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    Need help with internet

    Discussion in 'Networking and Wireless' started by Bruce, Jan 13, 2005.

  1. Bruce

    Bruce Notebook Guru

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    When I am using cable modem, using a Linksys modem conneted to two computers. One of them is working, but one is not.
    I have tried to plug into other slot to try, but no luck. And then I plug-in another notebook to the slot, and it's working.
    I don't know what the problem is, if router problem, then both computer wouldn't work, is that right?
    Please correct me, if I am wrong.
     
  2. jchastain

    jchastain Notebook Consultant

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    Most ISPs only allow you to have one address on their network, so in order to have multiple computers connected to the web, you usually need to have a router between the modem and the computers. The router then takes the one public IP address (and assigns internal addresses to the PCs) and it manages all the traffic to keep things running smoothly.
     
  3. jchastain

    jchastain Notebook Consultant

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    If you have a router and are experiencing this problem, then you likely need to make sure that the PC that is having the problem is set to get its IP information automatically (using DHCP). In addition to swapping the router ports, try exchanging the cables too. They don't go bad often but I have seen them cause this sort of thing. And there is always the possibility that the problem is with the computer itself. If the network card or the router has a "link light", it can be very useful to help you see if a physical link is being created. If it is, then you have a software/configuration problem. If not, then it is a hardware/cable issue.
     
  4. Bruce

    Bruce Notebook Guru

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    I have tested the cable and cable is fine. And the "link light" is on. I just wonder do I need to do any setup for my router in order to make this work?
    And also, I tried to log in to the Linksys setup windown site(just to see if I can try any setup), but it wouldn't let me?!!