upgrade memory Gx780

Hello I am an Italian boy, so I apologize for the bad English, I bought the msi gx780 notebook with Intel Core i5-2410M and 4GB Ram.

I would like to bring to 16gb ram, just that when I insert the memory modules below the keyboard and start the laptop I have left a black screen.

Where do you wrong?

I thank anyone who wants to give clarification about my problem.

 

You will be limited to 8GB or RAM. The i5 only supports that much, to get more you need to get an i7 cpu.

 

I thought you had a limit due to the Intel processor, but on the Intel site brings 16gb maximum memory, I'm confused.

intel site Intel® Core? i5-2410M Processor (3M Cache, 2.30 GHz)

 

That does look right. Maybe I was thinking of specific models that only will do 8GB on the i5. Is the RAM you're putting in all the same speeds, mixing speeds can cause errors. If it is it could be bad RAM stick causing the issue. Get Memtest86 and test your RAM. Best way to do it is turn a test will all RAM in there, if it shows errors then run the rest again but only with one stick in at a time to help isolate which stick it is.

 

By default, the laptop features a Samsung SO-DIMM PC3-10600 1333MHz while the test to get a 16 gb kingston was done with a SO-DIMM 4GB DDR3-1066.

actually have a different speed, so I try to buy 3 samsung, but before making the purchase I wanted to ask if I take the two memories in the case and only a memory I mount under the keyboard should anointing the same PC or not?

 

Brands will not matter but speeds will. If you had 1333mhz for stock RAM and added 1066mhz that could be causing your issues. Get 1333mhz to match the stock speeds, plus its faster anyway
You want to have pairs of RAM in your system, so even numbers is the best like 2 stick or 4 sticks, 3 will work but not ideal.

 

No, unfortunately, is the processor that is not good.

In fact here explains why:

MSI Notebook Product Specifications

It will change the CPU with a i7 quad core


I enclose the response assistance msi Italy:

As you can see they do not know what to take, because the answer is completely wrong I hope I was of help to those consistent to me had the same problem.