I think this may be connected to a virus or trojan, as I recently had some attack my Samsung notebook.
I used various anti-malware to remove the viruses and they seem to have all been destroyed now. I used Malwarebytes, CCLeaner and Dr.Web scanner.
But now I am unable to connect to the internet. In my device manager I have several Network adapters, all of which have a yellow '!' sign on them.
They are:
Atheros,
Bluetooth LAN Access Server Driver,
Direct Parallel,
Generic Marvell Yukon
Microsoft Tun Miniport,
Several WAN Miniports
In the properties, in the Device Status box it has the message
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
When I try to troubleshoot, a box pops up with the message:
"A Runtime Error has occurred. Do you wish to Debug?
Line: 20
Error: Invalid procedure call or argument"
I dont understand the debugging so I havn't changed anything in that.
I have tried uninstalling, rebooting then reinstalling the drivers, but only the Atheros and Marvell allow me to do that, but they come back with the '!' sign. The rest give the message:
"Failed to uninstall the device. The device may be required to boot up the computer."
I am completely out of ideas on how to fix this. If anyone has any clue how to help it would be greatly appreciated.
The closest thing Ive been able to find trawling through forums is a similar problem with DVD drives where people do something about deleting "Upper limits" or something. But havn't found anything on wireless drivers.
Please reply in English for dummies.
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I have exactly the same problem with my XP SP3 machine, I ran Dr Web like you did but not the other 2. I had the virut virus in all of my .exe files on my machine. Dr Web appears to have completely killed it off as Im getting clean scans now, but all my network adapters are erroring with code 39 like yours.
I've also been searching about the net, found a couple of people with the same problem but no solutions. I've tried the same things you have, and reverting the registry with a backup created with spybot search and destroy, but nothing has worked.
Lost as to what to do next, would really like to avoid a format when the virus appears to have been killed off! -
OP--you have two separate issues here. The first as you no double discerned is a corrupt driver file. The second sounds like some sort of script issue with an html page.
What operating system do you have?
I ran into a problem like this earlier today with a sound card and the problem was that uninstalling the device in device manager and then rebooting simply resulted in the same corrupt driver being reinstalled on reboot.
2nd poster. You failed to post what network adapter you have. -
Im using XP Home Edition on a Samsung NP-NC10 notebook.
Yes I am having the same problem with the drivers being reinstalled corrupted. -
This is what I did yesterday, though it was on a Vista machine, which actually proved to be more difficult--you may have an easier time using this strategy.
You can try driver right clicking the device in Device manager, right clicking and uninstalling, then rebooting into safe mode and running a program like Driver Sweeper. I didn't have any luck that way because my drivers were no included in the program.
This is what I did
First, in device manager, select your device, right click, choose properties, go to the DRIVERS tab and choose the DRIVER DETAILS button. Note the location and name of the file.
(likely in C:\WINDOWS\system32\drivers)
I then rebooted the computer and used a BartPE disk
http://nu2.nu/pebuilder/
Here's a very detailed guide
http://www.howtohaven.com/system/live-windows-rescue-cd.shtml
(You could also use a live linux disk like ubuntu to mount the volume)
I then located the file(s) and renamed them with OLD extension (driver.sys to driver.old)
In the case of simple drivers like network cards, you would simply reboot into windows now and run the driver installation file (this should be all the second poster needs to do).
The OP has some windows files, though (Microsoft TUN and maybe some other things ((wan miniport-though these may be old AOL files, too)). For MS Tun, I would just select your adapter under network properties and uninstall IP v6. You don't really need it until you are on an ip 6 network, which probabaly will not be an issue. At which point you could likely install it later).
The others I am unclear what they are...Direct Parallel looks like some sort of third party PC to PC connection.
The other issue, I think you have going on with the machine is MS Helpt and Support isn't functioning.
You can try this procedure
http://windowsxp.mvps.org/rebuildhelp.htm
To the OP, though, the state of your machine makes me think in the long run a clean install may be better for you--I almost NEVER recommend that as I am often inclined to fix problems rather than wipe and reinstall, but I don't like the way things look on that one. -
Im having all sorts of problems trying to get the Driver Sweeper to work.
I downloaded that and it tells me I need Net 3.5 to start it. So I download Net 3.5 and that needs Windows Installer to be installed. So I download the latest installer and run it and it tells me the one in my Service Pack is good enough so theres no need for it to install. But Net 3.5 still doesnt want to install...
What a mess -
yes, it really sounds grim
You don't need to use driver sweeper--that was just the easy way...as it is, I don't think it has the ability to clean the drivers you want to clean anyway.
try the second method -
I still reckon you have the same problem I had - Im happy to report I solved it.
I used an xp disc to to a repair installation, this fixed my drivers code 39 problem and they all appeared in device manager as they should. I still couldnt get online though so ran a winsock fix for xp (google it) as I was getting the dreaded 169 i.p. address asssigned while trying to connect to my router.
I hope this helps! Got me out of trouble. -
Ive fixed it but had to do the drastic.
Reset to factory settings.
Luckily I didnt have much on the laptop so I was able to take my music and photos off temporarily and replace them after resetting so I havnt lost anything.
Wireless drivers corrupted or missing
Discussion in 'Networking and Wireless' started by monkey-_, Mar 8, 2009.