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    gt70 dragon edition 2 graphics tearing

    Discussion in 'MSI' started by justinb127, Dec 23, 2013.

  1. justinb127

    justinb127 Notebook Enthusiast

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    Sorry dont know much about this but about a week ago i started having problems with my games where itll look like the screen is tearing it started when i would play battlefield 4 itll be black lines all over just on the gameplay screen then on nascar 2013 i dont know what the problem is when i run them without the graphics card just on the integrated it runs fine but i need my graphics card can i get any help sorry im not that good with computers mine is the 32gb 780m 3 ssd in raid one again i dont know much but any help would be very appreciated
     
    justinb127, Dec 23, 2013
    #1
  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Turn on Vsync setting in the game, and make sure you are playing over AC connection but not battery.
     
    Kevin@GenTechPC, Dec 24, 2013
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  3. justinb127

    justinb127 Notebook Enthusiast

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    kevin thanks for replying but i always have it plugged in and i tried with vsync turned on and it didnt do anything
     
    justinb127, Dec 24, 2013
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  4. Meaker@Sager

    Meaker@Sager Company Representative

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    If you are seeing artifacts it may be that your graphics card is failing. You should contact your point of sale or msi for warranty repair. You can make sure by making sure all your drivers are up to date and you can post a video for us to check the issue is artifacting for you.
     
    Meaker@Sager, Dec 24, 2013
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  5. justinb127

    justinb127 Notebook Enthusiast

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    thank you im updating bf4 right now and ill make a video
     
    justinb127, Dec 24, 2013
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  6. Meaker@Sager

    Meaker@Sager Company Representative

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    Cool just upload it and link it here. Make sure to update your graphics drivers from geforce.com.
     
    Meaker@Sager, Dec 24, 2013
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  7. justinb127

    justinb127 Notebook Enthusiast

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    bf4 2013-12-24 07-30-24-70.jpg bf4 2013-12-24 07-30-26-27.jpg bf4 2013-12-24 07-30-36-75.jpg bf4 2013-12-24 07-30-36-16.jpg

    heres some pics of what it is like in game couldnt upload a video becuase file is too big???
     
    justinb127, Dec 24, 2013
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  8. Meaker@Sager

    Meaker@Sager Company Representative

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    That's certainly artifacting, did you go to geforce.com?
     
    Meaker@Sager, Dec 24, 2013
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  9. justinb127

    justinb127 Notebook Enthusiast

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    ya i did........dam so i guess i need to call msi????
     
    justinb127, Dec 24, 2013
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  10. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    It looks bad. Can you run Unigine 4.0 to verify the artifacting?
    Do you get artifacts from other games?
    If problem persists, call MSI and get it serviced.
     
    Kevin@GenTechPC, Dec 24, 2013
    #10