The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    No Wireless after Installing Anti Virus

    Discussion in 'Networking and Wireless' started by Surfnbiker, Mar 20, 2008.

  1. Surfnbiker

    Surfnbiker Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    Unwrapped a brand new T61 last night. Plugged it in and turned it on, right out of the box the wireless was turned on. The little light was on, the icon in the sys. tray was there. Fantastic.

    ***Disclaimer***

    Please resist the urge to chastise me for my AV choice and stick to the issue if you wouldn't mind.

    ************

    I first unistalled the free trial of Norton that came with and installed Norton Intertnet Security 2007, which I'm using on my other notebook and desktop without issue. I have to go online to activate, and do so. After restarting, the LED is still on, but my wireless connection is disabled. Despite several attempts to enable, no results. As a side note, when the NB in question tries to enter standby, the driver for my Intel PRO/Wireless 3945, prevents it from doing so. Whats up?
     
  2. Surfnbiker

    Surfnbiker Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    Now I'm getting a dialog box when I open NETWORK CONNECTIONS that says

    "No supported wireless adapters (802.11, WAN, or Bluetooth) are installed in this system."

    Keep in mind, other than installing Norton, I have not done anything else and this is an brand new out of the box unit, that worked last night prior to the Norton install.
     
  3. Surfnbiker

    Surfnbiker Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    You're all gonna think I'm nuts but, I restarted my NB again, and guess what. Suddenly the wireless icon is in the sys tray, with a yellow exclamation icon, clicked it and followed the steps, and VOILA! We have wireless. No rhyme or reason as far as I can tell. We'll just see how long it lasts.
     
  4. knightingmagic

    knightingmagic Notebook Deity

    Reputations:
    144
    Messages:
    1,194
    Likes Received:
    0
    Trophy Points:
    55
    You're throwing away 2/3 of your computer's speed by using Norton.
     
  5. danzon

    danzon Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    What would you recommend for Antivirus and Firewall ?
     
  6. knightingmagic

    knightingmagic Notebook Deity

    Reputations:
    144
    Messages:
    1,194
    Likes Received:
    0
    Trophy Points:
    55
    NOD32 and Comodo/Sygate/Zonealarm are effective and extremely lightweight compared to Norton Internet Security.
     
  7. blue68f100

    blue68f100 Notebook Virtuoso

    Reputations:
    1,020
    Messages:
    3,439
    Likes Received:
    0
    Trophy Points:
    105
    I use Comodo FW & AV, I do not use the Defense+. Both FREE. Also on 1 pc use Comodo & Avira AV, but got tired of the popup (avira) trying to get you to buy it. Install only the basic FW on Comodo for best performance. But if you visit the dark side of the web run every thing you can to be safe for those sites.
     
  8. Surfnbiker

    Surfnbiker Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    Thanks for the replies and suggestions.
    After letting the NB hibernate, upon waking it up, I have an issue with the wireless connection all over again. Only this time it says something about an invalid IP address, and there is a "repair" button, which will lead to me getting connected, but it happens EVERY time I wake up the system. CRAZY?!
     
  9. acuariano

    acuariano Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    i guess you need a hard drive wipe out and a fresh reinstall..
    yeah norton is just too much...i use kapersky system security.
     
  10. kegobeer

    kegobeer 1 hr late but moving fast

    Reputations:
    836
    Messages:
    3,682
    Likes Received:
    0
    Trophy Points:
    105
    Ummm....... no. Remove Norton, reboot, and run CCleaner. Reboot. Remove the wireless driver, and allow Windows to rediscover the card and install the drivers. Reboot. See if the wireless has been fixed. You might also want to visit the IBM website and download the latest and greatest drivers for your wireless card.
     
  11. bmwrob

    bmwrob Notebook Virtuoso

    Reputations:
    4,591
    Messages:
    2,128
    Likes Received:
    0
    Trophy Points:
    55
    I agree with kegobeer. People are too quick to recommend reinstalling the OS, IMO. You might also want to check for the lastest firmware for your router while you're chasing down this issue.

    BTW, I don't use suites, so don't know anything about any particular brand, but Norton seems to have come a long way recently with its AV. I've read a lot of good reviews of the newer versions.
     
  12. danzon

    danzon Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    This antivirus thing seems to be so personal. Everyone has an opinion on what should be used, and if you look around the net, reviews vary for each product so dramatically. One guy loves it and the next says it is garbage ? Even Nod32 and Kapersky which seem highly recommended on these boards have loads and loads of bad reviews out there.

    I have been using Norton products for years and aside from their 2005 version which was a horrible resource hog, I have never had trouble.

    The 2003 version was very customizable and light, and still keeps my old desktop virus free.

    The 2008 version is installed on my new desktop and I have had no problems with that either. It has not negatively impacted speed and has been very unobtrusive - with the exception of that yellow NORTON status bar they add to your toolbar < hate that.

