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    M17 loosing wireless connection randomly

    Discussion in 'Networking and Wireless' started by Riana, Apr 12, 2009.

  1. Riana

    Riana Newbie

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    I have the alienware m17 with the Intel Ultimate 5300 wireless network card in and vista 64. The pc seems to get these random fits where it just sits there and loose connection and then connects again for about 5 to 7 times and then it will be ok for a while etc. I have another laptop which is just fine at those times. Alienware support hasn't offered much useful help so far. Just wondering if any of you with the same laptop/card has had similar experiences and managed to solve it?
    Any advise would be appreciated.
     
  2. The_Moo™

    The_Moo™ Here we go again.....

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    have you updated your drivers?
     
  3. Riana

    Riana Newbie

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    The drivers are the latest available
     
  4. The_Moo™

    The_Moo™ Here we go again.....

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    from alienware or intel?
     
  5. Riana

    Riana Newbie

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    The drivers are from intel
     
  6. The_Moo™

    The_Moo™ Here we go again.....

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    ok because alienware does not like updateing .... what kind of router do you have ?
     
  7. Riana

    Riana Newbie

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    netgear 834GT
     
  8. Riana

    Riana Newbie

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    sorry - DG834GT
     
  9. The_Moo™

    The_Moo™ Here we go again.....

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    have you tried setting your ip to a static ip ? my old computer had issues getting a ip from my school router so i set up a static ip.

    im not familiar with your router so im not sure now

    seems your router has issues
    http://forums.hexus.net/networking-broadband/70868-netgear-router-keeps-dropping-connection-2.html

    is it when you are using it heavily liek torrents or gaming ? does it get hot?

    this is about your router according to the link
    http://www.theregister.co.uk/2007/10/22/zen_ar7_infineon_bt_fault/

    try turning off uPnP.
     
  10. Riana

    Riana Newbie

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    no havent tried that, think i'll have to deal with my isp to get a static ip, will look into that as well, thanks.
     
  11. The_Moo™

    The_Moo™ Here we go again.....

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    its a big issue with that particular router it looks like. by static ip i mean when you connect to the router your assigned a IP adress. Just set your computer up so it doesn't have to wait to be re -assigned
     
  12. Riana

    Riana Newbie

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    mmm, ok however, i've had quite a few different pc's and laptops networking off this router and at the time when the m17 is having it's fits the others pc's are churning along just fine on the network/internet, it really seems to be a problem with the m17 or at least the comibination of the pc and router. It's just the m17 that looses connection to the router, the router still is online.
     
  13. zfactor

    zfactor Mastershake

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    have you checked to make sure aw put the card in the proper slot. there are some issues i have seen with the cards when installed in the wrong slot under the keyboard
     
  14. Riana

    Riana Newbie

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    i think it's in the right slot, the support chap had me take my laptop apart over phone and all seemed to be what/where he expected.
     
  15. CyberVisions

    CyberVisions Martian Notebook Overlord

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    Good Lord.....

    Try the obvious instead of the fantasy rollercoaster that's taking you nowhere (no offense guys, but you're missing the problem and the issue)

    All wireless adapters need to be set up to match the Wireless settings of the Router they're going to connect to. Especially Intel Adapters.

    1. Access your Router Admin Panel, then note the Wireless Mode, Standard/Wide Channel, and other settings.

    2. Assuming you're using a Vista machine: go to Control Panel, Network/Sharing, Manage Wireless Networks.

    3. Click on Adapter Properties.
    4. Select the Advanced tab, then check and modify the settings to match your Router:

    Check and adjust the following settings:
    (those I've not listed are user's option based on Router settings)

    802.11n Channel Width - Set to match your Router's Standard Channel.
    802.11n Mode - Set to "Enabled" if your Router's Wireless Mode is set to N only or Mixed. Disabled if set to Wireless G or anything else.
    Ad Hoc Channel 802.11 b/g - 11
    AH Power Management - User choice (Mine is Disabled to prevent the system from shutting it down)
    AH Quality of Service (QoS) - WMM Enabled if using QoS setup on Router. Disabled if not.
    Roaming Aggressiveness - Highest
    Throughput Enhancement - Enabled
    Transmit Power - Highest
    Wireless Mode - Either 3, 4, 5, or 6 if N mode isn't enabled.
    When enabled, it doesn't matter. If Router is set to Mixed, then
    choose B/G, B/G/N, etc. If set to Wireless G, the set to G.

    Click Apply, then Okay. Restart your system and do a POR on your Router. Remember to keep it unplugged for at least 30 seconds before plugging it back in.

    Go to Network and Sharing, then remove any existing profiles. Setup new ones, scan for your SSID and connect to the Router. On the Network and Sharing window, click on Status to the right of the Connection label, then verify that your signal strength & network speed is consistent with the setup.

    If your signal is low, make sure your system isn't close to its own AC adapter, power strip, other small transformers, cordless phone base, etc. to rule out EMI/ RFI as factors.

    Those settings should get you in the ballpark if you match them to your Router's setup.
     
  16. The_Moo™

    The_Moo™ Here we go again.....

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    good job :)

    i never really need to adjust any thing so i leave it

    though one time i did have to go and adjust some stuff for my ubuntu install. I have to go Terminal on that thing to get the broadcomm wifi installed i hated it

    but the problem is still there that router has a issue with dropping signal, i googled the model and i got a crap load of thread about dropping
     
  17. Riana

    Riana Newbie

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    cool, thanks a lot, i will give this a try and see if i can get a more
    stable connection.
     
  18. CyberVisions

    CyberVisions Martian Notebook Overlord

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    If the problem is random, then you should consider either interference issues with a nearby electronic device (phone, microwave, etc.), or if your LAN is overloaded to the point where your signal is less than adequate.

    Each component on your broadband network (number of cable boxes, your Router, all other Wired devices that are connected) causes a voltage/signal drop over the coax cable, resulting in a lower signal strength at the modem. Many years ago when I first installed my broadband network, I had this kind of issue with repeated connection drops. The cable company determined that my signal at the modem wasn't strong enough to maintain a firm connection (if you call and ask, most of them will measure your line voltage and signal strength). Having 3 cable boxes, along with my LAN was causing too much of a load on the overall signal.

    Solution? I installed a 10/100 Line Amplifier to boost the incoming signal. Though they come in different varieties now, but the best kind available is an AC type that you can plug in to get a real boost, not just a transformer that you put inline and the line voltage does the work.

    You can verify if your signal is having issues by checking your signal strength in your Network/Sharing window. The strength is indicated on the window by green indicator bars.