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    Poor Download Speed

    Discussion in 'Networking and Wireless' started by ArmageddonAsh, May 9, 2008.

  1. ArmageddonAsh

    ArmageddonAsh Mangekyo Sharingan

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    right my mate has just got a computer (his first) with the following specs:

    1.8 Gzh processor
    1GB RAM
    7500 SL ??? graphics card
    windows Vista

    he has got Broadband with Sky and its meant to 8MB (i know that might not be what you get) but his download speed is like 14.5kbps max and i was wondering what could cause this, could it be becuase he has 1GB ram with Vista? or a bad router (though this has been changed as previous one randomly cut out, but that had weak download speeds as well)

    so any idea as to waht could it be?

    should he move to a different ISP?
    Upgrade RAM?
    replace router?
     
    ArmageddonAsh, May 9, 2008
    #1
  2. rexibaby987

    rexibaby987 Notebook Evangelist

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    Some servers are very slow. google speedtest and try it.

    If still same, Try Tuneup utilities 2008. It will adjust all settings automatically.

    Cant be router unless u are using the 1990s modem, even then its faster than 14kbps. I will say its the TCP/ Network card settings etc...
     
    rexibaby987, May 9, 2008
    #2
  3. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    Hi.

    try this speedtest

    http://www.speedtest.bbmax.co.uk/

    I suppose he has DSL filters on all his telephones in his house.

    Has he a long extension from his main phone connection to his router, it could be bad cabling.

    You line speed usually depends on your distance from your local exchange.

    And the quality of my connection to your exchange.

    Get him to unplug all the router connection and re-connect.

    Sky uses NETGEAR routers, same as the model i am using now, tell hime to log into the router bios and check his connection speed.

    If all the above fails, contact Sky and get them to do a line test.

    Regards

    John.
     
    Tinderbox (UK), May 9, 2008
    #3
  4. blue68f100

    blue68f100 Notebook Virtuoso

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    Cablenut is the only optimizer that I have found that has worked for me. Get the optional pack for more settings.
     
    blue68f100, May 9, 2008
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  5. Wirelessman

    Wirelessman Monkeymod

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    What is his router+nic configuration?
     
    Wirelessman, May 9, 2008
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  6. ArmageddonAsh

    ArmageddonAsh Mangekyo Sharingan

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    he has no idea^^
    how do i find out for him?
     
    ArmageddonAsh, May 9, 2008
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  7. Wirelessman

    Wirelessman Monkeymod

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    Ask him to read on the router the model and brand, if he has an internal nic, then see either the computer invoice part list or ask him to run an application like EVEREST that will identify the nic for him.
     
    Wirelessman, May 9, 2008
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  8. ArmageddonAsh

    ArmageddonAsh Mangekyo Sharingan

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    what? on the router as in written on it or as in using some program to find it?

    where can i download EVEREST?
     
    ArmageddonAsh, May 9, 2008
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  9. Wirelessman

    Wirelessman Monkeymod

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    Wirelessman, May 9, 2008
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  10. ArmageddonAsh

    ArmageddonAsh Mangekyo Sharingan

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    right, okay thanx

    what will i be looking for?
     
    ArmageddonAsh, May 9, 2008
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  11. Wirelessman

    Wirelessman Monkeymod

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    For the nic, actually you might not need the EVEREST application, you may also go to the device manager and look for the network adapter. Go to the start and right click on my computer and click on device manager, then click on network adapter, you should be able to see the name of the nic adapter.
     
    Wirelessman, May 9, 2008
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  12. nizzy1115

    nizzy1115 Notebook Prophet

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    Sometimes a simple restart of the computer helps.

    Is someone stealing his wireless?
     
    nizzy1115, May 9, 2008
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  13. ArmageddonAsh

    ArmageddonAsh Mangekyo Sharingan

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    how could i tell if some one is stealing it?
     
    ArmageddonAsh, May 9, 2008
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  14. nizzy1115

    nizzy1115 Notebook Prophet

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    Is it secured? WEP, WPA or the like?
     
    nizzy1115, May 9, 2008
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  15. ArmageddonAsh

    ArmageddonAsh Mangekyo Sharingan

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    ^^ yeah its got WEP, so it should be okay
     
    ArmageddonAsh, May 9, 2008
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  16. nizzy1115

    nizzy1115 Notebook Prophet

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    Ok, did he restart his modem and router? Sometimes that helps.
     
    nizzy1115, May 9, 2008
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  17. rsly33

    rsly33 Notebook Consultant

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    Cablenut and other programs like it shouldnt be used with Vista, which the OP has
     
    rsly33, May 9, 2008
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  18. nizzy1115

    nizzy1115 Notebook Prophet

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    Right, optimizers are not advisable to be used on any computer.
     
    nizzy1115, May 9, 2008
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  19. rsly33

    rsly33 Notebook Consultant

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    Well Cablenut is a legitimate cable optimizer and gets good results with XP, but Vista has self adjusting RWIN so there's no need for programs like Cablenut
     
    rsly33, May 9, 2008
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  20. Wirelessman

    Wirelessman Monkeymod

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    For an 8Mbps DL to be ~15kbps, something must be wrong at the router or nic, no optimizer application is going to help.
     
    Wirelessman, May 9, 2008
    #20