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    Router and Modem internet problem

    Discussion in 'Networking and Wireless' started by gpister, Sep 23, 2008.

  1. gpister

    gpister Notebook Evangelist

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    I recently have had issues with my internet. The router model is a netgear WGR614. Its a mystery to me since the router works only for wireless connection but not for the computer. When i disconnect the router and just use the modem the internet works again in the computer. When i have the router and the modem together it brings the bubble about connection limited (if you want i can screenshot it). With the wireless internet it works though and not the computer with the ethernet cable. I was thinking maybe the router doesnt work or might it be a virus (than again doesnt seem like a virus since the antivirus didn't get it nor my computer acts goofy). Its weird when i have the router as well it takes a long time for the computer to boot since nod32 takes longer but with the modem only it goes regular loading on the computer. Also it just happen all of sudden didn't install anything. Help appreciated.
     
  2. makaveli72

    makaveli72 Eat.My.Shorts

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    For some reason the router isn't assigning the computer an IP Address. Try unplugging all cables from the modem and the router, including power cables. Then after a minute, plug back in the cables starting with the modem first. When all the lights come on on the modem then plug back in the cables to the router.
     
  3. blue68f100

    blue68f100 Notebook Virtuoso

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    Are you using MAC filtering. If so you may have a mac address entered wrong. You may try cloning the mac address into the router from the NB. This will make the router take the IP address of the NB. Normally I would recommend cloning the MAC address of the PC used to setup the account. Most ISP are using some kind of access control. Cloning the MAC address makes it look like you only have 1 pc connected to there network.

    If running a FW, uninstall and see if the connection works. A lot of times the FW blocks the connection based on Subnet. Bypassing the router changes the subnet. Or you can go into the FW and add a new rule to allow your subnet.
     
  4. gpister

    gpister Notebook Evangelist

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    I tried that I unplugged everything and gave me the same problem. Also once again with the router it did the same thing but not with the modem.

    [img=http://img218.imageshack.us/img218/218/internetproblemseb9.th.jpg] [img=http://img218.imageshack.us/images/thpix.gif]

    I don't understand that mac filter.
     
  5. makaveli72

    makaveli72 Eat.My.Shorts

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    You're running Windows Media Center Edition right?

    And out of nowhere this starts happening! *Make sure the ethernet cable is plugged into the first port on the router.

    Who initally set up the router?...Did you make any recent changes to it?

    Reset the router?
     
  6. gpister

    gpister Notebook Evangelist

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    I actually have windows xp pro. I haven't done any changes. Thats why i find it weird when i shuted off and turned it back on thats when it gave me the issues and haven't done any changes. I setted up the router. I can try reseting the router to but first how do you do that? Also will it let me restart it since it doesn't connect to the internet with that issues.
     
  7. blue68f100

    blue68f100 Notebook Virtuoso

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    Some users use MAC filtering function of routers to help control access. You will need to login to the router to see if this feature is turned on. Also Check to see how many DHCP clients are allowed. This is under the LAN setup section, the same area where you set/change the Subnet.

    Are you running a FW on the pc? If so it may be blocking it.

    Did you use this desktop pc to setup the account?

    Some ISP restrict the number of pc that are allowed to connect. This only applies if the NAT is not active. Here is where cloning the mac address works, allowing more than 1 pc.

    The longer this runs indicates maybe a FW setting on the pc is not allowing the IP assign by the router. Run the ipconfig /all and see if its getting at least a local IP address. If so it's a DNS or gateway problem. If not it's either the cable, router, local FW or internet setting.

    It may be better at this time to blow away the router settings and start over. On Netgear the best way to do this is by holding the reset button for 20 sec, continue holding and unplug the power for 20 sec, still holding the reset in plug the power back in for another 20 sec, then release the reset. The procedure flushes all of the Nvram. This is a factory reset procedure. Just make sure you have all of the required login info for your ISP.
     
  8. makaveli72

    makaveli72 Eat.My.Shorts

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    Is the ethernet cable plugged into the first port on the wireless router? If it's not, that may cause the problem you are experiencing...i've experienced this first hand. If that's not the issue then I would suggest resetting the router, after all you didn't change anything...and you say when you plug it in directly to the modem it works!!!
     
  9. gpister

    gpister Notebook Evangelist

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    Well some things i understand not really fluent and understand routers a lot. I did though reset the router like i holded the button and it didn't seem to work either.

    Ya everything is pluged i checked. Also on the ethernet hole it was suppose to go to. Even reseted the router and did no change.

    I really have no idea whats up i have a feeling its the computer itself who knows what it is.
     
  10. blue68f100

    blue68f100 Notebook Virtuoso

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    Do you get the proper port LED's to light up?

    Have you tried a different cable and/or port for the desktop?
     
  11. gpister

    gpister Notebook Evangelist

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    Ya when i see the proper lights seem on. I have a feeling its something with the os system though since it acts goofy when it takes long to boot up.
     
  12. blue68f100

    blue68f100 Notebook Virtuoso

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    Any windows machine I have ever had needed to be reloaded once a year to keep every thing running smooth. I've got one right now need it.
     
  13. gpister

    gpister Notebook Evangelist

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    You mean reformat right? I actually did that on march. I gave up honestly since i was watching a router a couple of days and got it. I hate it though since its a weird ip address to log in the main server on the browser. I appreciate your help.