Wireless phone interfering with Wireless Router... HELP

Wireless phone interfering with Wireless Router... HELP

The phone is 2.4ghz, and whenever a phone call comes the internet is gone. This didnt used to happen before ALOT, but now it disconnects on every phone call that comes.

I have DLINK-2310 router.

The problem is that i cant move the phone or buy a new phone or the router from their place, so is there any alternative way of fixing this.

 

Do you have DSL service?

 

Cable internet

 

In your router see if you can change the broadcast frequency. You should be able to. It will still be in the 2.4ghz range, but just do some tweaking until it no longer is a problem. Try using a cell phone to call your home phone to see if you've fixed the problem. The wireless channels should be numbered as 1 through 11 and range from 2.412 to 2.462ghz.

Right now your phone and router are on the same frequency, and they should be as far apart as possible. If you're currently on channel one for instance, try switching to channel 11. If you're on 6, go to 1 and then try 11. And so on, until you find something that works.

 

With DSL you must install filters on all working telephone jacks to isolate the internet from the telephone network. But you have cable, so I have no clue what is going on.

Do you have VoIP? Are you getting telephone services through cable?

 

The phone has a broadcast frequency of 2.4Ghz, and he's using wireless A/G which also is on 2.4Ghz. The phone interferes with the wifi, that's my understanding. I didn't think it was the internet actually dropping, but the wireless was getting jammed.

 

Yeah, it makes sense, to change the channel could work. But I don't know how his portable is setup, sometimes the portable for security purposes alternate channels.

 

agreed, if you can't buy a new phone.......

but if it kept dropping my internet, I'd be getting a 5ghz phone.....

 

Well here are my router wireless settings.. can someone tell me what to change to what:

TX Rates :

Transmit Power:

Beacon interval :
(msec, range:20~1000, default:100)
RTS Threshold :
(range: 256~2346, default:2346)
Fragmentation :
(range: 1500~2346, default:2346, even number only)
DTIM interval :
(range: 1~255, default:1)
Preamble Type :
Short Preamble Long Preamble
CTS Mode :
None Always Auto
WMM Function:
Disable Enable

 

Is not there where you change the channel, go to your card adapter, properties, advance and check under Adhoc, try to get the lowest channel as possible, like 1.

 

You could always build a faraday-partition between where the phone is located/used and where the router is located/used, sort of like the typical faraday cage:

 

Hahahaha, although that looks more like a mosquito cage

 

Same basic principle - keep small pesky things out!

 

ok i changed the channel to 1

what difference will this make?

 

To get you away from the portable channels, are you getting interference now?

 

Adhoc channel is set on 1 and i still disconnect...

Any other way?

 

Does the issue remains when the portable system if completely disconnected?

 

When the phone is not in use, the internet works fine, when a call comes and phone is in use then the internet disconnects

 

i thought we went over this......

why not buy a new portable phone system and get away from 2.4Ghz????

 

Yeah, that's the easiest solution.

However WiFi system are made to take into account the cordless systems. If the ISP is providing the router, I would have them to change it, and if that doesn't work, then change the cordless system.

 

hey, try opening a browser window and typing your router ip, usualy 192.168.0.1 and if you dont know the login password and name google default router login info.. or look up your model of router online and look to see if there is a tx/rx frequency selecror. usualy they allow you to shift channels like 2.4150 ghz to 2.4859ghz also some cordless phones have a channel button aswell, try checking both devices for a way to change the frequency..