Help: How do I change my router settings??

This is my router - 2Wire DSL Gateway Model 2701HG-B.

http://store.att.com/Catalog/ProductDetails.asp?ProductId=1000-401047-000&CategoryId=catMRG

I want to switch it with my dads old router because it only has 1 ethernet port and no wifi. I switched them today, and I got this error (despite all the lights being green). So, I did a bit of research and I found out that I need to configure my 2Wire settings to my dads old router settings (the ISP settings, I believe). So, how do I do that?? What all do I need to change, what is needed to change, and etc. This is my brothers other router that I am using to replace with my dad because his is better. It was registered to At&t if that is needed. Please, someone help me.

 

You got what error?

Who is your ISP now, if not ATT?

What is the current configuration of your network setup? DSL, cable? What is the physical arrangement of your equipment (wire comes out of the wall and goes into what, with cables set up how, into other equipment?---ex: standard phone wire comes out of wall and goes into dsl modem...cat5 cable runs to router....etc?)

You need to be a lot more explicit if you want people to help you.

Generally these things are pretty much plug and play, but sometimes you need to log in and change things (this is done with your web browser)

 

Well as gerry said "Generally these things are pretty much plug and play"...( meaning u shouldn't have to configure anything) at least if u got it from the ISP (which i'm thinking you did). But if u need to change or configure the router's settings, you will need to get the router's default ip address. Put it in the web browser and configure it...BTW from the link u gave that model router DOES have 4 Ethernet Ports...not 1 like u said.

Question...is this ur personal router or did the ISP give it to u?

 

to get the default ip address, try

start > run
cmd
<enter>

type ipconfig

The default IP is (if router is configured as a dhcp server as well, which is normally true) is the DEFAULT GATEWAY address

 

When you get the router IP address following gerryf19's instructions, enter it on the IE/FF url bar and that should bring into the router setup menu.

 

Check either (i) the label stuck onto the underside of the router itself, or (ii) the manual (which you should be able to download from AT&T or Wire2 if you don't have the paper copy that came with it originally). In one of those two places, you should find the standard or default IP Address that all of these routers are configured with out of the factory.

Once you've got that, it'll most likely be in the form of www.xxx.yyy.1, where www, xxx, and yyy are one to three digit numbers. Once you have that, go into your "network connections" control applet, right-click on your ethernet connection (you'll be plugging into the wired ethernet port to start with) and temporarily set a static IP Address for your ethernet card manually. That temporary address should be www.xxx.yyy.2, where the w's, x's and y's are the same as for the router. In case the last digit of the router's default IP is not "1", just add 1 to whatever that last digit is when setting the temporary static IP for your ethernet card. The router may also state what the default subnet mask is, but if it doesn't a good guess is usually 255.255.255.0, so that's what you'll configure your ethernet card with. Lastly, set a temporary value for the default gateway on your ethernet card to the IP address of the router - that is, www.xxx.yyy.1 (or whatever the last digit is).

That should put your computer onto the same subnet as the router's default settings, and will allow your computer to communicate with it. Once you've got the settings set up, connect the computer to the router with an ethernet cable, and then open up a web browser window (whatever your favorite flavor is), and type the router's IP address into the address bar. That should take you to the router's web-based admin page.

You'll probably need to enter a default login name and password. If the defaults aren't in the manual or on the label, try "admin" for the user name and "admin" or "password" for the password.

 

1. ISP is still AT&T.
2. DSL (wires from wall to modem/router).

What exactly needs to be changed??

My router or my dads router (yes, I got it from the ISP). Also, that link was for my Router, my dads router is like this - Siemens SpeedStream 5100: http://reviews.cnet.com/modems/siemens-speedstream-5100-dsl/1995-3004_7-31309751.html

I had cancelled my account with AT&T because my dad has Wifi which is where I am staying. I kept the router as they never asked for it.

This is the screen that I am sent to/error:
https://cwscp.sbcis.sbc.com/wizlet/AACE/registerSupportPerform.do;jsessionid=syz6dagvu1

I don't mean to sound like a complete idiot, but can you do that in steps (1,2, etc). Also, I add some these:


IP Setting (first on top is my router, bottom is my dads).
http://i98.photobucket.com/albums/l260/alexxb13/PC/CMD.jpg

My Dads Router settings menu I guess.
http://i98.photobucket.com/albums/l260/alexxb13/PC/DSL2.jpg

My Router Settings Menu.
http://i98.photobucket.com/albums/l260/alexxb13/PC/DSL.jpg

This??
http://i98.photobucket.com/albums/l260/alexxb13/PC/DSL.jpg

 

Please help me someone.

 

Ok..try this....hook back up ur Dad's connection so that the Internet is working as normal as he had it before. Then connect an ethernet cable from the LAN port of ur Dad's modem to ur router's WAN port. Now I know nothing about that 2Wire modem/router u have but u need to get it to be in wireless router mode. There should be a easy setup wizard or something, but seeing that its an ISP rig I don't know if it would be that flexible. You'll need to also configure its Local IP Address to w/e u choose. Manually configure the DNS on ur router to that of ur Dad's, which is 68.94.156.1 for the primary and 68.94.157.1 for the secondary. You shouldn't have to enter the domain name. The Internet IP Address or Broadband IP as ur router calls it would be 75.1.242.33 and the default gateway for the Broadband IP would be 75.1.243.254.

I personally would have rather u get a regular router to connect to ur Dad's modem...such as one like this but since that's what u r working with..give that a try.

