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    Unknown issue with wireless connection

    Discussion in 'Networking and Wireless' started by Aurizen, Mar 11, 2014.

  1. Aurizen

    Aurizen Notebook Consultant

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    I have a weird issue with my connection. My internet speed is suppose to be 50Mbps. on wireless it isn't 50mbps I get 20-23. when plugged into the modem or router I get the full speed. I also tried the speed test on other computers and my phone and it seems to give me the same 20-23 mbps. My router is a Linksys E3200 router it can go up to 300 mpbs. Anyone know of a way that can give me my full speed?

    I'm seeing over a 50% decrease from the speeds I get from wired to wireless. I cant go wired because I'm far from the router. Homeplug doesn't work well enough. I think its an issue with some connection...

    Also I've done numerous tests with the help of a friend by changing the wireless channels changing the Channel Width from 20, the signal. I have no idea what is the issue. the connection is only wireless N only..... Someone HALP!!
     
  2. downloads

    downloads No, Dee Dee, no! Super Moderator

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    What are you current settings? Channel width should be 'auto' (not 20MHz), security should be WPA2+AES and WMM should be enabled. What is the link speed reported by Windows where you are trying to use the notebook?

    Also check what speed do you get when 6 feet from the router.

    At first glance it looks like you are simply too far away from the router to get higher speed.
     
  3. Aurizen

    Aurizen Notebook Consultant

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    [​IMG]

    This is my current settings for my router, I really cant afford another router I hope this issue can be fixed.
     
  4. downloads

    downloads No, Dee Dee, no! Super Moderator

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    That's OK (correct settings) but the above doesn't answer all of my questions.
    Your router is a good device BTW.

    How far from the router are you? Are you connected to 2.4GHz network or 5GHz one?
     
  5. Aurizen

    Aurizen Notebook Consultant

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    right now I'm a few rooms away from my router, I even did a speed test when I was in the same room as the router with 2 different devices, and all were the same speed of 22-26 mbps. I'm currently connected to the 5 Ghz but both are giving me the same speed.
     
  6. downloads

    downloads No, Dee Dee, no! Super Moderator

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    You still haven't answered all my questions though.

    Again - what is the connection speed reported by Windows (or your other OS)? I don't mean the actual speed you achieve but the speed you are connected at like when you connect an Ethernet cable you are connected at 100mbps or 1Gbps, similar with Wi-Fi. What is that speed?

    Also is your security WPA2+AES and is WMM enabled?

    If you intend to use your notebook far from the router using 2.4GHz band might be a better idea - it does fade slower. That said, if you have the same issue near the router it might be the matter of settings, not the distance.

    Also what Wi-Fi card do you have in your notebook?
     
  7. Aurizen

    Aurizen Notebook Consultant

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    Ok heres the full detail Windows is telling me I'm getting these speeds
    [​IMG] 2.4 Ghz
    [​IMG] 5 Ghz
    [​IMG] wired

    WPA2+AES is set up and is WMM are enabled. during the speed test the 2.4 give me much lower speed the 5ghz offers faster speed.

    the wifi card is a Intel Network 6235AN.HMWWB Centrino WiFi Card Half Mini PCI Express Advanced-N 6235 Dual Band Bluetooth
     
  8. downloads

    downloads No, Dee Dee, no! Super Moderator

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    With a connection speed of 65mbps you have no chance of getting more that you are getting at the moment. Actual throughput is usually less than half of the connection speed.
    You might have a better chance with 2.4GHz as the signal is stronger. The problem with 5GHz band is that it's overcrowded - you'd need to choose a wireless channel that is relatively free or completely unoccupied.

    What I find surprising is that even close to the router you say you get low speeds too. That's something that shouldn't happen. Also windows reports your signal strength as rather good yet connection speeds are quite bad.

    Try this software to see what channels are free and how strong is the signal really ( link)
     
  9. Aurizen

    Aurizen Notebook Consultant

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    The link isnt working for me.

    weird doesn't work on FF works on chrome lol. I'll test it and show you the results.
     
  10. WhatsThePoint

    WhatsThePoint Notebook Virtuoso

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  11. Aurizen

    Aurizen Notebook Consultant

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    Here are my results

    5Mhz
    [​IMG]
    [​IMG]


    2.4
    [​IMG]
    [​IMG]


    I have no idea what is going on :(
     
  12. downloads

    downloads No, Dee Dee, no! Super Moderator

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    That looks bad indeed. Try adjusting the channel on 2.4GHz band to channel 4 and if that doesn't help much- to channel 5 and 2.
    The real problem here is that the RSSI is low - that's caused by distance. Yours is -64 and -70 while mine (sitting 6 feet from the router) is -33 and -34, so you can imagine how much weaker signal is at your location.

