policy settings.

    ____________________________________________________________

    is there something wrong withmy laptop setings? or mayb router settings? or probably my laptop... tried turning off firewall and it still doesnt work... tried connecting through the LAN cable as well, and still received the same error...
     
    red wine, Jan 30, 2009
    #1
  2. Shyster1

    Shyster1 Notebook Nobel Laureate

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    More likely, you need to adjust your firewall settings to let things through.
     
    Shyster1, Jan 30, 2009
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  3. red wine

    red wine Notebook Geek

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    i've tried turning it off, but it wouldn't work
     
    red wine, Jan 31, 2009
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  4. onebyside

    onebyside Notebook Guru

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    did you turn the wireless radio "0N" on the laptop
     
    onebyside, Feb 1, 2009
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  5. red wine

    red wine Notebook Geek

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    wireless radio is "on" the whole time.

    anyways, my uncle found the issue relating to this problem. It's regarding internet protocol (TCP/IP) properties. Nothing whatsover to do with windows firewall.

    Originally my laptop was checked to obtain IP address automatically. But my other computers are using specific IP addresses..

    so i just copied down both IP address (IP address - change the last number to a different number; subnet mask; default gate way) and DNS server addresses (preferred and alternate) into my laptop... and it connected to internet instantly
     
    red wine, Feb 1, 2009
    #5