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    PLEASE HELP!! Laptop is connected to wireless but does not have access to the internet!!

    Discussion in 'Networking and Wireless' started by EllieT, Apr 28, 2009.

  1. EllieT

    EllieT Newbie

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    PLEASE HELP!! Laptop is connected to wireless but does not have access to the internet!!

    Hi, I'm having major problems with my laptop. Will try and tell you as much as possible.

    I have an HP Pavilion DV2700 (DV2799ea) that is about a year old. It has built-in bluetooth which can be quite tempremental. A week ago I searched the net for a way to get my bluetooth working properly and decided to download the latest version of bluetooth for my laptop from the HP website. I then restarted my laptop, like it said. The bluetooth worked perfectly. My internet connection, however, wouldn't work.

    I tried going into the very beginning of the laptop and rolling the computer back to a few hours before I installed the new bluetooth in the hope that the bluetooth would be gone but my internet would be back (as I would rather obviously have internet than bluetooth). This did not work.

    I also started the laptop in safe mode, but this made no difference.

    I also tried diagnosing the problem, finding a new IP address, restarting the laptop again, changing router numbers etc.

    I also tried disconnecting the bluetooth, but this didn't make any difference.

    I also tried completely removing the wireless connection and then reconnecting it all, this also did not work.

    I have had a friend over who knows about laptops and he couldn't work it out. He has connected a new BT router and everything to our main computer anyway, and hoped that the new bluetooth I had downloaded had just caused my laptop to freak out at the updated stuff that had been going on, and should now be fine coz the BT hub is up to date technology. This, however, did not make any difference.

    Now when I connect to the internet it says:
    Connection unsuccessful.
    This computer is connected to BT but does not have access to the internet.
    If you are connecting to a wireless-hotspot, you might need to open a web browser to finish connecting.
    Diagnose the problem. (link)
    Save this network. (tick box)
    Start this connection automatically. (tick box)

    Please please please can anyone help? I am not a total idiot on the computer and can normally sort everything out, but with this I am completely lost and stuck for ideas.

    Anyone????

    Sorry for the long post. Thank you in advance :)
     
  2. icehell

    icehell Notebook Evangelist

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    did you put your ip manually?
    192.168.1.3
    255.0.0.1
    192.168.1.1


    192.168.1.1
    192.168.1.3
     
  3. idq000

    idq000 Notebook Deity

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    I would recommend disabling IPv6 and LLTD (Link Layer Topology Discovery). When I couldn't connect and maintain a connection at my school and always seemed to be in limbo between yes internet and no internet, I did this and it was worked perfectly every time ever since.

    See if that works. If not, I don't really know what to tell you except to reinstall the drivers again.

    Good luck.
     
  4. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Are you trying to connect to the internet through your bluetooth connection, or through your wi-fi connection?
     
  5. poopdawg27

    poopdawg27 Notebook Consultant

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