    It's weird that you speed doesn't improve where you are in the same room as the router is...
     
  13. Aurizen

    Aurizen Notebook Consultant

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    [​IMG] CH 4

    [​IMG] CH5

    [​IMG] CH2

    I should add that I have a home plug in and that gives me this
    [​IMG]
     
  14. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Well the improvement on 2.4GHz band is rather impressive... which still gets us nowhere :eek:
     
  15. Aurizen

    Aurizen Notebook Consultant

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    I have no idea what is wrong :(
    [​IMG]

    is any of this needs any tweaking?
     
  16. Aurizen

    Aurizen Notebook Consultant

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    [​IMG] in the same room as the router 5 mhz

    [​IMG] in the same room as the router 2.4 mhz

    [​IMG] Plugged into the modem

    both settings on both networks are set to WPA2 Personal


    [​IMG] 5GHZ


    [​IMG] 2.4GHZ

    This is the results I'm getting in the same room as the router.
     
  17. downloads

    downloads No, Dee Dee, no! Super Moderator

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    This is very peculiar - not only with these settings and RSSI you should get much higher speeds but also your 2.4GHz download speed is actually lower near the router than it used to be far away from it.

    I'm slowly running out of ideas so let's get basics done first - check if you have the most recent Wi-Fi driver from Intel and the most recent firmware from Linksys, update if needed.
     
  18. Aurizen

    Aurizen Notebook Consultant

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    Yes, everything is updated, did that few days ago actually. could it be my hardware settings if my results are good?

    [​IMG]

    http://gyazo.com/0cf12cd03d639d549fe0199ee912079d

    http://gyazo.com/aadcddf7139f9146d09efcdbff6de647
     
  19. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Everything looks OK although you could switch off "Fat channel intolerant" that might allow 2.4GHz band to work with 40MHz channels in certain circumstances.
     
  20. Aurizen

    Aurizen Notebook Consultant

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    Alright, I fixed that. Speed test didn't improve.. could it be something in my registry? or something i dont know about?
     
  21. downloads

    downloads No, Dee Dee, no! Super Moderator

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    No, nothing in the registry. If that's something you don't know about, it seems it's also something I don't know about either.
    In situation like these it's sometimes the most basic thing no one though of - maybe someone else will come across this thread and have a fresh look.

    Seeing as all you devices achieve roughly the same speed it's unlikely to be just a client issue.
     
  22. Aurizen

    Aurizen Notebook Consultant

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    Yeah, its probably the router :( I cant afford to get another one, I'll just get a 100 ft Ethernet
     
  23. EasyCruz

    EasyCruz Notebook Geek

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    Looked at your speed tests…..A Comcast customer?

    The following routers are Comcast-approved:
    • Netgear WNR1000 (Wireless-N)
    • Netgear WNR 3500 (Wireless-N)
    • Linksys WRT310N (Wireless-N)
    • Netgear WGR614v8 (Wireless-G)

    Comcast customer surprised to learn new router is also public hotspot.
    Routers broadcast public Wi-Fi signals, unless you ask Comcast to turn it off.

    "We encourage all subscribers to keep this feature enabled as it allows more people to enjoy the benefits of XFINITY Wi-Fi around the neighborhood," the company says. The second network won't slow your primary connection down, at least not much. "The broadband connection to your home will be unaffected by the XFINITY Wi-Fi feature," Comcast says. "Your in-home Wi-Fi network, as well as XFINITY Wi-Fi, use shared spectrum, and as with any shared medium there can be some impact as more devices share Wi-Fi. We have provisioned the XFINITY Wi-Fi feature to support robust usage, and therefore, we anticipate minimal impact to the in-home Wi-Fi network."
     
  24. cbautis2

    cbautis2 Notebook Consultant

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    I'd rather have my own secured network rather than some strangers hogging my router's bandwidth as well as opening your router to security attacks. I'd prefer time Warner's way of putting access points on the traffic light intersections which doesn't involve your personal router and network bandwidth whatsoever.
     
  25. EasyCruz

    EasyCruz Notebook Geek

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    @ cbautis2…Agreed. Who wants to pay an ISP service to turn your router into their WIFI hotspot?
    Creepy to say the least. @ Aurizen, I googled this and XFINITY issue is at the top of the list as of 2014. Could you confirm this?
     
  26. Aurizen

    Aurizen Notebook Consultant

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    I purchased my own router, and I do have my own connection, i do not use Xfinity shared service. So are you saying this is an issue on comcast side and will be resolved in 2014? I dont think thats my issue, I have my own router and dont use Comcasts router.