Help Installing Router

I'm setting up my first wireless router and having problems.

It's a Dell 2350 Broadband Router, I'm trying to hook it up to a Westell modem. I have DSL through Verizon. I'm connecting it via an ethernet cable to a desktop unit...my laptop will use the wifi though.

The problem is I can't get it configured, I follow the install intructions and the physical stuff (plugging in wires, rebooting, etc.) is of course a no-brainer but the installation process is always unsuccessful (message received at the end of the installer program telling me it hasn't worked and to try again). I've also gone through the help menu and done the process in a more 'manual' way, by giving it my ISP log on, password, etc. this didn't work either.

I've read something about certain programs interfering with this installation, like WINpoet. Is there anyway I can check for these things?

Any help is appreciated, if someone could just point me in the right direction that would be great. thanks.

 

I also have DSL through verizon, what you have to do is enable sharing of your internet connection through windows, and then you need to go on your laptop and set up a dial up connection to verizon through the LAN. I did this and it worked for me.

I have the westell versalink dsl modem/wireless router, if you have the same setup, then you dont need a wireless router!

~HP Pavilion ZV6000 series~
-AMD Athlon 64 3200+ 2.0GHz
-512MB RAM
-128MB ATI Mobility radeon X200m
-80GB 5400RPM HDD
-15.4" Widescreen w/ Brightview
-DVD±RW W/DL support
-XP Pro
-2X 12-Cell Batteries

 

thanks for the reply.

I'll give that internet sharing thing a try, but unforturnately my modem isn't the same model as yours, with wireless. My main problem is I can't get my wireless router to work with my modem, so I haven't run into the internet sharing problem yet

but thanks for the heads up!

 

you may need to change the IP addy of your wifi modem. lots of devices come with 192.168.0.1 as the default. my dad's dsl modem had this IP addy. when i installed a wifi router, it had the same IP addy by default. i had to change the IP addy on the wifi router so there was no conflict.

 

Well if there is a IP address conflict with two devices, they should both give you a error message, and then with some models i know that it will automatically revert to a different IP address, or windows will assign a different IP address.

~HP Pavilion ZV6000 series~
-AMD Athlon 64 3200+ 2.0GHz
-512MB RAM
-128MB ATI Mobility radeon X200m
-80GB 5400RPM HDD
-15.4" Widescreen w/ Brightview
-DVD±RW W/DL support
-XP Pro
-2X 12-Cell Batteries

 

how would the devices communicate an error message to the user? there is no 'readout' or on the dsl modem or the wifi router. all you have are some blinking lights telling you power off/on, port status, etc.

if there is a comm conflict between the router and the modem, windows plays no part in it. windows doesn't assign IP addys on those devices. windows won't tell you if there are redundant IPs. windows won't even know if there are redundant IPs. granted, you can use your browser to access config settings on the router and modem, but that has nothing to do with factory settings on either device.

 

well it depends on how it is set up throught the configuration. If the IP settings state that windows will assign IP address then that is what will happen. By default the router should take its own IP, i believe you need to set it up so windows will assign the IP. I am still working on this, but windows does play a part in getting/assigning an IP address. That is why windows has to "assign network addresses" within the startup.

~HP Pavilion ZV6000 series~
-AMD Athlon 64 3200+ 2.0GHz
-512MB RAM
-128MB ATI Mobility radeon X200m
-80GB 5400RPM HDD
-15.4" Widescreen w/ Brightview
-DVD±RW W/DL support
-XP Pro
-2X 12-Cell Batteries

 

a dsl modem gets its external IP from the ISP. the internal IP is set by default from the manufacturer. windows has absolutely nothing to do with the dsl modem's IP addressing.

the wifi router has its internal IPs set by the manufacturer. windows has absolutely nothing to do with the wifi router's IP addressing.

windows does not, in fact cannot 'assign' an IP to either device. windows can be configured to accept certain IP info from the modem or router (i.e., dhcp turned on, dns servers provided by isp, etc.) and apply it to any active internal network cards; wired or wifi.

what windows, more specifically, your browser from within windows allows a user to do is access the gui for the modem or router so that the user can change configuration settings such as security, dmz, logging, port forwarding, etc., as well as what i'm suggesting the original poster does... change the default IP on the wifi router.

anyways, from what i can tell from the original and follow up post by grinch, there is a comm conflict between the router and modem. if this is true, then windows has absolutely nothing to do with how those devices communicate between themselves.

 

thanks for the brain sweat expended on my behalf so far guys.

can anyone tell me how I might be able to change the setting on my modem? I've looked through my device manager and the only modem that appears is the 56k internal one in my computer, not the Westell that is external.

I have found how to alter settings on my router, and I think its a matter of now figuring out which settings should go with what.

Apparantely also verzion only supports one brand of router, Linksys, so their tech support may be of limited use (haven't tried yet, would rather not have ot deal with it: not that desperate yet).

