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    Unable to get into a particular site

    Discussion in 'Networking and Wireless' started by kenny1999, Jun 22, 2018.

  1. kenny1999

    kenny1999 Notebook Evangelist

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    There is a website which is supposed to be very reliable and authentic, located in the united states. I try to enter it, but it stucks, the home page does not appear. I try another browser (Firefox), it works smoothly, I also try visiting other sites, it's still fine, it doesn't look like there is extension or something that blocks the site. I also try to browse the site with private browsing , it works perfectly too. What's the reason behind?
     
  2. senso

    senso Notebook Deity

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    Clear cache/history/cookies.
     
  3. hmscott

    hmscott Notebook Nobel Laureate

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    Not enough info to know precisely, but it could be a wide range of possibilities.

    Depending on your internet connection it might just be coincidental when one browser connects while the other one doesn't - timing is everything.

    I assume the other browser is Chrome? So make sure your extensions in both Chrome and Firefox are the same, and updated, make sure any ad blocking programs used have the same update level and filter options selected.

    If you are using a different DNS resolver than the default's provided by your ISP they could be interfering with the DNS and you aren't getting reliable IP resolution - at different times, I've seen this when DNS servers go away or get switched off and back on.

    Try using another device too, another PC or phone / tablet set on the same web site.

    It could also be the website that is having problems. Sometimes I get a bad connection to a site on one tab, but another tab is working fine, so when I see a hang starting I open a new tab to the site and close the old one. Lame, but it works.

    Can you provide more detail? Which site(s) and which section on the site. What browser besides Firefox, and what adblocker or other site restriction extensions or apps are you using?

    Are you using a VPN? That can also add some complexity expecially if the destination site is looking to block VPN usage in to the US from another country. Your browser ID string could be used as well to differentiate originating access for your login / access ID - some restrict multiple accesses.