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    Wireless offline - how to get back online?

    Discussion in 'Networking and Wireless' started by Crockett12, Nov 14, 2020.

  1. Crockett12

    Crockett12 Newbie

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    I have an ASUS GL502VS laptop with an internal wireless adapter called “Intel(R) Dual Band Wireless-AC 8260”.

    Last night our internet provider went offline but the internet was restored later in the night. All our other computers are now connected to the internet – so I know our router is working properly but my laptop -- which connects wirelessly – still isn't connected.

    I've tried various fixes including rebooting the laptop as well as uninstalling the driver to the the internal “Intel(R) Dual Band Wireless-AC 8260” and then reinstalling it – but the laptop is still offline.

    How do I get this fixed?
     
  2. hacktrix2006

    hacktrix2006 Hold My Vodka, I going to kill my GPU

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    Are you sure you haven't enabled airplane mode?

    Sent from my SNE-LX1 using Tapatalk
     
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  3. Jdpurvis

    Jdpurvis Notebook Evangelist

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    I had that happen to me - the laptop had a small switch on the side that disabled the wifi. Took me a bit to figure out that I had accidentally turned it off. Also, check to be sure that airplane mode isn't enabled - I've made that mistake as well. My current laptop actually boots from cold with wifi disabled, and I have to explicitly turn it on. Not sure why. :)
     
  4. Crockett12

    Crockett12 Newbie

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    I do not have airplane mode on and do not have an on/off switch on my laptop! I don't know if it matters but my OS is Windows 10 Home and is fully updated.
     
  5. hacktrix2006

    hacktrix2006 Hold My Vodka, I going to kill my GPU

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    Ok can you see the WiFi icon in task bar? You said you uninstalled the driver it might have removed the Wireless SSID profile for your WiFi.

    If not check Device Manager to see if your wireless card shows in there and or if there is any software that controls Func keys for sound webcam etc as it might have a software on off switch for WiFi.

    Sent from my SNE-LX1 using Tapatalk
     
  6. Crockett12

    Crockett12 Newbie

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    OK -- I went to device manager and have:
    Intel (R) Dual Band Wireless-AC 8260
    and
    Realtek PCIe GBE Family Controler
    I assume the Intel Dual Band Wireless is the WiFi adapter. In any event "Properties" says both are working properly.
    However -- when left click the WiFi icon in my taskbar and Troubleshoot Problems/WiFi -- it says "There might be a problem with the driver for the WiFi Adapter. Not fixed.
    So -- I downloaded drivers for the Intel (R) Dual Band Wireless-AC 8260 and installed them. It did NOT fix the problem!
    Any other ideas?
     
  7. Crockett12

    Crockett12 Newbie

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    I've also got Norton 360. Could that have shut of my internet WiFi access?
     
  8. hacktrix2006

    hacktrix2006 Hold My Vodka, I going to kill my GPU

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    Last edited: Nov 16, 2020
  9. Crockett12

    Crockett12 Newbie

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    I finally got it fixed.

    I googled "What to Do When Windows 10 Can't Connect to a Network” and scrolled down to the Driver Easy site – which was “How to Fix Windows 10 “Can’t Connect to This Network”

    Then to Method #2 – which was to “Turn on WLAN AutoConfig service”. It selects “auto” upon startup to turn in WiFi instead of “manual”. I rebooted and soon I was back online after it recognized my network.

    Thanks to everyone who tried to help!
     
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