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    "btsendto_explorer.exe" Recognize this error message? Please help...

    Discussion in 'Networking and Wireless' started by juancalcala, Apr 7, 2009.

  1. juancalcala

    juancalcala Newbie

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    "btsendto_explorer.exe" Recognize this error message? Please help. Every time I turn my Sony laptop on, that error message appears. I googled it and it has something to do with my bluetooth. My bluetooth works perfectly and I have re-installed the bluetooth software, but pop-up reappears. How do I get rid of this pesky pop-up window from appearing every time I power on?

    Thanks in advance!

    -JC
     
    juancalcala, Apr 7, 2009
    #1
  2. gerryf19

    gerryf19 I am the walrus

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    what, exactly is the error message? Cannot find the file? Program is crashing?

    Do you use the bluetooth send to explorer function?

    If you want to know how to disable it, you need to list your OS.
     
    gerryf19, Apr 8, 2009
    #2
  3. juancalcala

    juancalcala Newbie

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    Hi Gerryf19,

    This is my system:
    Sony Vaio VGN-FW378J
    Windows Vista Home Premium
    The Bluetooth installed is: WIDCOMM Bluetooth Software 6.2.0.5800

    These are the 2 error messages that pop-up every time I power up my laptop:
    [​IMG]

    I googled them and I know it has something to do with Bluetooth. I also re-installed the bluetooth software without any luck.

    Any thoughts?
    Thanx
     
    Last edited by a moderator: Feb 6, 2015
    juancalcala, Apr 9, 2009
    #3
  4. gerryf19

    gerryf19 I am the walrus

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    I hate Sony's....this sounds like an old problem where MS bluetooth drivers were inconflict with the drivers for your specific 3rd party drivers. It used to happen in Windows XP all the time.

    Go to device manager and uninstall blue tooth

    START > right click COMPUTER, choose MANAGE, choose DEVICE MANAGER, expand BLUE TOOTH, right click and uninstall everything there--if a check box presents allowing you to delete drivers, check it

    Now go to c:\windows\inf

    rename
    bth.inf to bth.bak

    reboot your computer.

    Install the latest drivers from the sony website for your model

    Sp2? Did the error start occuring when SP2 was installed?

    Have you checked for more recent drivers?

    try this:

    Click Start, click Run, type

    %windir%\inf

    in the Open box, and then click OK.

    Right-click Bth.inf, and then click Rename.

    Rename Bth.inf to Bth.bak, and then press ENTER.

    Now install the third-party Bluetooth driver.
     
    gerryf19, Apr 9, 2009
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  5. juancalcala

    juancalcala Newbie

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    I followed your instructions to the letter and it seems to have resolved one of the error messages. The one that still appears though is the first one (btsendto_explorer.exe)

    That one still pops-up after I turn my laptop on.

    thnx.
     
    juancalcala, Apr 9, 2009
    #5
  6. gerryf19

    gerryf19 I am the walrus

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    OK...start, type
    defender
    in the search box on the bottom, wait

    click WINDOWS DEFENDER when it appears

    Click Tools menu

    Click SOFTWARE EXPLORER icon

    see if btsendto_explorer.exe is listed. select it if it is, and choose DISABLE button

    reboot
     
    gerryf19, Apr 9, 2009
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  7. bas_o_bas

    bas_o_bas Newbie

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    hey am having the same problem abt the error messages. and my lap is dell studio 1555. the solutions told here didnt work for me.. pls help...
     
    bas_o_bas, Dec 6, 2009
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  8. gerryf19

    gerryf19 I am the walrus

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    Search for "btsendto_explorer" and delete it.
     
    gerryf19, Dec 6, 2009
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  9. bas_o_bas

    bas_o_bas Newbie

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    hey cool. it was simple but worked just fine. :) thanks a lot. cheers...
     
    bas_o_bas, Dec 7, 2009
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  10. NC108

    NC108 Newbie

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    hi!
    My computer (a new dell inspiron) is showing the "btsendto_explorer" message every time a boot up. I've tried following the instructions but windows defender won't turn on, i've tried clicking "click here to turn it on" but nothing happens.
    Is there anything else i can do to make the message go away?
    Thanks1
     
    NC108, Oct 24, 2010
    #10