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    DGND3700 disconnecting WoW

    Discussion in 'Networking and Wireless' started by superspeed27, Nov 23, 2012.

  1. superspeed27

    superspeed27 Notebook Enthusiast

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    I've got a Netgear DGND3700 which is a combo DSL modem and router, and whenever I'm playing Warcraft on the network wireless or wired I can play for anywhere between 5 and 30 minutes before my internet is completely dropped for about a minute. I've already configured port forwarding on the router and looked through all the setting to try and find something, and I can't seem to find anything obvious.

    Also I know that the issue isn't within my PC since it runs just fine on the network at my University while I was in the dorms, with the many I hours I've put into this game.

    If anyone might have any idea what the issue is, I'd appreciate any input!

    Thanks!!
     
    superspeed27, Nov 23, 2012
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  2. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Routine question- is firmware up to date?
     
    downloads, Nov 23, 2012
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  3. superspeed27

    superspeed27 Notebook Enthusiast

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    Indeed it is, I have it run a check every time I access the admin panels. So I assume the auto updater is functional anyways lol.
     
    superspeed27, Nov 23, 2012
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  4. downloads

    downloads No, Dee Dee, no! Super Moderator

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    It may not be gaming related at all.

    Check line stats and post them here- Signal to Noise Ratio (or SNR or margin- depending on a device), line attenuation and signal strength and line speed (all values for upstream and downstream)

    Anything in the device log that would be helpful?
     
    downloads, Nov 24, 2012
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  5. superspeed27

    superspeed27 Notebook Enthusiast

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    I'll grab those and if it helps at all I sit about 5 feet from the router and have tried Ethernet to no avail.
     
    superspeed27, Nov 25, 2012
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  6. superspeed27

    superspeed27 Notebook Enthusiast

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    System Up Time 2 days 15:04:54
    Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
    WAN pppoe 8166243 16582372 0 2029 9102 2 days 13:25:02
    LAN1 Link Down -- -- -- -- -- --
    LAN2 Link Down --
    LAN3 Link Down --
    LAN4 Link Down --
    WLAN b/g/n 145M 16139414 8011088 0 9383 3178 2 days 13:24:57
    WLAN a/n 300M 1784050 999200 0 8235 404 2 days 13:24:57

    ADSL Link Downstream Upstream
    Connection Speed 3360 kbps 864 kbps
    Line Attenuation 34.0 db 22.0 db
    Noise Margin 18.1 db 11.0 db

    Alright there's the status, columns are a little out of wack but everything is in the right rows.
     
    superspeed27, Nov 25, 2012
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  7. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Unfortunately those are not it. Doesn't look like the line is a problem either.
     
    downloads, Nov 25, 2012
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  8. superspeed27

    superspeed27 Notebook Enthusiast

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    Wait...those aren't them? Well I fixed it, I changed the QoS setting to prioritize all of my Warcraft traffic and so far I've had no problems. Not sure if that was really the issue, but as long as I don't D/C in dungeons who cares lol.
     
    superspeed27, Nov 25, 2012
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  9. downloads

    downloads No, Dee Dee, no! Super Moderator

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    What I meant was- these were the values I asked for but they are OK, so these were not to blame.

    Glad to see you've solved it.
     
    downloads, Nov 25, 2012
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