recently I bought a Dell Studio 1737 laptop, I *stupidly* uninstalled Vista in hopes of being able to use XP Pro on it, but I couldn't find the drivers for XP so I re-installed Vista. problem is, upon using the re-installation disc, it didn't install any of the drivers. it only installed the base operating system, so i've been searching on the internet for literally at least 4 hours now trying to find the drivers I need![]()
I still have 4 devices in the device manager I am unsure of and need help:
under other devices with a yellow exclamation mark (!):
Ethernet Controller
Network Controller
SM Bus controller
Unknown Device
I am now incredibly frustrated because when I first got the laptop Vista was installed on it already, and everything worked perfectly. I was connected to the internet within about 5 minutes of turning it on, now however, it can't even detect it![]()
If anyone can help or guide me to a place to look for help, please do, I don't know what network card or anything it has but the spec of the laptop is here:
200-57409 1 N0173504 S
210-25282 Studio 1737 : Intel Core 2 Duo P8400 (2.26GHz,1066MHz,3MB) 1 S
230-10178 Display : 17in Widescreen WXGA+ with Truelife- CCFL 1 S
214-10049 Palmrest : Standard 1 S
235-13534 50% saving on Mobile Broadband module 1 S
239-12454 Save £170 (inc VAT) 1 S
319-10048 Camera : Integrated 2.0 Mega Pixel Camera - CCFL 1 S
320-10287 LCD Back Cover : Jet Black Colour Matte Finish 1 S
340-15810 Resource DVD : Studio 1737 Diagnostics and Drivers 1 S
340-15785 Ship Accessory : English Docs 1 S
340-15380 Ship Accessories Euro Studio 1735 1 S
370-13694 Memory : 4096MB (2x2048) 800MHz DDR2 Dual Channel 1 S
400-14158 Hard Drive 320GB SATA (5400rpm) 1 S
429-13240 Optical Drive : 8X DVD+/-RW Drive including software 1 S
450-12188 Power Cord : UK 1M 1 S
450-12232 Power Supply : Inspiron 90W AC Adapter 1 S
451-10566 Battery : Primary 6 cell 56W/HR LI-ION 1 S
460-10268 Belkin Neoprene Sleeve for Notebooks up to 17" - Black / Red 1 S
490-10913 Graphics : 256 MB ATI Mobility RADEON HD 3650 1 S
555-11450 Wireless Label (Intel Wireless Cards)- Core 2 Duo 1 S
555-11604 Wireless : Intel WiFi Link 5100 (802.11 a/b/g/n 1X2) 1/2 MiniCard European 1 S
555-11607 Wireless : Europe Dell Bluetooth 370 Card 1 S
556-10434 UK - Internal Dell Wireless 5530 built-in 3G/HSDPA with SIM for Vodafone service 1 S
583-12117 Keyboard : Internal UK English Qwerty Keyboard 1 S
619-12673 Operating System : English Genuine Windows Vista SP1 Home Premium including Media 1 S
630-11001 English Microsoft Works 9.0 (Word Processor, Database) with Recovery CD 1 S
640-10551 Dell Support Center 2.0 1 S
640-10787 Dell Video Chat 1 S
640-10784 eBay Web Access Icon 1 S
640-10785 Dell Dock 1.0 1 S
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copied from the invoice I got from the dell website, but I think most of the info is there.
Thanks in advance >.<
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You should be able to get all the drivers you need from here.
Ethernet Controller = Broadcom - Driver
Network Controller = Intel - Driver (under Network)
SMBus might come under GM45 Express Chipset Family
lol unknown might be ricoh card reader -
Thanks so much for your help, I only have 1 thing left in the device manager and that's the unknown device - it wasn't the Ricoh driver apparantly.
Any ideas? -
In Device Manager, right click 'Unknown Device' go to Properties -> Details -> Hardware Ids and post the first line.
eg. PCI\VEN_8086\DEV_3582\SUBSYS_018d -
Property:
Hardware Ids
Value:
ACPI\ITE8708
*ITE8708
I'm not sure if the I\I bit is L\L or i\i, but thats from the details section -
apparently ACPI\ITE8708 is ITECIR INFRARED RECEIVER (EC)
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fantastic! all the drivers are installed and everything is working!
thank you so much!
another unrelated question, not sure if you'll be able to answer it either; for some reason i can't hold down the shift or ctrl keys and continually have the effect work (for example in an online game if i have a skill or something set to shift/ctrl i have to repeatedly tap the key to spam it, i can't hold it to spam it.) any idea how to fix this?
Help! Network drivers...
Discussion in 'Networking and Wireless' started by mike93, Jan 30, 2009.