 

http://i98.photobucket.com/albums/l260/alexxb13/PC/DSL.jpg

Im probably an idiot since i didnt read everything but to connect to the internet you have to enter your ISP Username and Password > Apply & restart. Give it 5 mins and it should connect, then you can setup your WLAN, DHCP and such...

All this information should be in your ISP website. There should be a guide actually.

 

That didn't work either, so I have given up. I will call my brother to ask our ISP (AT&T) to switch the router with the modem or whatever they can do and if they can't then I will just buy a new router. However, I need it to be wired and wifi capable like my 2Wire, can anyone recommend me one??

 

I recommended u one in post #9

 

Netgear make reliable and performant routers.

 

I will probably get that form newegg. Anyone else though??

 

As usual, I am late to the party with a response.

I still don't think you to actually buy anything, it's just a matter of setting things up...unfortunately, we have incomplete information, and I cannot find manuals for these things online (complete manuals)

Let me see if I can guess what is going on here.

Given your command prompt photo

http://i98.photobucket.com/albums/l260/alexxb13/PC/CMD.jpg

When you drop your 2wire router into the mix, you are getting a private IP address as you should (192.168.1.64)--I believe the ip range for this machine is 192.168.1.64--192.168.1.254

But when you drop your dad's MODEM in, you are getting a public IP address from ATT of 75.1.242.33 (btw, how is it California these days?)

The you showed us another screen capture
http://i98.photobucket.com/albums/l260/alexxb13/PC/DSL2.jpg

but it shows the WAN address of your dad's modem/router as 75.1.242.33, and a LAN address of 192.168.0.1 (this will actually be the gateway/router address for your network). If you're dad's modem is set up right, you should have an ip address (when hooked up to your dad's modem) of something like 192.168.0.something

Instead you have the 75.1.242.33 address.

You didn't hook something up right.

I think your dad's speedstream 5100 is dhcp capable, but I wondered if it is bridge mode--that's the only thing that might begin to explain the 75.1.242.33 address.

But, I can see that in your dad's screen capture that you are in pppoe mode.

The thing is, this should not be hard to set up.

For starters, you need to set up like this

Turn Everything off. Hook it up like this

phone wire==speedstream==cat5 cable==dad's computer.

Turn on in this order. Speedstream, wait 3 minutes. Dad's computer.

Give me the ip address for your dad's machine
(start > run
cmd
ipconfig

Just that ip address please...don't disconnect anything and reconnect. We need unconfused info.

If you get a 192.168.0.xxx something address on dad's computer, turn it off.

(you really don't need to do this--this is a fallback for later if this does not work...I have another idea, but I need this info and to try and find a manual)
Now set up like this

phone wire==2wire==cat5 cable==dad's computer.

If I remember correctly, plug your 2wire in and press the reset button on the back for 10 seconds (front lines should blink off as router resets)

When the lights have all turned on solid green, turn on your dad's computer

Log into 2wire like you did before. Actually, I think if you load your browser, you will go straight to the broser config page.

Go to the settings page..put in your dad's username and password (same as the one you had in speedstream). Save.

Turn off your dad's computer. Reboot.

When it comes back on, you should have internet.

Now you need to log backinto the router and set up the wireless using your DAD"s computer

 

Thanks mate for your help, but I have run into a problem. I don't know the password for the account and my dad forgot. So I had called the ISP and they gave a security question and I or he didn't know it either so I am kinda out of luck. However I will try a few online.

 

Even if you forgot the security question, they can still set you up...I don't remember the procedure, but it involves a lot of faxing

In the meantime, did you do what I asked regarding your father's hook up?

Here's where I am going with this.

IF your dad's modem/router doubles as a DHCP, server, and IF you can disable the DHCP function in YOUR 2wire, you can take the cable running out of your dad's modem, run it into one of the SWITCH ports on your router, then plug your dad's PC into another of the SWITCH ports

Essentially, we may be able to make your 2wire a wireless access point.

The key is--can we disable DHCP on the 2wire? (you cannot have two dhcp servers on a single network segment giving out different ip ranges)

That gets you around the need for the username/password.

However, if that does not work, and you need to install a different device, you are still going to need that password.

Either you are using a modem/router combo or you are turning your dad's modem into bridge mode and the new router handles communication for the network.

You NEED that password

 

Yeah, I did everything you asked regarding my dads hook up. I got this address via cmd for his modem:
http://i98.photobucket.com/albums/l260/alexxb13/PC/CMD-2.jpg

Also, I don't know if I can use the alternative method but I think you need these to decide:

Modem:
http://i98.photobucket.com/albums/l260/alexxb13/PC/PPP.jpg

Router:
http://i98.photobucket.com/albums/l260/alexxb13/PC/Adv.jpg

I use the alternative method, does the DSL/phone line wire go into the modem or Router?? Please give me a detailed tutorial on how to do that if I can use that method.

 

Thanks for your help gerryf19. It turns out all I needed to do was reset the router and input my dads username/password. Thanks for your help mate, I learned a few things.

 

Great news...so you found your password and are up and running.

Still don't get the discrepency between dad's settings and what we were seeing, though.

Dad's machine should have had a 192.168.0.xxx address--that said, his actual number makes more sense when compared to the the seimen modem/routers I've seen which usually create a network of one (ip address between wan and lan is offset by just one numeral)--why his says the local address was what it was, I can't say

 

His modem was on public ip, I changed to private ip then back to public.

 

Ahh, thank you...that clears things up.

Oh well, it's working so need to resort to my plan B anyway

 

Awesome help gerry!..you're very persistent...that's good in this case.
+rep

 

Yeah, gerry you are very helpful. Plus Rep.