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    Pinging Problem

    Discussion in 'Networking and Wireless' started by Andy, Jun 28, 2008.

  1. Andy

    Andy Notebook Prophet

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    I have started having this weird pinging problem, since the past 1 day when I upgraded to XP SP3....is it a problem with SP3 that it wont ping web addresses

    For eg. I used to ping.... ping yahoo.com -t
    and it used to open the cmd prompt showing the normal pinging process, but after installing SP3, the cmd prompt window opens for a second and then closes.. :confused:

    I read on the windows help and support that it needs to ensure that your network adapter is not in a Media disconnected state. and mine was when I used to do ipconfig, so I tampered with the registry following this this and removed it....
    But still the ping thing doesnt work..?!

    Tried everything till now....registry cleanup, system and registry defrag, virus scan and scandisk....still nothing :(

    Any one know how can I get the ping thing up and running again, 'cause it used to help benchmarking the net connection under load..!! :)

    My wireless card is an Atheros 5005G with the latest drivers installed quite a while ago and the router is a Sagem something from Sky Broadband and it used to support pinging before..!!

    But my net is working fine, the way it should giving a speed of 1.5MB/s as it always does (normally 2 :p)....
    and the ping thing works fine in my old win 2000 computer.. :confused: So i guess it is a windows xp sp3 problem..?!
     
  2. Andy

    Andy Notebook Prophet

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    uhmm....just uninstalled the wireless driver and restarted to let windows reinstall it itself..!!
    Enabled and then disabled the Gateway thing, from the windows add/remove components..!! nothing.. :(
    But tried to ping to Yahoo's IP address which happens to be this 216.32.74.51 and it pinged successfully with the usual 168ms..!! But whats up with windows now it doesnt ping with the site names anymore..?? :confused:
     
  3. Wirelessman

    Wirelessman Monkeymod

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    I'm assuming by your statement; the network is "fine", that you are getting Internet as well.

    Have you tried to turn off the firewall temporarily to see if it is the cause?
     
  4. Andy

    Andy Notebook Prophet

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    Yep....the network and internet is perfect, and the firewall is always disabled....both Kaspersky and Windows..!!
    But the weird thing is that before SP3, the system used to ping fine even with the firewall on..?! :confused:
     
  5. Andy

    Andy Notebook Prophet

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    is it something to do with the mods made w.r.t. networking in SP3....??
     
  6. Wirelessman

    Wirelessman Monkeymod

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    I'll try it on mine and let you know, I have SP3 too, just give me some time.
     
  7. Andy

    Andy Notebook Prophet

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    Sure....No problem
    Take you time mate.. :)
     
  8. Wirelessman

    Wirelessman Monkeymod

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    I did and it works, no problem. Have you tried to restore your system to a more stable operation point?

    One thing very strange, though, when I would right click on My computer to verify if I have SP3 (which I do), a window would pop up saying "Please wait while Windows configures Adobe Acrobat 8.1.0", never got this before. Then I have to right click again to get the the right window.
     
  9. Andy

    Andy Notebook Prophet

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    Service Pack 3.. :D Dont know if microsoft even tested it before releasing it.... :D
    tried a system restore to 3 system checkpoints, but the system restore doesnt work.. :confused:
    I guess I ll be running the repair thing on windows....!!

    Any idea if I can repair using the SP2 disc even though I have SP3 installed now..??
     
  10. Wirelessman

    Wirelessman Monkeymod

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    Good question, I would be temped to say no, you can't, but I could be wrong. Have you tried to ping other IP addresses?
     
  11. Andy

    Andy Notebook Prophet

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    I can ping to these addresses successfully 68.180.206.184 and 216.32.74.51

    Both belong to yahoo....one shows up on my old pc and the other on my dad's notebook....!!

    I am trying to repair the original restore files....will see if that helps..!!

