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    Modem keeps disconnecting.

    Discussion in 'Networking and Wireless' started by Primpian, Jan 16, 2011.

  1. Primpian

    Primpian Newbie

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    Been going on for half a year now im getting super slow speed and my dsl keeps going out Verizon tells me i gotta wait 3 weeks for a repairman any help guys?

    Transceiver Statistics
    Transceiver Revision 3.3.6.10.0.1
    Vendor ID Code 4D54
    Line Mode ADSL_re-adsl
    Data Path INTERLEAVED

    Transceiver Information Down Stream Path Up Stream Path
    DSL Speed (Kbits/Sec) 1336 507
    Margin (dB) 7.0 9.9
    Line Attenuation (dB) 52.3 32.2
    Transmit Power (dBm) 18.4 12.1
     
    Primpian, Jan 16, 2011
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  2. reb1

    reb1 Notebook Evangelist

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    Primpian: Does Verizon have a monopoly in your area. If not I would look at other options. If Fios was available in your area and you called them to install I am guessing they would be there sooner. The DSL is the older tech and my sister has been getting the same kind of slow downs. The only difference is they will show up to fix it that week instead of three weeks.
     
    reb1, Jan 17, 2011
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  3. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Line attenuation is at the level that should cause constant disconnections and slow speed. Things to do- check the cables and splitter/filter in your apartment (replace if possible to make sure it's not their fault). Check the phone-line wall socket- it may have been damaged or simply a wire is lose.
    If it's none of the above or for example it had rained a lot in your area (it's a common root of this problem) call your ISP and report the issue quoting these values.
     
    downloads, Jan 17, 2011
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