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    Figuring out a "misconfigured" internal adapter.

    Discussion in 'Networking and Wireless' started by Tschurin, Apr 2, 2010.

  1. Tschurin

    Tschurin Notebook Enthusiast

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    I have a Thinkpad T61 running Windows XP professional SP3.
    For the past year I would occasionally connect it to my router, a Linksys BEFSR41, using an Ethernet cable and then click on the network connection to go online. That system worked fine until last week when, all of a sudden, I couldn’t connect. Verizon tech support helped me identify, via control panel, that the ethernet network adapter in my T61 shows up on device manager with an explanation point on a field of yellow. I then ran PC-Doctor 5, whiich says the adapter is "misconfigured." I have reinstalled the latest driver for the adapter and still no change.

    Does anyone know how I find out how the internal adapter is misconfigured and what I can do to correct it? [I should note that about a year ago I had connections problems and was able to determine that they were caused by a couple of Windows XP updates; once I removed the updates the connection problem disappeared]

    The detailed information about the adapter is below; thanks in advance for any help.

    Intel(R) 82566MM Gigabit Network Connection - Device Information
    ----------------------------------------------------------------
    Friday, March 26, 2010 11:43:16 PM
    Product Version: 5.00.4565.08
    -----------------------------------------------------------------------------
    *Intel(R) 82566MM Gigabit Network Connection [PCI:0:25:0\Device\NTPNP_PCI0003]*
    -----------------------------------------------------------------------------
    *Driver* c:\windows\system32\drivers\e1e5132.sys
    *Driver Version* 9.12.42.0, 6-18-2009
    Product Version: 5.00.4565.08
    -----------------------------------------------------------------------------
    *Intel(R) 82566MM Gigabit Network Connection*
    -----------------------------------------------------------------------------
    *PCI Location* PCI bus 0, device 25, function 0
    *Device Identification*
    *Vendor ID* 32902
    *Device ID* 4169
    *Device Class*
    *Class Code* 2
    *Sub Class Code* 0
    *Programming Interface* 0
    *PCI Config Space Fields*
    *PCI Vendor ID* 0x8086
    *PCI Device ID* 0x1049
    *Revison ID* 0x03
    *Programming Interface* 0x00
    *Sub Class Register* 0x00
    *Base Class Register* 0x02
    *Sub Vendor Id Register* 0x17AA
    *Subsystem Id Register* 0x20B9
    *PCI Interrupt Line* 0x0B
    *Interrupt Pin* 0x01
    *Windows Properties*
    *Windows Driver Key* {4D36E972-E325-11CE-BFC1-08002BE10318}\0
    001
    *Manufacturer* Intel
    *Windows Hardware IDs* PCI\VEN_8086&DEV_1049&SUBSYS_20B917AA&RE
    V_03, PCI\VEN_8086&DEV_1049&SUBSYS_20B91
    7AA, PCI\VEN_8086&DEV_1049&CC_020000, PC
    I\VEN_8086&DEV_1049&CC_0200
    *Driver Information*
    *Driver* c:\windows\system32\drivers\e1e5132.sys
    *Driver Provider* Intel
    *Driver Version* 9.12.42.0, 6-18-2009
    *Device System Name* \Device\{EC66A93B-54E8-46EE-B0C2-D49FBBE
    F314B}
    ..
     
  2. flipfire

    flipfire Moderately Boss

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    Whats the error it gives you when you double click it in device manager?

    Try deleting it from the device manager and restarting then install the latest drivers again.
     
  3. Tschurin

    Tschurin Notebook Enthusiast

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    Thanks for the reply

    Actually, you can ignore everything that follows this paragraph [I decided to post that material anyway, just for the record]. As I was recreating the error several times so that I could correctly convey the error message, the adapter decided to start working again, at least for now...go figure [this after about 10 days/50 attempts of not working]. So I'll probably hang onto the Linksys USB300M external adapter that I bought yesterday; just in case the internal network adapter decides to play dead again.

    -----------the following was to answer your last question to me---------

    I have the network connection set up as an icon on the T61’s screen. When I click on that and then click on the “connect” button, a box appears on the screen labeled: “Connecting Verizon online DSL…” In the box it says “Connecting through WAN Miniport PPPOE)…” which stays there until it times out; then another box appears: “Error Connecting to Verizon online DSL”
    which says “Connecting through WAN Miniport (PPPOE) Error 678: The remote computer did not respond.”

    Note that I also have my desktop computer connected to the same router and it has no problems connecting. I’ve also tried switching the Ethernet cables, just to be sure that a faulty cable is not the problem

    When you say to delete the Local Area Connection from tax manager, I’m not sure how to do that since there is no right click function when I highlight it and “delete” is not an option on any other task manager tabs.
     
  4. flipfire

    flipfire Moderately Boss

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    Sorry i meant device manager... not sure why i said Task manager lol
     
  5. blue68f100

    blue68f100 Notebook Virtuoso

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    Just for kicks did you clone your MAC address in to the router? It will not hurt, some ISP filter MAC address, to prevent users from using switches and direct connecting multiple pc's.
     
  6. Tschurin

    Tschurin Notebook Enthusiast

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    I had deleted the adapter from device manager; then reinstalled the driver.

    As for cloning the MAC address, that sounds like it takes both knowledge and time, of which I have little of either at the moment. I'll put that suggestion into my notes, to be looked at the next time the internal adapter gets "misconfigured."

    Thanks for both comments.
     
  7. blue68f100

    blue68f100 Notebook Virtuoso

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    The cloning happens on the router not the pc. It is normally a option on the WAN/internet config, some times under advanced. May not apply to your situation since you can not connect to the router. If you connect and have limited connectivity it does apply to you.