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    Please help, I need advice

    Discussion in 'Networking and Wireless' started by Rabbit1, Feb 23, 2009.

  1. Rabbit1

    Rabbit1 Newbie

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    I have a HP pavillion dv6000 notebook. My wireless drivers have either been deleted by accident or have simply disappeared by some other reason? Anyway there is no mention of wireless LAN in my device manager. I installed BIOS and reinstalled the wireless through links from HP website yesterday but the problem persists. The drivers have gone again, after I turned the laptop on this morning. I will call HP in the morning on their 0906 number but because the laptop is out of warranty by about 6 months, I face a hefty bill I think to have it fixed by them.

    My question is can I just buy a wireless adapter from a PC store? Will it work? Or does anyone have any other solution to my problem. Also is it wise to restore the PC to factory condition? Will the driver problem be solved if I do this?

    Thanks
     
  2. Little_Ho

    Little_Ho Notebook Geek

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    Hey yes you can or you take a look under the Laptop open the Covers and see if you internal Card is seated correct if it does you could go and buy one cheap on ebay and replace yours.
    about restoring every laptop i owned or had its usual getting a brand new install of XP or Vista...


    Hope that helps
     
  3. gerryf19

    gerryf19 I am the walrus

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    I just dealt with this problem recently. I have some bad news and good news...

    The bad news...your laptop is dying. The dv6000 is one of several HP series notebooks with a known problem in which the motherboard fails. The first sympton is the network card dying just as you've described. Soon, the video display will go out. There was a bios update for your notebook that would have prevented but it is too late to apply it.

    The good news...this problem is so prevalent that HP has extended the notebook warranty to cover this. You need to call them up, they send you a box, you send them your laptop, they put in a new motherboard.

    Here's the info

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&cc=us
     
  4. Rabbit1

    Rabbit1 Newbie

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    Thankyou so much gerry for the link and the info you provided. I followed the info to see if my notebook is listed on there but it isn't. There are certain models which qualify and mine isn't one of them. Don't really know what to do now :confused:
     
  5. Rabbit1

    Rabbit1 Newbie

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    One more thing gerry, I don't know where you reside but I am in UK and the link is for United States. So maybe people in the US are only covered for this sort of thing?
     
  6. gerryf19

    gerryf19 I am the walrus

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    Hmm, that exact same symptom was the first thing to appear on two laptops that were on the list. Perhaps there is a similar list in the UK with different models. These models were in the US and they do differ from country to country.

    As a resident of the UK, you are protected under the Consumer Goods Act, and you may have some recourse their