    But it is quite a weird problem....mind boggling.. :eek:
     
  12. Wirelessman

    Wirelessman Monkeymod

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    Give a call to Bill gate, he is available now :D
     
  13. Andy

    Andy Notebook Prophet

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    Yeah called up that big oaf....he says upgrade to vista.. :D
     
  14. N00d13s

    N00d13s is too legit to quit!

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    i usually put it like: ping -t address

    try changing the byte size but putting in -l #
     
  15. Andy

    Andy Notebook Prophet

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    tried that already....nothing shows up when I ping with the site's name.. :eek:
     
  16. Shyster1

    Shyster1 Notebook Nobel Laureate

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    If it's not pinging on URLs but is pinging on IP Addresses, that sounds like there's a problem with your DNS services - i.e., it sounds like your system cannot resolve domain names into IP addresses. Do ipconfig /all and check to make sure your DNS service is working. Also, check the DNS service on your router.
     
  17. Wirelessman

    Wirelessman Monkeymod

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    Now, just t make sure we remain focus, you are able to get internet, and get yahoo.com web page, but you cannot ping on the c:\ prompt, right?
     
  18. Andy

    Andy Notebook Prophet

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    Yep....thats right..!!
    I think I may have screwed up the registry in some way, which has resulted in the ping.exe file to get screwed up too.. :D
    NIS6.JPG
     
  19. Wirelessman

    Wirelessman Monkeymod

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    It could be also the DOS simulation, why don't you remove accessories from windows, and install it again.
     
  20. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Ok. First question: what's your wired ethernet connection connected to? I see that it's got an IP Address, and it's got DHCP enabled, but it doesn't have a default gateway set up. If you're trying to ping across the wired network, then you're not getting very far because you don't have a default gateway or DNS servers for the wired connection. Of course, without a default gateway, you shouldn't be able to connect at all, so I'm going to guess that you're pinging across your wireless network.

    On the wireless network, you've got a DHCP server, with a default gateway and a DNS server (all of which should be provided by your router), which look correctly set up.

    That means that, if there's a problem with DNS on the wireless network, then it's probably with the router. What router do you have?

    In the absence of my knowing the specific model of your router, try logging on to the admin page of your router, which you should be able to access at 192.168.0.1 - I'm going to guess it's a linksys. Once you're on the admin page, you should get a status page of some sort. I've attached a clipped screen-shot from the router I'm using right now (I blacked out the MACs, IP Address, and subnet mask :D )
    [​IMG]
    As you can see, the router status page lists the IP Address of the DNS server(s) that the router is getting from the ISP. There should be something similar on your router. If there's not, you might try renewing your IP address from your ISP (for a cable modem, that's usually accomplished by powering down the cable modem for at least a count of 10, and then powering back up).
     

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  21. Andy

    Andy Notebook Prophet

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    I have a Sagem router, and it does show everything on the admin page
    mac address
    ip address
    network type - PPPoA
    Subnet mask
    gateway
    and 2 Domain name servers

    I dunno if there is actually anything wrong with the router, since the ping thing wors well on all my other computers using XP SP 3 and 2....!!
     
  22. Shyster1

    Shyster1 Notebook Nobel Laureate

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    If your router's settings are ok, then the problem isn't there. However, you didn't say whether you're pinging on your wired ethernet connection or your wireless connection - the wireless connection looks like it's properly set up, but the wired ethernet is not.
     
  23. Andy

    Andy Notebook Prophet

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    oh yes, I am currently using the wireless network..!! :p
     
  24. Andy

    Andy Notebook Prophet

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    I am uninstalling the dreaded SP3 I installed and see if that improves things or not..!!
     
  25. Andy

    Andy Notebook Prophet

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    I just uninstalled SP3 and the ping thing started to work.. :confused: :D
     
  26. Wirelessman

    Wirelessman Monkeymod

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    Weird!

    Did you uninstall accessories and install it again as I suggested?
     