    Now I have my new laptop on the way and am debating which antivirus to run. I don't actually know why I am debating since I have always had such good results with Norton. I just hear so many people ripping Norton that it makes me nervous sometimes. I just wonder how many have actually used Norton and had serious troubles, and how many are just jumping on the Norton bashing bandwagon. Sometimes it seems like some just bash Norton to join the computer geek "cool" club. You know the types... they bash anything that is too popular.... ie. microsoft, norton,dell
     
  13. knightingmagic

    knightingmagic Notebook Deity

    Reputations:
    144
    Messages:
    1,194
    Likes Received:
    0
    Trophy Points:
    55
    Norton is terrible. It may not be a fact, but it's a pretty popular conclusion.

    I used Norton AntiVirus 2007 (not Internet Security) in February 2007. After a 1 hour install, involving an incredibly long reboot (~1 hour), Norton was installed. The time needed to get to the Windows XP boot screen was "only" 5 minutes, but the desktop was useless for another hour as endless Norton processes loaded. Every time I downloaded a file, Norton would scan it (as it should), but each scan was agonizingly slow (the CPU would be pegged at 100% for 5 minutes to scan a 50MB file). If I downloaded a big file like the .GCFs via Steam, the computer's resources would be completely hogged by Norton for hours (no mouse usage). About once an hour, Norton would search for updates in the background, using 100% CPU for 5 minutes. Only once every 2 weeks would there be an update, but when this happened, Norton would update and then run a "Quick Scan," which brought the system to its knees (even if I clicked the background [process] button) for half an hour.

    I finally replaced Norton with NOD32 (right after the refund period ended, lol) and my system boots up in 1 minute instead of 1 hour, only the scans of the biggest downloaded files (bigger than 1GB) will hog 100% CPU, I idle at 230MB instead of 450MB, and NOD32 updates twice or three times a day with only a moderate hit on performance (Counter-Strike: Source lags a little if I'm playing during an auto-update, but it's only for a minute). I'm glad I dumped Norton then, because a week later, Norton was updated to delete Half-Life 2 and related games because they were "trojans."

    You should try a demo of AVG or NOD32. While there won't be as much of a difference since Norton now hogs a whole CPU core, you might be surprised.
     
  14. blue68f100

    blue68f100 Notebook Virtuoso

    Reputations:
    1,020
    Messages:
    3,439
    Likes Received:
    0
    Trophy Points:
    105
    In my case I got caught by a bad av signature that brought down 6 pc's. They never admitted or posted there was a problem. This is totally unacceptable in my book. It forced me to work all weekend to restore these pc's. I know it was a def problem because I did not get around to 2 pcs, that had the same reported virus, cleared on sunday morning when out of cycle def release. All others have posted on there site if they have a problem. I fixed them, they did not get a 2000+ corp contract due to this. And they never asked why we did not go with them.

    Run what you like. If you have a quad core2 where you can assign it one of the cores you will not notice any slow down. But if your using a P4 or AMD 64 you will notice the heavy overhead. The 2003 versions were light weight, 2006 heavy. I have clients running what there ISP provide free, unless Norton.
     
  15. bmwrob

    bmwrob Notebook Virtuoso

    Reputations:
    4,591
    Messages:
    2,128
    Likes Received:
    0
    Trophy Points:
    55
    My youngest graduated from HS in June 2004. I bought him a new Velocity Micro gaming desktop to celebrate. When the machine arrived and we set it up, there were a bazillion problems. Virtually nothing worked properly. At that time, I knew absolutely nothing about computers so didn't have a clue what was wrong, and was extremely disappointed and disgusted that my boy's graduation gift didn't work right. Had to send it back to the factory. The main issue: Norton. That version of the app was incompatible with XP and nearly everything else installed at the time. The situation was so bad that the company removed Norton as an AV option, instead going with Mcafee.

    For the record, there were a couple of other minor issues with that system, VM fixed them all, made good on all obligations, and that damn machine is still running perfectly, if, perhaps, a bit sluggish by today's standards. FWIW: Nod is installed.

    This story, though, is from quite a while ago. Everything I've read recently suggests that Norton AV is now an excellent, though not the absolute best product available. If you're partial to Norton and have had good luck with it over the years, I think you should just enjoy your good fortune and stay with it.
     
  16. eVoHicks

    eVoHicks Notebook Guru

    Reputations:
    9
    Messages:
    59
    Likes Received:
    0
    Trophy Points:
    15
    Hi, I used Norton for a few years, but in the last 12 months or so, realised (after much debating from my mates) that this was hogging alot of the system rescorces. I was advised to try AVG free edition and Zone Alarm free edition.
    I have been using these for the last 10 months or so and found them to be excellent. I have used Zone Alarm in the past but due to Vista drivers etc... just thought it was going to be another problem, but it works great.
    I will recommend these as I have had no problems at all in the time I have used them.