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    Killer 1103 and Netgear WNDR4500 - 5GHz not working!

    Discussion in 'Networking and Wireless' started by KanedNUnable, Jul 30, 2012.

  1. KanedNUnable

    KanedNUnable Newbie

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    Hi all,

    I have just bought a brand new Clevo P170EM, with factory upgrade to Killer 1103. I have a Netgear WNDR4500 router, which works flawlessly with my other devices on both the 2.4GHz and 5GHz bands. My new laptop, however, will not connect to the 5GHz band no matter what I try.

    If the 5GHz band shows as an available network (mostly it doesn't even show) and I try to connect, I just get a standard windows 7 error saying 'could not connect to the network'. Most times though, it doesn't even show in my wireless networks list.

    I am running the latest firmware for the wireless card and router. Other devices connect without a single issue, ever. I have tried with/without security on the 5GHz band, but all to no avail. I have also had a replacement card sent to me by the laptop supplier, which I installed this morning - only to find the exact same issues.

    From what I've read online, these two pieces of kit generally play well with each other and have been found to give pretty impressive speeds - which is why I went with them.

    Does anyone know if there any known compatibility issues or special configuration settings for utilising the 5GHz band of the Netgear WNDR4500 with the Killer 1103?

    Or even if there are other things I could try to work out what the problem is?

    Many thanks!
    K
     
    KanedNUnable, Jul 30, 2012
    #1
  2. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Check the signal strength of 5GHz network with inSSIDer.
    Did you try to connect while being right near the router?
     
    downloads, Jul 31, 2012
    #2
  3. KanedNUnable

    KanedNUnable Newbie

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    Hi thanks for the reply.

    The laptop is about 2m away from the router and has 100% strength on the 2.4GHz band.

    InSSIDer doesn't even see the 5GHz band on the new laptop, but my work lappy shows 100% strength on the 5GHz band when placed in the same position.

    Cheers
    K
     
    KanedNUnable, Jul 31, 2012
    #3
  4. tonyr6

    tonyr6 Notebook Consultant

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    You might have the same problem as me only have a card that is 2.4ghz. When I got my laptop it only had a 2.4ghz card. Many cards trick you and don't say if it is dual band. If it is wireless a,b,g,n then it is dual band. If it is b,g,n then it is single band. I wish I knew that before.
     
    tonyr6, Jul 31, 2012
    #4
  5. tijo

    tijo Sacred Blame

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    The Killer 1103 is supposed to be dual band, make sure you have the latest drivers, otherwise you can try the drivers from Atheros.
     
    tijo, Jul 31, 2012
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