  27. Andy

    Andy Notebook Prophet

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    Yeah I did that before uninstalling SP3....unfortunately that didnt do anything....
    I guess it was something to do with the ping.exe in the system32 folder, because when I ran ping after uninstalling SP3, kaspersky popped up saying that ping.exe has changed and is not same as the last time..!!
    Kinda weird....I guess DNS ping thing actually doesnt work on SP3 because of the tons of network patches MS had included in it..!!
    But now my automatic updates is not working.. :confused:
    Anyway I am sick of windows updates now, I ll just wait for my new HDD and install vista ultimate x64 onto it..!!
     
  28. Wirelessman

    Wirelessman Monkeymod

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    No at all, I have SP3 and I can ping w/o a problem. I would install SP3 again and see if it changes anything.
     
  29. Andy

    Andy Notebook Prophet

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    Then I guess maybe I screwed up my registry somehow after installing SP3 and uninstalling patched it up....by restoring the old system files, I guess..!!
    I have never had pleasant experiences with SP3, last time I installed it, it used to freeze up my system intermittently and this time this weird ping thing.. :D

    Anywayz thanks for all the help, really appreciate it.. :)
     
  30. Wirelessman

    Wirelessman Monkeymod

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    I don't know what to say, but SP3 is certainly good to have because take cares of some security vulnerabilities, but if your system react negatively, then you are better without it.
     
  31. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Another thing to try running is Network Monitor 3.1 from Microsoft. That will give you the ability to see each packet being sent across your local network, and might give you an idea as to exactly what your computer "thinks" it's doing when you ping on a URL instead of an IP Address (e.g., it might show that those packets are being sent to a nonsensical IP address, or to the default address, because the computer cannot get proper DNS resolution of the URL, and would also show the computer's attempts to contact a DNS server for name resolution).

    Also, how old is your router, and have you tried giving it a complete factory reset? If it's old enough, or if the firmware's gotten corrupted, it might show on the administrative page that it's got proper DNS information, but it might not actually be sending out correct DNS information in response to your computer's requests for URL name resolution.
     
  32. Andy

    Andy Notebook Prophet

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    I think that the router is fine, since I can ping yahoo.com -t, etc from my other machines....!! It is something in my acer notebook's registry....!!
    Even after uninstalling SP3, the ping thing worked fine for a day, but now it has got jammed again, and even the automatic updates dont work anymore.. :confused: but I am trying out the Network Monitor 3.1 now..!!
    I am completely pissed off with XP..!! Downloading XP Ultimate x64 and will try that out on my new hdd.. :eek:
     
  33. Shyster1

    Shyster1 Notebook Nobel Laureate

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    A little googling on the problem of Win-XP being unable to resolve domain names brings up a bunch of hits, many of which seem to point to corruption in the TCP/IP stack and/or in related registry entries. A sampling are as follows (some fairly recent, some quite old):


    Two utilities that were mentioned as being useful/helpful were:
    .

    These utilities are apparently designed to correct corrupt TCP/IP-related registry entries. Now, keeping in mind that I have never used either one of these, so I don't know what will happen if you use them, I would suggest that it might be worthwhile doing a little self-directed research on these utilities and, if they seem to be applicable to your situation, giving them a try - no warranties or guarantees, however. :D

    Another item that was mentioned in one of the pages I linked to was a problem with disabling an anti-virus firewall, which apparently took DNS capability along with it - does it make any difference if you enable your firewall, or if you uninstall it (the one on your computer) altogether (make sure you have a firewall in your router enabled first before you try this, please)?

    Additionally, if you check in the properties dialogue for your network connection, do you have IPv6 enabled? That, too, was connected to some DNS issues, so if you have it enabled, try disabling it.
     
  34. Wirelessman

    Wirelessman Monkeymod

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    Does this Network Monitor 3.1 work with vista?
     
  35. Shyster1

    Shyster1 Notebook Nobel Laureate

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    It should, if the very brief description from the MS download page is to be believed. The download page is here.
     
  36. Wirelessman

    Wirelessman Monkeymod

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    I went to the MS site and said that it also work with Vista.