Hi,
My sister has a dell inspiron 600m that has suddenly developed a problem with connecting to the internet and local networks.
When I plug a Cat5 internet cord into the input on the laptop, the computer fails to recognize that the cord is plugged in. Thus i can't connect to my home network or connect to internet anywhere. Any idea what might be causing this? Could the 10/100 card be faulty or maybe the drivers need to be updated? (just throwing out random ideas because im at a loss)
Thanks
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Sorry if this is apparent, but have you tried using a different cat5 cable in? You could check device manager (right click my computer>properties>hardware tab) and look at the ethernet there
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Yeah, i've tried hooking up to different cat5's and also tried connecting to the internet at the office as well as home. The laptop appears to have simply stopped recognizing when there is a cable plugged in. I hope there is a software based remedy for this and it isn't the result of faulty hardware.
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is the computer plugged into the wall? there is a feature in quickset that disables the ethernet card when the computer is unplugged.
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Yes, the computer is plugged into the wall...This is really frustrating me. I'm not sure what else to do here guys...
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do any of the lights light up on the network card when it is on and the cat5e cable is plugged in?
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I would try reinstalling the driver: Goto support.dell.com and reinstall your Network driver (the 10/100 broadcom driver). If you can't get any internet access on the laptop, you can save the file on another computer and then use a usb jumpdrive/disc to transfer it to the other computer laptop. Once you transfer the file to the other computer, double click on the driver and leave everything default. It should uninstall/reinstall the current driver that is on your system.
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Yes, one green light on the network card is illuminated when the cat5 cable is plugged in. I just restarted the computer and when it booted up the notification symbol popped up and informed me that i had little or no connectivity...duh....
it shows that i am sending 65 packets but not receiving any. -
reboot the router. Ive had that problem before. Sometimes it can store the MAC address in the cache and the router gets confused. Ive had that happen. The green light indicates that it is getting a connection, the orange light would indicate data.
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ScifiMike12 Drinking the good stuff
Yes, exactly what Aivyn said. I had the same problem too and I power-cycled my router and modem and it fixed everything. This should hopefully work for ya.
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Just FYI: "little to no connectivity" means that there is a physical connection to your router, but your laptop cannot get an IP address from it. Green light on the back also indicates that there is "link".
power-cycling the router or the modem should fix it, if not, tell us more about your network setup.
Internet connection problem with Dell laptops
Discussion in 'Networking and Wireless' started by Savri, Aug 1, 2006.