The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dell XPS M1330 has no internet access through Ethernet or wireless connection. Please help.

    Discussion in 'Networking and Wireless' started by moodyhank, Apr 6, 2012.

  1. moodyhank

    moodyhank Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    I can search and "connect" to my ATT Uverse wireless network but a exclamation in a yellow triangle overlays the network icon, indicating no internet access. I have uninstalled and reinstalled both drivers, Dell 1505 WLAN card and the Broadcom port. I am running Windows 7. Do I need to replace the wireless card? I am very confused as to why a wired connection isn't working. What can I do here? I haven't used this laptop in a blue moon and I'm just trying to get it connected to the internet. I have no idea what to do. Please help.
     
    moodyhank, Apr 6, 2012
    #1
  2. homank76

    homank76 Alienware/Dell Enthusiast

    Reputations:
    601
    Messages:
    1,137
    Likes Received:
    62
    Trophy Points:
    66
    What happens when you go to device manager? Does windows say the card is faulty for working just fine?
     
    homank76, Apr 6, 2012
    #2
  3. moodyhank

    moodyhank Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    Yes, the status indicates a properly working device. Also, I re-checked for a driver update and both devices are current.
     
    moodyhank, Apr 6, 2012
    #3
  4. homank76

    homank76 Alienware/Dell Enthusiast

    Reputations:
    601
    Messages:
    1,137
    Likes Received:
    62
    Trophy Points:
    66
    Than its a problem with the network itself. Go into internet tools, connections, lan setup near the bottom and make sure that the IP address is clicked as automatic.

    Let me know after this please.
     
    homank76, Apr 6, 2012
    #4
  5. moodyhank

    moodyhank Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    I'm not sure where to go. Is this in the control panel? Thanks for your help.

    edit "Automatically detect settings" should be checked, correct? How about "Use automatic configuration script?"
     
    moodyhank, Apr 6, 2012
    #5
  6. homank76

    homank76 Alienware/Dell Enthusiast

    Reputations:
    601
    Messages:
    1,137
    Likes Received:
    62
    Trophy Points:
    66
    Just need the automaically detect settings is all that you need. Is it checked? Also what are you using as a browser?
     
    homank76, Apr 6, 2012
    #6
  7. moodyhank

    moodyhank Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    Browser options are Chrome and Firefox. I checked that setting. Yellow triangle remains.
     
    moodyhank, Apr 6, 2012
    #7
  8. homank76

    homank76 Alienware/Dell Enthusiast

    Reputations:
    601
    Messages:
    1,137
    Likes Received:
    62
    Trophy Points:
    66
    What happens when you double click the yellow triangle? It should bring up another window where Windows where will try to find the problem.

    You may have to reset the modem and the computer, as restart it.
     
    homank76, Apr 6, 2012
    #8
  9. moodyhank

    moodyhank Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    Nothing happens when I doubleclick the triangle. I restarted my comp. No dice. Limited access with no network access is what I'm still seeing.
     
    moodyhank, Apr 6, 2012
    #9
  10. homank76

    homank76 Alienware/Dell Enthusiast

    Reputations:
    601
    Messages:
    1,137
    Likes Received:
    62
    Trophy Points:
    66
    Are you able to plug another computer into the same line and get it to work?

    The router might have port authority on as well. Meaning an unknown machine can't access thru it.
     
    homank76, Apr 6, 2012
    #10
  11. homank76

    homank76 Alienware/Dell Enthusiast

    Reputations:
    601
    Messages:
    1,137
    Likes Received:
    62
    Trophy Points:
    66
    Also try this, go to control panel, network and internet, networking and sharing. On the bottom you should see troubleshoot problems.
     
    homank76, Apr 6, 2012
    #11
  12. moodyhank

    moodyhank Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    Thank you for your help but I'm going to have to resume this ordeal tomorrow. I have to get to bed. I'll try again then.
     
    moodyhank, Apr 6, 2012
    #12