Also, does anyone think I might just be better off buying a dsl modem/wifi router combonation? I could probaly send my dell router back, and the Westell is failry cheap and came with my ISP starter package.

thanks so far guys.
[ ]

 

type the IP address of the modem into your browser. however, if there IS an IP conflict between router and modem, i would type the modem's IP in your browser and change the routers IP instead. yes, going with an all-in-one unit is convenient, but since you already have the stuff you need, u may just want to try to play with the settings to get it to work.

 

If you are thinking it is an IP conflict between the modem and router just connect your PC to your router via a RJ45 cable, but do not connect your router to your DSL Modem. This way when you open your browser and type in the IP of the router (look at your documentation or Dell's website for the default IP, I would guess 192.168.0.1) You will also need a username and password to get into the router to re-configure it, again also found in documentation or website. Then change the IP of your router to 192.168.0.2 or some thing different but on the same subnet as your pc and modem.

Dell Ispiron 9300
Pentium M 1.8
1024MB DDR2
Go6800 256MB

 

OK sorry, i seem to have gotten my facts mixed up. I thought it was the other way around, but you apparently have more knowledge of the situation than i do! Sorry for any aggrivation i have caused!

~HP Pavilion ZV6000 series~
-AMD Athlon 64 3200+ 2.0GHz
-512MB RAM
-128MB ATI Mobility radeon X200m
-80GB 5400RPM HDD
-15.4" Widescreen w/ Brightview
-DVD±RW W/DL support
-XP Pro
-2X 12-Cell Batteries

 

thanks guys!

I think Eric may have the solution...only problem now is last night I was screwing around with the settings on my router (literally the utility to access the thing is called 'my.router') and ended up reseting (or reconfiguring) the IP address without being able to renew them (in a dos window, kept gettign an error message). now I can't access 'my.router' (becasue the IP address changed, or was deleted) to change anything else. I've posted a question about this on the Dell forums.

On the plus side the new grey hairs I've gained from the experience may me look respectable and distinguised.

I'll let you know if I get the situation straightened out, you've all been very helpful and I greatly appreciate it!

 

in order to configure the dell 2350 router we will not be requiring the c.d. , as the c.d just walks you thru how to make wired connection , in order to configure the router you just have to put the router in the network and then reset it couple of times after reseting the router . do a power cycle ... first turn off your computers , then your router and then the modem after that open a router page by putting in 192.168.2.1 in the internet explorer browser and then put in admin as the user name and then admin as the password . that should open the router page after the router page is open go to basic settings and then click on internet settings put in the full user name and the password given to you by your internet service provider and then save and restart ... it should work
IF IT STILL DOESN'T WORK EMAIL AT [email protected]

 

Okay, we just installed our Linksys SRT54G router and everything seems to be connected correctly. We have it hooked up to our old desktop, running on Windows 98. We also have an IBM ThinkPad with Intel Pro/Wireless 2915 which is picking up the wireless signal but says it can't connect. I'm not sure what other specifics are needed, but how do I continue the process so my laptop can connect as well?

 

mbagirl,
did you mean WRT54G? If you have set up your router and secured your network, you'll need your SSID and WEP password. If you haven't, the following link will walk you thru that..
How to secure your wireless connection

Once you have your SSID and WEP password, then go to your laptop, and double click on the satellite by the clock. You can also go to Start-->programs-->Intel ProSet Wireless. In the bottom box, you should see your signal. Double click on it. It will ask you for a profile name which you can just make something up. Then enter your SSID, click next, then enter your WEP password, and then click OK. That should connect your laptop to the internet (you should see the satellite go green once it connects).

Hope that helps,
SG

 

SouthernGirl, Yes I meant W, not S!

For some reason, while my laptop does recognize that there is a wireless connection and it knows that its secure, it never asked for a profile for me to enter the network key or password or whatever. It's running on XP Pro, is that different than home for these purposes?

Argh. It seemed to be going so smoothly, but I just can't figure out how to give security access to the laptop. Is there something I need to do from the PC end?

Or, can I somehow go back through the installation process and see if there's something I needed to do differently?

 

if the last suggestion doesnt work you may need to talk with Verizon, Some companies only allow one IP address which is associated with the MAC address of the connected device. Now of course the way to beat that is with a router. But if you have a new router, your ISP may not let it connect because it is only going to work with the MAC address of the last device you had connected directly to modem.

Sometimes unplugging the modem for one minute works, unless your ISP has the MAC address stored statically

 

MBA girl the last suggestion was not directed towards your issue. Your issue sounds like it is setting the network key on your laptop

 

ooh! I've got my wireless working, though without the WEP security settings at the moment. I'll work on that and hopefully be all good to go.

Thanks for input!

 

glad you got your laptop connected. Now if i could get mine to reconnect.