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    Can't get internet

    Discussion in 'Networking and Wireless' started by hitpro, Oct 15, 2004.

  1. hitpro

    hitpro Notebook Enthusiast

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    I'm having trouble connecting to the internet. I have a ZT3000 with wireless, a pc, a cable modem, and a linksys wireless G with speedbooster. When I look at my system tray on the notebook I see that I'm connected wirelessly, but the "tv's" are not blinking and the send and receive under "status" is very low. I also have a pc wired to the router but I'm able to access the internet with it(I'm writing this post on the pc). I've tried unplugging the router. I've tried turning the notebook on and off. I've tried turning the Modem on and off. Nothing seems to work. What gives?
     
  2. Big Calhoun

    Big Calhoun Notebook Evangelist

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    1. Search the threads...there is alot of general troubleshooting advice that will help.

    2. Check your router config and make sure it matches your PC-Card config. That is to say sometimes WEP/WPA (Encryption) will be activated on one device but not the other. They both need to have encryption turned off or on. If on, they need to use the same type of encryption and the same key.

    3. On your laptop, drop out to the command prompt and type 'ipconfig /all'. For your wireless adapter, you should see an IP address, DNS server entries, etc.

    4. Your wireless adapter...is it internal or are you using a PC-Card?
     
  3. hitpro

    hitpro Notebook Enthusiast

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    Maybe I should've mentioned that I was connecting fine the last time I used the notebook 2 days ago. So it's not like I was never able to connect. It just stopped working all of a sudden. And, yes, I have an internal wireless adapter.
    I'm showing my speed is the usual 54 Mbs, and my signal strength is excellent. But the Packets sent and received are very low. It is currently showing 199(sent) and 55(received) for about 20mins now. And the "tv's" blink once every couple of minutes.
     
  4. olyteddy

    olyteddy Notebook Deity

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    Have you tried power cycling the modem and router? Unplug power on both for a couple of minutes and restart them. Often helps.

    First PC = Vic-20, 8" 128KB Home-Brew Floppy Drive ... Current Rig = eMachines m6805 ... Quantum Leap?
     
  5. hitpro

    hitpro Notebook Enthusiast

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    olyteddy: I tried. No luck. Is there a way to test both, the wireless card and the wireless router?

    Big Calhoun: I will check the threads now.
     
  6. jchastain

    jchastain Notebook Consultant

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    Just to make sure I understand the situation, it sounds as if you are connecting but the connection is very slow. You say that it was working but stopped, so I will assume that you mean with the same router and with everything in the same general locations and that no configuration or driver changes were made. You also said you have rebooted everything and that didn't help. If all of that is correct, then the most logical conlusion would be that some other 2.4GHz item has recently enetered the environment and is causing significant interference. You may want to try changing the "channel" selected on the router/AP. If not that, then it is possible a radio is going bad. If possible, try another laptop and router in your configuration (have a friend come by and bring their setup?). But you have already addressed the easy things. Check them again. Think through and make sure nothing was loaded or changed. See if a new wireless device is present. Hardware failure is seldom the cause of a problem. ANd when it fails, it completely fails more often than producing what you are describing. But if you are certain you have checked everything else, then testing the hardware is the next step and I think trying to connect each piece with another device is the logical next step.
     
  7. hitpro

    hitpro Notebook Enthusiast

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    Ok, I tried another wireless laptop and it worked. I didn't try another router. I didn't think I had to after the other laptop worked. I still cannot get mine to work. Puzzling. [ :(]
     
  8. jchastain

    jchastain Notebook Consultant

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    OK, so you have removed environment from the list of variables and hardware failure on the AP is no longer an option. The reason for testing your laptop with another router is to see if this behavior is always present with your laptop or if this problem is specific to your current setup. Can you connect at full speed anywhere?

    If your laptop cannot connect at full speed anywhere:

    Then the problem could be a disconnected antenna inside the laptop or a possible hardware failure. Before taking it to a repair shop though, I'd try uninstalling and reinstalling all the drivers.

    If your problem is limited to this one instance:

    Then despite you not remembering it, something has changed in your setup. You might try to restore an old configuration but I'd like just upgrade all the drivers anf rirmware on both sides and see if the problem clears up.