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    Cisco Meraki APs + MS Surface Wifi Issues

    Discussion in 'Networking and Wireless' started by alexhawker, Apr 14, 2017.

  1. alexhawker

    alexhawker Spent Gladiator

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    Before I engage MS and Cisco, we're having some users with Surface Pro 3/4's - anyone aware of a workaround?

    This seems to be a "known issue" MS is unlikely to fix (now that the Surface Pro 5 is out and works fine), but I figured I would check if anyone here has any tips.
     
    alexhawker, Apr 14, 2017
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  2. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    Try disabling 802.11a, ac, n, and/or the 5 Ghz radio within the WiFi adapter properties.


    Sent from my iPhone using Tapatalk
     
    saturnotaku, Apr 15, 2017
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  3. alexhawker

    alexhawker Spent Gladiator

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    Thanks we'll try that in the coming week and see if that or a registry tweak I found help. I'll post if we find a resolution


    Sent from my iPhone using Tapatalk
     
    alexhawker, Apr 15, 2017
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  4. alexhawker

    alexhawker Spent Gladiator

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    It seems like the issue is specific to the 5 GHz frequency (or possibly band steering), thanks for the tip!
     
    alexhawker, Apr 28, 2017
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  5. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    When I upgraded my dad's old MSI C2D laptop from Windows XP to 8.1, I had to disable 5 GHz and 2.4 GHz 802.11n all together to get it to work with any wireless connection.
     
    saturnotaku, Apr 28, 2017
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