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    Just bought a router, can't get onto internet...

    Discussion in 'Networking and Wireless' started by seanryann, Jan 23, 2005.

  1. seanryann

    seanryann Notebook Enthusiast

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    I just hooked up my new linksys router. The desktop comp which originaly had the internet works just fine. I'm trying to get the internet working on my HP laptop as well, but I'm having no luck. There is a connection between the router and laptop, but when i open up IE, i get the "this page cannot be displayed" page. This question probably has more to do with setting up a connection than with the router itself. Does anyone have any tips?
     
    seanryann, Jan 23, 2005
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  2. Pupp3t Mast3r

    Pupp3t Mast3r Notebook Consultant

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    Check on the routers support site (from a comp with internet of course) and have a look at your IP settings? if that doesnt work do a factory reset and start from stratch?
     
    Pupp3t Mast3r, Jan 24, 2005
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  3. spartan00987

    spartan00987 Newbie

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    Call Tech support at Linksys- I had to yesterday because my wireless access point was affected by theweather and I didn't know how to reset it- they helped me in about 10 minutes- very helpful tech support

    A Silva
     
    spartan00987, Jan 24, 2005
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  4. ZaZ

    ZaZ Super Model Super Moderator

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    Do you have any kind of firewall running on the laptop? Can you see the desktop on the network? Check your TCP/IP settings to make sure it is configured to receive an IP address automatically. Don't place your router by your computer or cordless phone, and don't place it behind anything. Make sure you have the latest driver for the card and update the firmware on the router, if possible. Good Luck.





    I know things, things that could get me killed
     
    ZaZ, Jan 24, 2005
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  5. jchastain

    jchastain Notebook Consultant

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    *removed*
     
    jchastain, Jan 24, 2005
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  6. seanryann

    seanryann Notebook Enthusiast

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    Thanks for all the replies.

    I went to the Linksys website and went into one of their chatrooms. It took 35-40 min, but they talked me through the process and I can gladly say that my laptop now works fine.

    This message is more of a kudos to Linksys than it is to update you on my situation. I was really pleased with the service.
     
    seanryann, Jan 24, 2005
    #6