iTouch problematic with Wi-Fi

Hi,

Having an on going problem with iTouch connectivity that has me stumped!

My iTouch only occasionally successfully connects to the wifi network. Usually opening up Safari results in the "darked out" screen that just stays there (usually only last briefly when things are working correctly).

The Router Set-Up;

Sitecom WL-173
With WPA2 Security
No MAC filtering
(Full signal)

Previously the iTouch was fine at a different network with WPA2, so don't know what the issue can be here.

Considering dropping back to WEP (I know the issues there) and enabling MAC address filtering, although that might not be a great idea!

 

"Previously the iTouch was fine at a different network with WPA2"

Have you reset your network settings? Wiped it clean before you entered the new router?

 

Eh... I'm not sure if I get you completely there. What I mean is that there's two locations with two similar wireless set-ups (b & G and WPA2) at two completely different locations (as in a few hundred miles!) that I use regularly.

The iTouch works perfect at one and gets random lock ups at the other. I'm going to start taking screen captures when it happens next... hopefully this will shed a bit more light on the matter.

 

UPDATE: iTouch has been working well recently, although nothing changed apart from channel (moved from 7 to 12) because of local overlap.

Used a program inSSIDer. More of a visuals that anything else but handy for showing the local WiFi's and their respective channels, and moving around as necessary (see below). Also current iTouch confg that work's!



My WLAN is the red one over lying channel 13.



Screen capture off iTouch

 

You did right. If you ever find yourself in an area where you cannot access the router and change a channel, you can usually renew the DHCP lease and your connectivity will be brought back. It's not a permanent fix, but you can usually get by in a public situation.

 

Yea, funnily enough channel 1 is completely bombarded with signals. Checked again there today, 4 unique signatures over it! Weird.

Anyways fingers crossed (knock wood and all the rest) the problem will stay now.

 

Problem back again... has been for months. Argh!!!!

Considering getting a new router.

 

Is there duplicate SSID's?. If so this will cause problems since security will be different. Since most users run on def settings. I would recommend changing the sub net too. This will also help with roaming because you will not have duplicates.

Now on my iPod v1 touch I found out there was a chr that the security key did not like. I use all printable chr's, so once I updated my WPA2 key every thing works with out a hitch now.

Make sure your SSID is being broadcasted at all times, too. Other wise it will fail to renew the updated key.

 

I don't really follow the duplicate network bit... do you mean same name SSID's in the same location (no there's no two of the same name).

I'll try changing the password.

Also make sure that its broadcasting all the time.

Better to try those before splashing out on a new router!

 

If any where you go, you end up with the same SSID as another location it will cause 1 of the connection to fail. I run into this all the time. Most either pick a very generic name or leave it as def. I can't tell you how many times I have seen "Linksys".

I use all printable chr in my pw. I found out that the iPod did not have one of the chr to use, so i had to remove that one. I do not recall which chr it was though. I do run into this quite a bit since mfg deviate from the spec. I have seen some document that certain chr are reserved, so those would not work. At least then you know which ones not to use.

 

Ah yea, now I see what you mean. Unfortunately the SSID's are all unique names.

Tried changing the password to a very simple one, still no joy.

The route has some settings in it I'm going to disable, proprietary stuff like "Turbo" mode.

Hopefully have some luck there.

 

Disabled Turbo, working. But dunno if that'll be the definitive solution. I've had false starts before.

 

The Turbo can cause a lot of problems on devices that do not support it.

Good luck, but it appears you my have found your problem.

 

Ugh, I knew I spoke too soon!

Went out to the outer ranges of the router, still 60% reception... and the same issue. Guess more tweaking settings is in order...