The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Wireless disconnecting every now and then

    Discussion in 'Networking and Wireless' started by Benjaminf, Sep 1, 2012.

  1. Benjaminf

    Benjaminf Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    15
    Hello, I have this annoying issue that every 30 mins or so my internet would crash for a short 10-30 secs, which is very annoying in games.

    It only happens at home, so I know it's not my laptops fault. My laptop also stays connected to the internet (little icon in the taskbar).

    What I've tried so far is obviously restarting my router, also downgrading and reinstalling wireless drivers.

    Also noteworthy is that after restarting the router it won't happen for an hour or so and then it gradually starts happening more often. For example 1st time 1hour, then 45mins, then 30, etc.

    Any advice would be greatly appreciated, thanks in advance.
     
  2. Benjaminf

    Benjaminf Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    15
    Huh? It works fine in my dorm or hotels, so yes?
     
  3. tijo

    tijo Sacred Blame

    Reputations:
    7,588
    Messages:
    10,023
    Likes Received:
    1,077
    Trophy Points:
    581
    Check the power management settings for your wireless adapter, make sure it is always to maximum performance. Also check the lease time for your router and make sure it is set to something like a day.

    Other than that it could be interference, your router simply not being handle the laptop's connection along with whatever else is hooked up to it or the router overheating.
     
  4. Benjaminf

    Benjaminf Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    15
    Power management is on maximum performance, it also happens when my laptop is the only device connected to the router.

    Resetting my router didn't help either -_-. It only started happening a few weeks ago and nothing substantial changed in that time either, I'm really clueless.

    Nvm it actually could be my laptop considering my cellphone just worked when my laptop didn't. Up and downgrading drivers didn't work any ideas? My laptop never loses connection to the router, but it does to the internet.
     
  5. freeman

    freeman Notebook Deity

    Reputations:
    126
    Messages:
    741
    Likes Received:
    0
    Trophy Points:
    30
    There are a lot of things that may cause this. Obviously interference can play a role. If you already check lease time, then there is another thing to check is the Key Renewal Interval on the router. Most normal router use 3600(second) as default. It basically tell the client when using WPA to renegotiate the key at that interval. Normally this shouldn't cause a disconnection, as long as both devices are in compliance and works properly. But I guess you could try lengthen that setting and see how it works. Obviously if you connect the same laptop to other network that use either WEP or no security setting, then this would not apply. Another thing to take note is, just because that little icon say it's still connected, doesn't mean it's connected. You could still have a wifi problem. I suppose you could run a ping in the background to your router every 1 sec and log it, then maybe it will tell you more if your wiifi is disconnected. It's also possible that your internet may be disconnected every so often while your wifi is working fine. I would maybe ping 1st hop every 1 min and log them for maybe a day ( a lot of pings continuously for a long period of time and your ISP may not like it.) Your phone may not be the best source to keep track of this problem. since most traffic on the phone are basically web traffic, while gamine is a one continuous traffic. a single brief disconnect (even for half a sec) on your game may result in a disconnect of the game server, while a web may show a slight delay but not so noticeable. Think about it, say you load a webpage, after all the content in that webpage is loaded and it get disconnect for say 3 mins while you still reading the content offline during those 3 mins will not result in you noticing it.
     
  6. tijo

    tijo Sacred Blame

    Reputations:
    7,588
    Messages:
    10,023
    Likes Received:
    1,077
    Trophy Points:
    581
    Well, then the next question i would ask and that I should have asked earlier is what router and wireless adapter do you have?
     
  7. Benjaminf

    Benjaminf Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    15
    Lease is on 24 hours and can't be changed, key renewal was default on 86400s (I've disabled it for now).

    After disabling it disconnecting actually seems to happen less often. Might be a coincidence though.
     
  8. Benjaminf

    Benjaminf Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    15
    Well my router is a Belgacom B-box, which I'm afraid you will probably not know. My wireless adaptar is Atheros AR9285.
     
  9. Benjaminf

    Benjaminf Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    15
    Pinging to my router during a disconnect gives a time out. Sometimes 4 packets send and 4 lost, sometimes 4 sent and 2 lost.
     
  10. freeman

    freeman Notebook Deity

    Reputations:
    126
    Messages:
    741
    Likes Received:
    0
    Trophy Points:
    30
    That to me seem like the problem is with in your own network and not the ISP or your broadband. You can also if you are familiar w/ how to setup the router, to simply reset it to default and don't change any thing much just adding WPA(2) and see how that goes for a while, It could be some other setting in the router that's not fully compatible.
     
  11. Benjaminf

    Benjaminf Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    15
    I've already reset it yesterday and that didn't help. I should've said that before sorry.