Why can't I log into this chat room?

Why can't I log into this chatroom?

I go to this forum:

http://www.vegasmessageboard.com/forums/index.php

I click on "Chat room". I am prompted to enter my username and password. It tells me "invalid username or password"

I contacted a moderator at the site. He told me that usually, if someone is logged in on the message board, there is no prompt to enter a username and password. It takes the user directly to the room.

I am having the same problem on other computers in my network.

The moderator suggested the following:

"Go here:
http://www.macromedia.com/support/do...manager07.html

click on delete all sites (this clears your cache for your flash player, which the chat room runs on)

Next, log out of the board by clicking the Logout link above, or this one:

Delete all your cookies from Internet Explorer

Close all of your Internet Explorer windows

Restart Internet explorer and log back into the board."

It did not work.

If normally there is no prompt to enter the password,username, something on my browser might be logging me out. I am not sure.

This might be a clue. As soon as I click on the chat room button, there is the message "Incorrect username or password."

 

Do you have cookies enabled on your system? What version of IE are you using, and what security level do you have it set for?