Hello, I really need help to figure out how I can fix my bluetooth. Since the day I got this laptop I was never able to use bluetooth I thought it could be settings issue, I am trying to use my airpods for it I need bluetooth to work. Anytime I try to discover a device in bluetooth nothing shows up. I opened my laptop back cover to see if anything is loose and everything looks fine. This is the picture of the adapter. https://imgur.com/gCMNeBr
Laptop which I have is:
https://eurocom.com/ec/drivers(257)M5Pro
Windows I have is:
Windows 10, version 1909, osbuild: 18363.900
Wifi adapter i have is
2-in-1; 802.11ac WLAN + Bluetooth 4.1; M.2; Killer 1525AC; 2x2; Qualcomm; M.2 2230
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First, (if you haven't already done so), I would check to make sure you have the most recent BT driver installed - this is often separate from the Wifi driver - and that it is visible in Device Manager. Then I would look for another BT device to see if the problem is with BT in general, or with your airpods. You may want to also check under Sound - sometimes the device has been discovered, but Win is set to use speakers by default.
Good luck.
Joe -
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Hope it goes well. BTW, what BT and Wifi drivers does Device Manager think you have?
J
Bluetooth not working
Discussion in 'Networking and Wireless' started by arsalan786, Jun 28, 2020.