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    stuttering in games :-( can anybody help Msi GT72VR 6RE

    Discussion in 'MSI' started by XavierDavies, Feb 3, 2017.

  1. XavierDavies

    XavierDavies Notebook Enthusiast

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    Hi everyone, tried the official msi forums and got no help, wondering if any of u guys can help. Im getting a wierd issue, when i look around in say fallout my screen will skip frames for a second and kind of freeze, its really killing the experience for me and im totally regretting buying this laptop, please does anyone know whats going on? i returned the first for the same issue thinking it was the hardware but the second one is exactly the same, so iv kind of rules out a hardware issue but god knows?
     
  2. Rynaus

    Rynaus Notebook Consultant

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    A quick google search reveals that it's a common problem with Fallout (you are running Fallout 3 I assume ?). So nothing wrong with your laptop.
    Here is one of the threads discussing the same issues - https://forums.anandtech.com/threads/fallout-3-lags-when-turning-around.2317555/

    I have seen different solutions to this, most says about turning off V-Sync for Fallout in the nVidia CCC. Turning off V-Sync in-game doesn't seem to work.

    Another one: https://hardforum.com/threads/fallout-3-frame-skipping-stuttering-fix.1360932/
     
  3. XavierDavies

    XavierDavies Notebook Enthusiast

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    Hi, thanks alot for replying, its fallout 4 tbh, maybe its just the game then, do notice in a stutter in all games though, not as bad as fallout but cs go, total war warhammer, occassionally in mafia 3, is that normal? thanks for ur help :)
     
  4. XavierDavies

    XavierDavies Notebook Enthusiast

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    Just an update. After trying to get this £1800 disaster to play cs go smoothly, without stutter, iv thrown the towell in and asked for a refund. Absolute nightmare, stay away, the 1070's in these machines are obviously faulty, at least wait alittle until all this gets ironed out. MSI have nt replied to my concerns at all, peoples machines are crashing out the box after 5 mins of gaming. Your literally lucky if ur machine works, 2 laptops both not fit for purpose, joke. Rant over
     
  5. MiSJAH

    MiSJAH Notebook Deity

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    There is a UK owners thread on OcUK forums, where people have had similar issues.

    It appears to be an entire batch somehow got through QC.

    Bad times fella, good luck finding a machine that you are happy with.
     
  6. hfm

    hfm Notebook Prophet

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    I've seen in multiple threads on multiple tech boards that the Killer Networking drivers are to blame. Switch out for an Intel Wireless card, and if you don't use your LAN port, uninstall the Killer LAN driver. Probably be better off using a USB3/TB3 one if you need LAN.
     
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  7. Donald@Paladin44

    Donald@Paladin44 Retired

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    It is usually the Killer software, not the drivers, that are the "Killer". Just uninstall the software and go with the drivers only to see if the issue persists.
    .
     
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  8. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    yes in addition to that, ensure to change the power management in the nVIDIA control panel to high performance rather than Optimal then reboot
     
  9. XavierDavies

    XavierDavies Notebook Enthusiast

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    Thanks for your help, its so random, iv run some benchmarks tonight, timespy v1 i got around 5000 and no stutter and firestrike 13320, no stutter in both i could see. Iv disabled the wireless card, do have a killer driver installed for the ethernet port, is there a driver for the ethernet port thats note killer? i had downloaded the killer driver only and not the suite, its when i move the mouse that triggers it all, if i walk in straight line it does nt look as bad im baffled, thanks all
     
  10. XavierDavies

    XavierDavies Notebook Enthusiast

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    Comoletly uninstalled all signs of killer, disabled wireless card etc and still the stutters there omg lol thanks anyway though, lost confidence in the product completly, to much messing around, i have nt had 10 mins of quality gaming time since i got the damn thing :-( oh well, thanks for ur help everyone
     
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  11. MiSJAH

    MiSJAH Notebook Deity

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    Did it come from box/saveonlaptops?
     
  12. XavierDavies

    XavierDavies Notebook Enthusiast

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    Come from overclockers uk, took the first ine back, they exchanged it, reckon it was from the same batch though. Luckily they ve been great so far and said i can just get a refund in this one. Thank god i got it from there lol
     
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  13. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    did you not wanna try to do what we suggested before you return it?

    the latest INF only driver for the Killer are here without the problematic Killer Software Suite

    LAN Killer e2400 Driver v9.0.0.42

    Killer WLAN Driver v12.0.0.285/BT v10.0.0.279

    Also try setting the nVIDIA Power Management to High Peformance rather than Optimal
     
  14. MiSJAH

    MiSJAH Notebook Deity

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    Without prejudice

    Send it back it's a hardware issue - https://forums.overclockers.co.uk/showthread.php?t=18758448&page=10 onwards covers it.

    Loki on there is an MSI rep, can offer assistance (when he's not threatening me with legal action ;) ).
     
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  15. XavierDavies

    XavierDavies Notebook Enthusiast

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    Thanks for the drivers, tried them and had 2 great games of cs go then the stutter comeback, thought we d cracked it nooo lol and thanks misjah ill check the thread, im not the only one then! jesuz
     
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  16. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    why didn't you try setting the nVIDIA Power Management to High Performance rather than Optimal like I suggested?

    you have to reboot after you set it to High Performance otherwise the setting won't apply
     
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  17. XavierDavies

    XavierDavies Notebook Enthusiast

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    Iv set that already, one of the first things i did when i noticed the judder/stutter curse
     
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  18. macmyc

    macmyc Notebook Evangelist

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    Is a reboot required for any setting you change in the panel or just this one? The panel doesn't mention anything like that...nvidia ftw
     
  19. hmscott

    hmscott Notebook Nobel Laureate

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    Yes, it's best to reboot for the driver to reload with the new settings, as there is no known doc to say which require reloads and which don't :)
     
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  20. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    while it doesn't prompt you to, changing power plans which also changes the GPU/memory frequency, needs a reboot

    Other settings don't need a reboot
     
  21. macmyc

    macmyc Notebook Evangelist

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    g-sync included?
     
  22. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    no, only the power management
     
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  23. johnmr531

    johnmr531 Notebook Consultant

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    Some things to try:
    Update Bios and ec fw
    Format without msi software and addons
    Install latest drivers
    In the bios disable c-states.
    Disable gsync
    High performance power plan

    Sent from my SM-G930V using Tapatalk
     
    Last edited: Feb 6, 2017
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